Bombas Socks Reviews - Are They Worth the Price?

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Bombas

Overall Rating

2.2

113 Customer Reviews

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Summary

Founded in 2013, Bombas is a sock company that crafts their products from high-quality components and gives a pair to the homeless for each one sold.

Pros

  • Variety of sizes, styles, and patterns
  • The company donates one pair of socks for every purchase
  • Comfortable and versatile, according to many customer reviewers

Cons

  • More expensive than many brands
  • May not last long before getting holes
  • Might not fit true to size

Customer Reviews

2.2 Stars out of 113 Reviews
5 Star:15% 4 Star:6% 3 Star:7% 2 Star:22% 1 Star:48%
25% Recommend This Brand
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Posted on Oct 30, 2019

Inferior product

By Tom C., Chicago, IL, Verified Reviewer

Purchased 4 pairs of brown men's dress socks a couple of months ago. 1st pair got a hole in toe after 2 washings. Now a second pair has a rather large hole in the ankle area. Will not pay a premium price for socks that last a couple of months again.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 31, 2019

Hi Tom,

My name is Savannah, I am with Customer Happiness here at Bombas.

Thank you so much for your feedback, though I am very sorry to hear that your socks have worn so quickly. I completely understand your frustration and we will do everything we can to make things right.

You are completely covered for defected pairs by our 100% Happiness Guarantee and we would love to send you replacements. Please email hello@bombas.com so we can further assist you with this issue.

Thanks again for your feedback and we look forward to hearing from you.

Helpful Review? 7 People Have Voted

Posted on Nov 19, 2019

Knee-high socks too tight

By Laura H., Indianapolis, IN, Verified Reviewer

The women's knee-high socks are fine, and don't slip down. In fact, they are so tight in the calf and upper leg they almost cut off the circulation! I am 5'7' and weigh 130lbs...so I don't think my calves are excessively large. They are so uncomfortable, I can't wear them.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Nov 20, 2019

Hi Laura,

My name is Kairi and I'm with the Customer Happiness Team here at Bombas.


Thank you for providing feedback on our Knee-High Socks despite your experience. I'm sorry to learn they didn't fit you perfectly. Fit is always a personal preference, which is why we stand by our socks 100%.

You are covered by our 100% Happiness Guarantee, so we'd be love to get replacement pairs sent out to you. In addition, we can also refund you for the purchase. It's all up to you.

I'll be reaching out to you shortly via email.

Thank you!

Helpful Review? 7 People Have Voted

Posted on Dec 3, 2019

Disappointing!

By Linda M., Dallas, TX, Verified Reviewer

I bought a bunch of these because I heard they were good. They are the worst socks. After a few washings, almost every pair has holes in the toes. They also seem to shrink, and feel tighter. I've never had this problem with any other socks. I would save your money and buy another brand. I spent well over $150.00 on regular and athletic socks just to have holey socks.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Dec 4, 2019

Hey Linda,

Kairi here from the Customer Happiness Team at Bombas.
 I hope this message finds you well.

Your feedback is greatly appreciated, although I'm sorry to learn your socks have developed holes - this is not a common occurrence. You are covered by our 100% Happiness Guarantee, which covers hole replacements, so I assure you we will get this all sorted out as soon as possible.

When you can, please reach out to us via hello@bombas.com with your order number and photos of the socks with holes. Once we receive this, we can send you replacements or issue you a full refund.

We look forward to hearing from you. Thank you!

Helpful Review? 7 People Have Voted

Posted on Dec 11, 2018

Don't waste your time or money

By Kevin K., Florida, Verified Reviewer

The socks are not high quality. I wore them for 18 holes and wished I had brought a backup because they were so thin and they actually bothered my feet. Very, very slow shipping. We will see how their return policy works. I bought four pairs and would not even consider giving them away.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Dec 12, 2018

Poor service

By Lauri M., Dimondale, MI, Verified Reviewer

Seems like good socks, BUT, I did NOT receive what I ordered and I CANNOT reach them. They do not respond to phone or emails. Ripped off. I would be very wary of ordering from them.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Sep 15, 2019

Fit

By Belinda H., Vienna, VA, Verified Reviewer

I really wanted to be able to give the socks 5 stars many because I Iike companies that give back to the community and the less fortunate. Unfortunately, I am very disappointed appointed in my "no show socks" that I purchased. I bought a size medium as that is what the package recommended. The socks are much too big. My shoe size is between an 8 and 8.5. The heel is well past my heel and when I put them where they are supposed to go/fit, they bunch up either in the heel or down around my toes.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Sep 16, 2019

Hi Belinda,

We’re sorry to hear the No-Shows you purchased don't fit perfectly. Our socks do shrink after the first wash, and nine times out of 10, washing them usually solves any slippage problems.

If this does not rectify the issue, please email us at hello@bombas.com so we can recommend another size or pair and issue you replacements. Alternatively, you can give us a call at 800-314-0980.

Thank you!

Helpful Review? 6 People Have Voted

Posted on Sep 26, 2019

Not what I was expecting

By Eddie J., Odessa, TX, Verified Reviewer

Ordered one 4-pack mens lightweight no shows and one ankle tri-block, both styles in XL based off of their recommendations.

