Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Mar 9, 2020

Horrible horrible

By Brent T., Louisiana, Verified Reviewer

I was given a 12-pack as a gift. They are no different than a $4.00 pair of Nike socks but not as appealing visually. They were not comfortable and I had the ankle ones which I could not keep on in my shoes when I was jogging, which was absurd. One would think that a $100+ pack of socks would feel good and stay on. I contacted their customer service number and was basically told they were a gift so I was out of luck, I wasn’t going to ask for a receipt but I will say this. I was thinking of buying the no-shows but after the ones I got and the horrid customer service, NEVER AGAIN! I ended up donating the 10 pairs I didn’t wear to a shelter (yea, I said 10, after the first pair was horrible I tried a second pair and it was the same so it wasn’t a fluke). These are not worth the money, eventually, I had to tell the person that gave them because they were going to order some for someone else, glad I stopped that mistake. I’d you want to brag about how expensive your socks are these are great, but if you want wearability and comfort, Walmart is just as good.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Mar 10, 2020

Hey Brent,

My name is Tim and I'm with the Happiness Team here at Bombas. Thank you for taking the time to leave us a review, though I'm sorry to hear your socks were slipping. That's definitely not supposed to happen, and typically when we hear of socks slipping it's because they aren't the perfect size for you. Even if they were a gift you don't have the socks any longer, we have a 100% Happiness Guarantee that always covers free exchanges so we'd love to help you get set up with a style that'll fit and function just right for you.

At your convenience, please shoot us an email at hello@bombas.com so we can get things started. We're looking forward to hearing back from you soon!

Helpful Review? 5 People Have Voted

Posted on Jun 18, 2020

Shirts suck

By Don K., Concord, OH, Verified Reviewer

I don't know about their socks, but I do know their shirts shrink so you can't wear them anymore after two washes.

I need at least 120 characters? Bombas shirts suck! Bombas shirts suck!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

I don't like purchasing inferior products

Company Response from Bombas

Jun 18, 2020

Hi Don,

Julia from Bombas here. I'm sorry to hear that your shirt ended up being too small for you. We have a 100% Happiness Guarantee and would be happy to help with an exchange for the size up or return. Please reach out to us at hello@bombas.com if you'd like some help.

Helpful Review? 4 People Have Voted

Posted on Nov 23, 2020

Not worth the money

By Matt I., Columbia, MO, Verified Reviewer

The socks are as comfortable as advertised. However, like so many other reviews, ALL of my socks quickly developed holes in the heels. Every single pair, in the exact same place! Yes, Bombas will replace them, but it's a pain to constantly have to request and wait for replacements. I don't think it's too much to ask that socks last more than a few months. Especially when they cost as much as Bombas.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable

Good fit

Durability

Company Response from Bombas

Nov 24, 2020

Hi Matt,

My name is Cory and I'm a member of the Happiness Team here at Bombas.

Thank you for sharing your feedback with us though we're so sorry to hear that this has happened. This is the opposite of the experience we would want you to have with Bombas so again, we cannot apologize enough. Since this is not normal for our socks, we'd love to help out with replacement pairs under our Happiness Guarantee.

Not only do we stand by our products but we also stand by you, our customer, and would love to help turn this around. Please reach out to the Happiness Team here: http://bit.ly/bombashelp

We look forward to hearing from you soon, Matt. Thank you for your feedback, support, and patience.

Helpful Review? 4 People Have Voted

Posted on Jan 16, 2021

Update

By Andrew C., Windsor, Ontario, Canada, Verified Reviewer

Bombas has resolved my issues.

Thank you.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Charity work

Customer service

Helpful Review? 3 People Have Voted

Posted on Apr 20, 2021

Comfortable at first, but...

By Amanda H., Maryland, Verified Reviewer

I bought a pair at Dick's and they were nice, so I went online and bought 6 more pairs. They are crap. I responded to a review and Bombas offered to replace them. It's been a month and I have still not received the replacements. They are stringy and falling apart after a month. (I wish I could post a pic here.) Not worth the money and the 100% guarantee seems to be a lie. I have socks from Walmart that have lasted much longer.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable at first

Poor quality

Fake guarantee

Company Response from Bombas

Apr 21, 2021

Hi Amanda,

My name is Cory and I'm a member of the Happiness Team here at Bombas.

As always, I thank you so much for sharing your feedback with us as it will only help Bombas continue to improve going forward. Your feedback is so important to us.

With all that being said, this does not sound normal for our socks and we'd love to help with all of your concerns. As you know, we have a Happiness Guarantee that covers you for exchanges and returns. That said, it does look like your replacement order should have been delivered on April 19th but we can definitely help look further into this for you.

Please look out for an e-mail from us shortly for more help. We'll also be able to flag your concerns about our socks for quality assurance. We're here to help, Amanda.

Helpful Review? 2 People Have Voted

Posted on May 14, 2021

Bombas compression socks

By Ted B., Lancaster, PA, Verified Reviewer

Ripped the second time I wore them. Got them as a gift. Wore once, tore the second time I put them on. A lot of money for a poorly made product that wears well.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Ripped

Company Response from Bombas

May 19, 2021

Hi Ted,

Thank you for sharing your feedback though I'm so sorry to hear this happened to your Compression socks. My name is Cory and I'm a member of the Happiness Team at Bombas, and I'm here to help with this.

