Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Mar 14, 2019

Second set of Bombas socks are on the way!

By Lillian R., New York, Verified Reviewer

I actually have no problem with fit. I checked the size guide and ordered accordingly. The gym socks (ankle socks) fit great and never slipped.

And I also purchased over the calf and half calf...so far pretty good. I really can't complain, easy to spot a pair in my laundry (why do plain socks always go missing?). I have only washed a few times...so no real loosening or fraying yet. I wanted to have more pairs in other colors and got some for a friend who spends a lot of time outdoors. When I placed my first order, I used the Amazon Pay option (second order used the PayPal option), and the first order came in a timely manner.

I do appreciate that they donate socks, and the colorful design and one friend's endorsement on how much he liked their gym socks is why I decided to purchase.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 7, 2019

Bombas service is pathetic!

By Michael D., Texas, Verified Reviewer

I ordered $100.00 + worth of socks from Bombas. They shipped them using DHL. The tracking number that Bombas provided was not giving me any information about delivery. I called DHL and spoke with their customer service. I was told Bombas had not given them the package yet. I was told that Bombas often sends customers shipped notifications and then does not give DHL the package for days. I called and spoke with Leeway. He is a member of the Bombas "Happiness Team." I have also had emails with Drew Stadler. Both will lie to you, give you excuses. They simply don't care. They refused to help with tracking. The Happiness team should be called The "Liar and we don't care" Team. I have requested to return the socks or I will refuse them. I have been told numerous times I will receive a Return label. It has not happened. These people at Bombas have terrible and dishonest service. Avoid these people for your own sake. They are pathetic liars.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Mar 5, 2019

Holes, holes, more holes

By Mike B., Gardnerville, NV, Verified Reviewer

So disappointed in Bombas socks. Bought 8 pairs in 2 orders. All now have holes, some in the foot, some in the cuff. The company did replace 2 pairs with the explanation of "manufacturing problems," but the lack of durability is disturbing. Yes, they are very comfy and soft, but I need more than 3 washings out of a pair of very expensive socks.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Feb 21, 2019

Unhappy customer

By Sonia A., North Carolina, Verified Reviewer

I purchased the socks back in December. I wore them with my boots since they claim they wouldn't come off. Turns out I'm still looking for a good pair of no-show socks. I emailed them and never received anything back except their generic email that they are overwhelmed from the holidays. Just emailed them again and surprise surprise, received the same generic email.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Feb 14, 2019

No show sock review

By Margaret P., Newport, NC, Verified Reviewer

I purchased Bombas crew socks and no show socks. My order was replaced with Adult instead of Children size on the crew sock. I love the crew sock, but the extra room in the toe keeps me from reordering them. On the no show sock, the stretch in the ankle area has not held up. I never put my sock in the dryer...but even with that they are all stretched out prematurely. The extra support in the ankle is wonderful, the weight of the sock is great...very cushioned.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 11, 2019

Too pricey for what you get

By Suha D., Mundelein, IL, Verified Reviewer

I would like to start by simply stating I had high hopes for these socks. I was a big advocate for spending a little more money knowing that the company was promising to donate the same number of socks. However, as a product, I was expecting a more comfortable sock and one that was living up to the hype that the company was building it up to be.

I purchased the no-show cushioned and no cushioned socks. My major complaint about both options is that the socks are too tight in the toe box area. I get that they must be tighter to keep the socks from slipping but eventually the nonslip wears off and they are constantly falling off. I’ve tried both hand washing and delicate cycle washes to preserve the anti-slip but it’s inevitable that they lose their grip and become useless. I tried to go on the website to voice my complaint but realized that they don’t allow anyone to write a review about their product and their customer service department is practically useless.

I don’t recommend anyone purchase this type of sock until the company can address the issues and make changes to their product and service.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted

Posted on Feb 6, 2019

Too tight!

By Dee P., California, Verified Reviewer

These socks appear to be sturdy and well made, but I find them uncomfortably tight. I will not order again. I believe that pretty much covers it, but HighYa will not post this review unless I submit at least 180 characters.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Jan 9, 2019

Caveat emptor

By B. Fisher, Pennsylvania, Verified Reviewer

OMG, they TALK such a good game!

January 2019 - they are "overwhelmed" (from WSJ and other newspaper ad blitz?). There is still something to be said for being prepared...

Caveat emptor! If you have ANY questions, ANY problems, you will meet a delay with EMAIL ONLY customer "service." Their website FAQ are cutesy (patronizing if you have a real problem, like fit - "we add extra padding, but it isn't too much, like Goldilocks, just right"). No. They are NOT "just right." I cannot wear ONE of the pairs ordered with shoes or boots. They are way too tight in Uggs, bike shoes or any other.

They must be fit to 16-year-olds - TIGHT ribbing on the knee socks (S) and a little larger on (M), but then the foot is too big. 7.5-8 is a Small, possibly a Medium, with higher calf, hitting above the knee on a 5'1" person (me).

Nor does my husband's order fit - he is size 13, and they must have designed that around a teen as well. Cuts off circulation - he is a golfer, STRONG legs, but socks for teen calves in size 13?

Save your money and aggravation! Make a donation of socks to your local charity and save the hassle. Purchase socks that FIT from a vendor with PHONE option for clarification and assistance.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Jan 4, 2019

Do not order from Bombas

By Maria D., Chicago, IL, Verified Reviewer

I ordered Bombas for my entire family. $203 worth of socks. They shipped me a totally different order with another person's address and info in my package. I have tried numerous times to reach them by email with no response. You cannot call them as they have a message the basically says we are too overwhelmed and cannot answer the phone. I now have the charges in dispute and am hopeful to get my money back at this point. Do yourself a favor do not order from this company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Dec 31, 2018

Love the socks and the ethics of the company

By Randi C., New York, Verified Reviewer

I recently purchased a few pairs of the Bombas women's crew socks due to the "giving back" policy of the company. In addition, they looked great. The socks are pricey, but comfort and warmth are important to me. I had ordered a four-pack. Delivery was quick, but I noticed that I only received three pairs. Due to the hectic nature of the holidays, I forgot to reach out to the company.

A few days later I received an email from Heath, one of the founders. He apologized for the mistake on my order in a really lovely email. He then gave me a $75.00 gift card! I was so surprised and grateful. I ordered more socks and received expedited shipping as well. The socks are really comfortable. The company's response is unprecedented and really impressed me. New customer for good! Try these socks!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Dec 29, 2018

No customer service

By Nancy D., Scottsdale, AZ, Verified Reviewer

I placed an order in November, part of the order received on December 8th was wrong. I immediately emailed Bombas, received an automated reply, and have never heard another word. As Christmas approached (the order was a gift), I emailed again. Still waiting to hear back...

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 16 People Have Voted
Showing 78-88 of 113

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