Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Sep 30, 2019

Falling apart

By Terrill M., Colorado Springs, CO, Verified Reviewer

Received 2 pairs of socks as a Christmas gift, unfortunately, both pairs have completely ripped open in the heel. The socks are comfortable but far from durable. Wouldn’t spend the money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 2, 2019

Hi Terrill,

Coryon here from the Customer Happiness team at Bombas.

I am sorry to hear that your socks haven't held up, especially since they were a gift during the holidays. This is not usual of our socks and sounds like an unfortunate defect. Not to worry though, every pair of Bombas is covered by our Happiness Guarantee that we take seriously as it's our top priority.

I'll be following up with you in a message so we can get this process started. I'm here to help!

Helpful Review? 9 People Have Voted

Posted on Oct 9, 2019

Wish these were better made

By Barbara D., Worcester, MA, Verified Reviewer

I bought a package of I think three no-shows. I lost track of exactly how many I started out with since I had to have so many replacements sent out to be due to holes developing in the toes of the sock after and with only one or two wearings. There was no excessive stress on the sock, I would be just sitting there and out would pop my big toe. It got pretty annoying time after time. There is something very wrong in how these particular socks are made. On a positive note, they did stay on my heels due to the rubber knobbies on the socks, and the customer service people were very pleasant and accommodating but I got so sick of my toes popping out that I just asked for a refund. And yes, the remaining socks I have left continue to allow my big toe to pop out. I would advise you not to buy these no show socks until there is an improvement in their manufacturing.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 21, 2019

Hi Barbara,

Coryon here from the Customer Happiness Team at Bombas. I'm so sorry for the delay in getting back to you!

I absolutely understand your frustrations and please know that I've made sure to share all of your feedback with our Production Team as well. As a young company, your feedback is incredibly important for us to continue improving going forward so I truly appreciate that.

Again, we apologize for the experience you've had with us. If you were interested in trying our No Shows again, it might be a great idea to check out our Cushioned No Shows instead of Lightweight No Shows. Please email us at hello@bombas.com so we can further help. We're also available to call at 800-314-0980.

Helpful Review? 9 People Have Voted

Posted on Oct 19, 2019

Love them BUT...

By Brent M., Parkland, FL, Verified Reviewer

I received a four-pack of the white ankle socks and from the minute I put them on, I felt I was wearing the best socks ever made. They are comfortable, supportive and wear wonderfully EXCEPT for the heels. So far, I've had to throw three pairs out because they got holes in the heels! The rest of the sock was still in great shape. The heels need reinforcements.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 21, 2019

Hi Brent,

We appreciate you taking the time to share this feedback with us at Bombas. My name is Coryon and I'm a member of our Customer Happiness Team, here to ensure that we do all we can to keep you happy.

All that being said, we can't apologize enough knowing that your socks haven't held up the best. This definitely shouldn't have happened so we'll be passing this along to our production team for consideration with future designs. As mentioned before, we always do our best to uphold our Customer Happiness Guarantee which means we aren't happy until you are too.

I'll be following up with you via e-mail to help get you set up with replacements for your three pairs! I hope to hear from you soon.

Helpful Review? 9 People Have Voted

Posted on Sep 5, 2018

Better than hoped for

By Carol S., Washington, Verified Reviewer

I have been reading about Bombas Socks for some time. I was interested in trying a pair of these socks. The cost was higher than what I usually pay for socks, but with one pair goes to charity, I thought it was a good deal. So I ordered a pair of women's low cut socks and have never been more pleased. The fit is perfect especially for someone with a long big toe. The arch cushioning is great, and I find myself going for this one pair of socks all the time. I have read the reviews and find that some folks are unhappy for one reason or another, I can only say, I think they are GREAT! Christmas is coming, and my husband wants to try a pair. He also has a long big toe and finds himself mending his socks or throwing them out. I read more on the history today and learned they were featured on Shark Tank in 2014 and got a Shark to partner with them. I am sure Damon John is still happy about that deal.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Sep 21, 2018

Best socks

By Nicki L., South Berwick, ME, Verified Reviewer

I have heard about these socks on the radio and have seen online and I decided to buy one pair to see if they are as good as they say on the radio.

