Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Sep 19, 2018

Not good socks...

By Jordan L., Portland, OR, Verified Reviewer

I can't speak to the quality because I've only worn them once and will probably just shelve them. I have larger feet, size 12 to 13, and I bought five pairs of the Extra Large socks, the largest they have.

Even those are too small. I'd guess about a size 10 to 11. They aren't comfortable to wear, and the cotton material is thin and scratchy, not the premier cotton I was led to expect.

The grocery store Gold Toe cotton socks are thick, fluffy and very comfortable and I'll choose them every day over the Bombas. Oh, and a fraction of the price.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Dec 12, 2018

Poor service

By Lauri M., Dimondale, MI, Verified Reviewer

Seems like good socks, BUT, I did NOT receive what I ordered and I CANNOT reach them. They do not respond to phone or emails. Ripped off. I would be very wary of ordering from them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jan 9, 2019

Caveat emptor

By B. Fisher, Pennsylvania, Verified Reviewer

OMG, they TALK such a good game!

January 2019 - they are "overwhelmed" (from WSJ and other newspaper ad blitz?). There is still something to be said for being prepared...

Caveat emptor! If you have ANY questions, ANY problems, you will meet a delay with EMAIL ONLY customer "service." Their website FAQ are cutesy (patronizing if you have a real problem, like fit - "we add extra padding, but it isn't too much, like Goldilocks, just right"). No. They are NOT "just right." I cannot wear ONE of the pairs ordered with shoes or boots. They are way too tight in Uggs, bike shoes or any other.

They must be fit to 16-year-olds - TIGHT ribbing on the knee socks (S) and a little larger on (M), but then the foot is too big. 7.5-8 is a Small, possibly a Medium, with higher calf, hitting above the knee on a 5'1" person (me).

Nor does my husband's order fit - he is size 13, and they must have designed that around a teen as well. Cuts off circulation - he is a golfer, STRONG legs, but socks for teen calves in size 13?

Save your money and aggravation! Make a donation of socks to your local charity and save the hassle. Purchase socks that FIT from a vendor with PHONE option for clarification and assistance.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Feb 6, 2019

Too tight!

By Dee P., California, Verified Reviewer

These socks appear to be sturdy and well made, but I find them uncomfortably tight. I will not order again. I believe that pretty much covers it, but HighYa will not post this review unless I submit at least 180 characters.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Feb 11, 2019

Too pricey for what you get

By Suha D., Mundelein, IL, Verified Reviewer

I would like to start by simply stating I had high hopes for these socks. I was a big advocate for spending a little more money knowing that the company was promising to donate the same number of socks. However, as a product, I was expecting a more comfortable sock and one that was living up to the hype that the company was building it up to be.

I purchased the no-show cushioned and no cushioned socks. My major complaint about both options is that the socks are too tight in the toe box area. I get that they must be tighter to keep the socks from slipping but eventually the nonslip wears off and they are constantly falling off. I’ve tried both hand washing and delicate cycle washes to preserve the anti-slip but it’s inevitable that they lose their grip and become useless. I tried to go on the website to voice my complaint but realized that they don’t allow anyone to write a review about their product and their customer service department is practically useless.

I don’t recommend anyone purchase this type of sock until the company can address the issues and make changes to their product and service.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Jun 17, 2019

Size

By Kellianne S., Cleveland, OH, Verified Reviewer

My socks are too big. I wear a size 9 shoe, ordered the medium, and the heel is up my leg. Maybe you should adjust your size chart. I can still use them and would like to keep them, I do not want to send them back. I'm already in $15 for the socks. This is why you buy one to try before buying a multi-pack.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Jul 18, 2019

Hi Kellianne,

Tim here from the Happiness Team at Bombas. Thank you so much for taking the time to write a review.

While I'm happy to hear you'd like to keep your socks, I'm sorry that the mediums aren't fitting how they should. Not to worry! You’re covered under our Happiness Guarantee, so we’d be happy to replace any pairs that don't fit with some new replacements.

Please feel free to send us an email at hello@bombas.com so we can help make things right. Looking forward to hearing back from you!

Helpful Review? 9 People Have Voted

Posted on Aug 12, 2019

Socks slip

By Kevin K., Massachusetts, Verified Reviewer

No-show socks slip down. Worked well but after a few times wearing, the socks slip off my heel and end up bunched under my arch. For the price, they are not a good value. The fit is good and color choices are great, but the bottom line is the socks slip down and you end up having to pick at them and pulling back over your heel. At $92 for a 12-pack of socks, seems like there isn't much value there.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Aug 14, 2019

Hi Kevin,

Julia from Bombas here. I'm sorry to hear that your socks have been slipping! This isn't normal, and it sounds like you would benefit from a different size.

The good news is that you're totally covered by our Happiness Guarantee! We'll send you an email so that we can help with an exchange and find a pair that works better for you.

