B. Fisher
PennsylvaniaMember since February 2017

Reviews (2)


    • Jan 9, 2019
    • Verified Reviewer

    Coinbase

    Updated review

    Update

    January 2019 - ha, I forgot I wrote this review (old review).

    Coinbase has made changes. Some improvement, some not. But they are (in my honest opinion) one of the less cluttered and easy sites to use. Limited offerings (not a real exchange), but facilitates a purchase of crypto with fiat.

    REMEMBER, these are ALL rehypothecating agencies.

    None of your funds/cryptos are truly safe from scam, "hack" or whatever the reason will be - you use the site to purchase, and TAKE IT OUT. If you don't own your keys (public number, private number - both), you don't own the crypto.

    Bottom Line: Yes, I would recommend this to a friend

    14 people found it helpful

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    • Previous review
    • Feb 8, 2017

    NO customer service

    Their customer service is non-existent.

    The payment processor is in the UK, and test debit amounts are processed as part of the registration. If using a debit card, it will be BLOCKED by the bank, and you will lose your debit card, hands down. Then you will have to deal with the bank to get your debit card back; then you will NOT be able to add it back to the Coinbase account.

    You can send them email after email to "help," and you will receive cut-and-paste answers which bear no resemblance to the original inquiry. I would use ANY other bitcoin vendor (like MultiBit?) but this. Any other, because it can't be any worse.

    Log-ins are also a problem, with verification codes not appearing promptly and passwords and logins not being recognized (exactly the same ones were used).

    If you use this vendor after my warnings; good luck! That said, the website setup is clear and nice, but they just have no staff for answers (or staff which knows anything). Very frustrating.

    (read moreread less...)

    • Jan 9, 2019
    • Verified Reviewer

    Bombas

    Caveat emptor

    OMG, they TALK such a good game!

    January 2019 - they are "overwhelmed" (from WSJ and other newspaper ad blitz?). There is still something to be said for being prepared...

    Caveat emptor! If you have ANY questions, ANY problems, you will meet a delay with EMAIL ONLY customer "service." Their website FAQ are cutesy (patronizing if you have a real problem, like fit - "we add extra padding, but it isn't too much, like Goldilocks, just right"). No. They are NOT "just right." I cannot wear ONE of the pairs ordered with shoes or boots. They are way too tight in Uggs, bike shoes or any other.

    They must be fit to 16-year-olds - TIGHT ribbing on the knee socks (S) and a little larger on (M), but then the foot is too big. 7.5-8 is a Small, possibly a Medium, with higher calf, hitting above the knee on a 5'1" person (me).

    Nor does my husband's order fit - he is size 13, and they must have designed that around a teen as well. Cuts off circulation - he is a golfer, STRONG legs, but socks for teen calves in size 13?

    Save your money and aggravation! Make a donation of socks to your local charity and save the hassle. Purchase socks that FIT from a vendor with PHONE option for clarification and assistance.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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