Well, I didn't think that at $12 for one pair they would end up being my favorite socks. I thought it was a scam..12 bucks for one pair. I always bought a bag of eight for $10 so, I haven't a clue what made me spend $12 for one pair. Oh my goodness, I was so happy I did. Best socks I've ever owned.

I bought more in different styles and am going to buy a couple of pairs to be Christmas gifts. I hope there is a sale when it is the holiday season.

I hope many break down and buy one pair (no-show cushioned), they are my fav.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Dec 13, 2018

Customer service - update finally heard from them.

By Rosanne M., Pennsylvania, Verified Reviewer

After the initial frustration below, I did hear from them and the socks are on their way. So all is well.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Oct 31, 2019

Holes holes holes

By Michael L., Naperville, IL, Verified Reviewer

I have purchased both dress socks and calf socks and all I can say is it’s hit and miss. The socks are extremely comfortable and feel great, however, most of the pairs have holes in the heels. There is a problem with how these socks are made. You are basically just playing the lottery every time you buy a pair. The way the heels are sewn together is the problem. Straight out of the box some pairs already have holes, wear them a couple of times holes holes holes. Too expensive for these issues.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 31, 2019

Hey Michael,

My name is Kairi and I’m a member of the Happiness Team here at Bombas.

Thanks for leaving a review, although I’m sorry to learn you continue to experience this issue. This is not a normal occurrence, and I can assure you we will do what we can to right these wrongs.

You are covered by our 100% Happiness Guarantee, and we'd love to help find a solution and send over some replacements. We'll send you an email to help out, and look forward to speaking with you.

Thanks, again!

Helpful Review? 8 People Have Voted

Posted on Dec 7, 2018

Terribly customer service, shorted order

By Patricia T., New Jersey, Verified Reviewer

I wanted to like this company, but their customer service is terrible. My order was received with missing items. I tried calling, but their message says they are "too busy" to answer. I've emailed several times and no response. I understand someone can make a mistake - but there should be some sort of customer service either by phone or email.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Dec 11, 2018

Poor customer service

By Ann C., Taunton, MA, Verified Reviewer

They immediately charge your credit card. I have never received the socks, customer service sends an automated reply, and you are unable to speak with anyone should you be lucky enough to find a phone number. I would give this company no stars, they just steal your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Mar 15, 2019

Love these socks

By Anne G., Nashville, OH, Verified Reviewer

I love these socks! I have neuropathy in my feet. Regular socks bother my feet. The seams hurt my toes and the rougher material makes the whole bottom of my feet hurt after rubbing on them all day. Bombast socks are softer and the seams don't bother me at all.

Highly recommend these socks!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Apr 2, 2019

I guess my Bombas are different

By Kathry M., Riverside, CA, Verified Reviewer

I don’t know you reviewers, but I’m convinced you’re either crazy or we have ordered completely different socks. Also, if you’re wearing them with boots, why do you care if they’re no shoe? My calf high socks don’t show in boots. So since 2013, I’ve had 12 plus pair of the ankle and calf socks (plus my husband orders dress socks in size Medium). He’s also ordered 12+ pairs of ankle and calf socks. They’ve basically replaced all other socks. We are thrilled with how they fit. And no, I don’t have teenage 16-year-old calf/legs. These fit me when I was 5'7" and 128 pounds just as well as when I was pregnant and 168 pounds. I’ve worn holes in two pairs but they were five years old by then. Bombas replaces them! Even though I routinely wore these ones outside on concrete and gravel.

I started buying in 2013, when they had the limited edition released around Christmas time, and GAP actually carried Bombas in store. Those limited edition color ones (baby blue and hot pink solid color calf high) are still in shape and comfy; they fit well and are hole-free.

I’ve emailed customer service twice looking for color combos or about multi pack questions and they’ve always responded quickly. I know for certain I’ve spoken to a live human with a real voice who has answered real questions. Bombas are amazing. The only con about them is that they last so long I begin to tire of the colors and want new socks just for the fun of it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted
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