Looking forward to speaking with you,

Julia

Helpful Review? 9 People Have Voted

Posted on Sep 15, 2019

Fit

By Belinda H., Vienna, VA, Verified Reviewer

I really wanted to be able to give the socks 5 stars many because I Iike companies that give back to the community and the less fortunate. Unfortunately, I am very disappointed appointed in my "no show socks" that I purchased. I bought a size medium as that is what the package recommended. The socks are much too big. My shoe size is between an 8 and 8.5. The heel is well past my heel and when I put them where they are supposed to go/fit, they bunch up either in the heel or down around my toes.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Sep 16, 2019

Hi Belinda,

We’re sorry to hear the No-Shows you purchased don't fit perfectly. Our socks do shrink after the first wash, and nine times out of 10, washing them usually solves any slippage problems.

If this does not rectify the issue, please email us at hello@bombas.com so we can recommend another size or pair and issue you replacements. Alternatively, you can give us a call at 800-314-0980.

Thank you!

Helpful Review? 6 People Have Voted

Posted on Sep 26, 2019

Not what I was expecting

By Eddie J., Odessa, TX, Verified Reviewer

Ordered one 4-pack mens lightweight no shows and one ankle tri-block, both styles in XL based off of their recommendations.

After receiving socks with much anticipation, tried them on and definitely liked the way that they felt on my feet. There was one problem, the socks were too big despite my wearing a size 13 shoe. There was approximately 1/2" of fabric in the heel area that did fit the heel. I could pull it up on the heel quite a ways, up near the achilles tendon, but then it was no longer a no-show and if I pulled it down to fit my heel there was this bunched up fabric under my heel. I know they say that there will be some shrinkage after washing them but don't know if they will shrink that much.

I immediately took a picture with the socks on and e-mailed customer service about this issue. Next day received a phone call and they told me not to worry about sending them back, that they would send me out a new order on both now shows and the ankle sock, which by the way looked more like a crew sock than an ankle sock because of the size, in size large. I also stressed that they may need to revisit their sizing chart.

Received replacements about 4 days later in size large. They were a better fit, still had "some" excess fabric in the heel area of the no-shows which hopefully will go away after washing them and ankle sock was a much better fit.

Because they were no shows, I didn't think that there would be any problems with wearing them with my boat shoes. Wrong! These things look like ankle socks when worn with boat shoes. So once again I take a picture and expressed my disappointment with the socks.

An associate e-mails me 2 days later and tells me that they recommend the "extra low cut no-shows" for wearing with boat shoes. I'm sorry, at the prices that they charge I am not going to buy all of these different socks to be worn with certain shoes. Furthermore, I actually have 4 pairs of no-shows that I bought at a popular big box store before I had ever heard of Bombas and they don't slip and I can wear them with my athletic shoes or boat shoes or other low cut casual shoes and they don't show.

They sent me a 4-pack of the extra low no-shows in a size large and they are absolutely horrible. They come up a little high on the heel, pretty close to the Achilles, but within 10 minutes of walking, they have slipped down under my heel, absolutely worthless.

Appreciate that Bombas helps with the donations but the product for the price is not what "I" expected.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 2, 2019

Hi Eddie,

My name is Tim and I'm with the Happiness Team here at Bombas. Thank you so much for taking the time to write your review, although I'm sorry that your experience with our socks could have gone better. We have a 100% Happiness Guarantee that covers if you don't like your socks, so we can help with a return since our socks haven't worked out for you. I'll be following up with you in an email so that we can get started on the next steps.

Looking forward to hearing from you and helping make things right!

Helpful Review? 6 People Have Voted

Posted on Oct 31, 2019

Holes holes holes

By Michael L., Naperville, IL, Verified Reviewer

I have purchased both dress socks and calf socks and all I can say is it’s hit and miss. The socks are extremely comfortable and feel great, however, most of the pairs have holes in the heels. There is a problem with how these socks are made. You are basically just playing the lottery every time you buy a pair. The way the heels are sewn together is the problem. Straight out of the box some pairs already have holes, wear them a couple of times holes holes holes. Too expensive for these issues.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 31, 2019

Hey Michael,

My name is Kairi and I’m a member of the Happiness Team here at Bombas.

Thanks for leaving a review, although I’m sorry to learn you continue to experience this issue. This is not a normal occurrence, and I can assure you we will do what we can to right these wrongs.

You are covered by our 100% Happiness Guarantee, and we'd love to help find a solution and send over some replacements. We'll send you an email to help out, and look forward to speaking with you.

Thanks, again!

Helpful Review? 8 People Have Voted

Posted on Nov 7, 2019

Wanted to love

By Megan B., Santa Clarita, CA, Verified Reviewer

I bought a bundle of 4 Marino wool no-show socks. I love the design idea of a comfortable sock that stays put and I love the model of donating a pair for each pair sold. The socks feel great and are soft and comfortable. I loved them. I washed them once and they are already getting thin in the toe and are "shedding" and piling in an awful way. Really disappointed that they didn’t hold up to washing and are already looking like I will have a hole very soon after wearing them once. Not sure if I would recommend or not at this time.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Nov 11, 2019

Hi Megan,

My name is Kairi and I'm with the Customer Happiness Team here at Bombas.


Thanks so much for your feedback on our Merino Wool socks, although we're sorry to hear they’re thinning out. This is not a common occurrence, so I ensure you we will make the necessary steps to correct this.


Our 100% Happiness Guarantee will cover your replacement pairs or a refund. I'll be reaching out to you shortly via email to assist you further with the process.

Thank you, again.

Helpful Review? 5 People Have Voted
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