At Bombas, we have a 100% Happiness Guarantee that will always cover you for returns or exchanges should you have any issues with your socks. Even a hole in your Compression sock is covered by us! That said, I'd love to send you a replacement pair on us.

Please look out for a private message so we can get this process started for you! I look forward to helping.

Helpful Review? 2 People Have Voted

Posted on Jun 8, 2021

Don’t believe the hype

By Shane H., Sarasota, FL, Verified Reviewer

These are literally some of the worst socks I’ve ever worn. They are thin, slippery, and cheaply made. The marketing is much better than the sock. Overpriced, over-promised, and under-delivered.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Thin

Slippery

Too tight

Company Response from Bombas

Jun 8, 2021

Hi Shane,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thanks so much for your review, although I'm sorry to hear that your socks didn't live up to your expectations. Here at Bombas, our customers' happiness is our #1 priority, so we'll do everything we can to make this right.

Our 100% Happiness Guarantee covers returns and exchanges so we'd be happy to help with either. Please reach out to us at the following link so one of our agents can help you directly: bit.ly/bombashelp.

We look forward to turning your experience around!

Helpful Review? 2 People Have Voted

Posted on Oct 2, 2021

Wear out very quickly

By Doug D., Fairfield, CA, Verified Reviewer

These socks work and are comfortable but they do not last at all. Six times of use and you will have wear holes, etc. Way overpriced for something that is worthless after wearing them just five or six times. If this site would allow for pictures I could post many.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfortable

They work, but develop holes after just a few uses

They do not last

Way too expensive for something that will not last

Company Response from Bombas

Oct 4, 2021

Hi Doug,

My name is Savannah, I am with the Customer Happiness team here at Bombas.

Thanks so much for your review, although I'm so sorry to hear that you've had this experience with your Bombas. Holes are often due to a sizing issue but not to worry! We have a 100% Happiness Guarantee that covers you for replacements so we'd be happy to send you new pairs.

Please reach out to us at help@bombas.com so we can assist you directly.

We look forward to speaking with you.

Helpful Review? 2 People Have Voted

Posted on Oct 24, 2021

Low quality/high price

By Joseph P., Castleton, NY, Verified Reviewer

First pair that I put on instantly ripped in the ankle when I pulled them on. Holes developed after a month or so in the heel and toe areas. Notified customer service and they sent me new socks, but they were just as bad. They are definitely not worth the high price.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Customer service

Poor quality

High price

Company Response from Bombas

Nov 16, 2021

Hi Joseph,

Savannah, here, from the Bombas Customer Happiness team!

Thanks so much for leaving your review, although I'm sorry to hear that you experienced holes in your socks. Holes are often due to a defect or size issue, and our 100% Happiness Guarantee covers replacements.

Please reach out to us at the following link so we can help you directly: bit.ly/bombashelp

We look forward to making this right!

Helpful Review? 4 People Have Voted

Posted on Nov 30, 2021

Unbelievably comfortable but unbelievably poor durability

By Eric J., Chicago, IL, Verified Reviewer

I love the comfort of Bombas socks. So much so that I purchased like 20 pairs right off the bat. However, the durability of these is horrible. The plain white and black are far worse than the thicker marl variety. However, within a couple of months, all of my socks ended up wearing through in either the big toe or the balls of my feet. I’ve owned many brands that last so long that I throw them out because they just start looking old, while I’ve had to toss my Bombas socks even though they still looked relatively new minus the holes.

To their credit, I did receive 2 replacement pairs after calling customer service. However, I didn’t bother to reach out again after pair after pair kept failing.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Comfort

Materials

Color choices

Durability

Company Response from Bombas

Nov 30, 2021

Hi Eric,

Savannah from Bombas, here. Thanks so much for your review.

I'm so very sorry to hear that you've had this experience with our socks. Repeat holes are often due to a sizing issue or harmful friction caused by rough carpeting or a particular shoe. We have a 100% Happiness Guarantee so we would love the opportunity to find a solution to this problem for you.

Please do reach out to us at help@bombas.com so we can assist you directly.

We look forward to making this right!

Helpful Review? 2 People Have Voted

Posted on Dec 5, 2021

Got wrong merchandise

By Jonathan C., Bethesda, MD, Verified Reviewer

The wrong socks were delivered today. When I called customer service, they informed me the SQU number in the system was incorrect and they shipped the wrong socks. They shipped lady crew socks when I ordered men's ankle socks. When I asked them to ship me the socks I ordered, they told me to call back in 3 days to see if they have fixed the bug in the system. This is horrible customer service. Bombas messed up my order and I have to continue to call them to inquire if they have fixed their system.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Customer Service puts the onus on the customer

I haven't received my socks

Company Response from Bombas

Dec 7, 2021

Hi Jonathan,

My name is Savannah, and I'm a Customer Happiness Associate at Bombas. Thanks for your review!

We're so sorry about the mix-up here and understand your frustration. Here at Bombas, we have a 100% Happiness Guarantee that we take seriously, so we would like to make this right.

There's no need for you to call and follow up. Instead, please reach out with your order number or email associated with your purchase, and we'll ensure you receive the correct items!

You can contact us here http://bit.ly/bombashelp. If there's anything else we can do for you in the meantime, please let us know.

Helpful Review? 1 Person Has Voted
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