After receiving socks with much anticipation, tried them on and definitely liked the way that they felt on my feet. There was one problem, the socks were too big despite my wearing a size 13 shoe. There was approximately 1/2" of fabric in the heel area that did fit the heel. I could pull it up on the heel quite a ways, up near the achilles tendon, but then it was no longer a no-show and if I pulled it down to fit my heel there was this bunched up fabric under my heel. I know they say that there will be some shrinkage after washing them but don't know if they will shrink that much.

I immediately took a picture with the socks on and e-mailed customer service about this issue. Next day received a phone call and they told me not to worry about sending them back, that they would send me out a new order on both now shows and the ankle sock, which by the way looked more like a crew sock than an ankle sock because of the size, in size large. I also stressed that they may need to revisit their sizing chart.

Received replacements about 4 days later in size large. They were a better fit, still had "some" excess fabric in the heel area of the no-shows which hopefully will go away after washing them and ankle sock was a much better fit.

Because they were no shows, I didn't think that there would be any problems with wearing them with my boat shoes. Wrong! These things look like ankle socks when worn with boat shoes. So once again I take a picture and expressed my disappointment with the socks.

An associate e-mails me 2 days later and tells me that they recommend the "extra low cut no-shows" for wearing with boat shoes. I'm sorry, at the prices that they charge I am not going to buy all of these different socks to be worn with certain shoes. Furthermore, I actually have 4 pairs of no-shows that I bought at a popular big box store before I had ever heard of Bombas and they don't slip and I can wear them with my athletic shoes or boat shoes or other low cut casual shoes and they don't show.

They sent me a 4-pack of the extra low no-shows in a size large and they are absolutely horrible. They come up a little high on the heel, pretty close to the Achilles, but within 10 minutes of walking, they have slipped down under my heel, absolutely worthless.

Appreciate that Bombas helps with the donations but the product for the price is not what "I" expected.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Oct 2, 2019

Hi Eddie,

My name is Tim and I'm with the Happiness Team here at Bombas. Thank you so much for taking the time to write your review, although I'm sorry that your experience with our socks could have gone better. We have a 100% Happiness Guarantee that covers if you don't like your socks, so we can help with a return since our socks haven't worked out for you. I'll be following up with you in an email so that we can get started on the next steps.

Looking forward to hearing from you and helping make things right!

Helpful Review? 6 People Have Voted

Posted on Nov 20, 2019

Too costly for Canadians

By Verna M., Prince Rupert, British Columbia, Canada, Verified Reviewer

I liked the Bombas socks but ended up paying 30% more because of duty, taxes and postal fees.

Please warn your Canadian customers of these extra costs unless it is under $20 CAD.

I purchased socks in the past and did not have to pay duty and it doesn’t seem fair now that I am charged shipping twice, once from your site and again from Canada Post.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Dec 4, 2019

Hi Verna,

Kairi here from the Customer Happiness Team here at Bombas.

Thank you for leaving a review, however, I'm sorry to hear you were charged additional fees for your order. Unfortunately, Bombas has no control over duties and or taxes set by international governments for imported products.

Not to worry, however!

We are dedicated to solving even your smallest issues - it's our 100% Happiness Guarantee. I'll be reaching out to you shortly via email to further assist you.

Thanks again and I look forward to speaking with you!

Helpful Review? 6 People Have Voted

Posted on Dec 18, 2019

Too tight

By Ed T., Indianapolis, IN, Verified Reviewer

Purchased the wool socks in the largest size. Socks are well made but unless your legs are really thin, these socks are way too tight. I even cut off 1/2 inch off the top to get rid of the elastic band at the very top and put two small slits in the socks but they were still too tight for my legs. So tight that the logo sewn into the sock left an indentation in my leg. So unless your legs are super skinny, I recommend you do not purchase.

Bottom Line: No, I would not recommend this to a friend

Company Response from Bombas

Dec 19, 2019

Hi Ed,

My name is Tim and I'm with the Happiness Team here at Bombas. Thank you for taking the time to write us a review, although I'm sorry that your socks didn't fit you perfectly. We have a 100% Happiness Guarantee that we take very seriously, and it covers free exchanges, returns, and replacements if you don't like your socks.

We aren't happy until you are, so when you have a moment, please reach out to us at hello@bombas.com so we can help you find a new style that'll fit you just right.

We're looking forward to hearing from you and helping make things right!

Helpful Review? 6 People Have Voted

Posted on Dec 10, 2018

Did not receive what I paid for

By Denise L., Swansea, SC, Verified Reviewer

I ordered eight pairs of these very expensive socks for Christmas and only received seven pairs. I tried to call them and remained on hold for over 15 minutes and never had anyone pick up. I would not recommend them unless you have nothing better to do with your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Dec 31, 2018

Love the socks and the ethics of the company

By Randi C., New York, Verified Reviewer

I recently purchased a few pairs of the Bombas women's crew socks due to the "giving back" policy of the company. In addition, they looked great. The socks are pricey, but comfort and warmth are important to me. I had ordered a four-pack. Delivery was quick, but I noticed that I only received three pairs. Due to the hectic nature of the holidays, I forgot to reach out to the company.

A few days later I received an email from Heath, one of the founders. He apologized for the mistake on my order in a really lovely email. He then gave me a $75.00 gift card! I was so surprised and grateful. I ordered more socks and received expedited shipping as well. The socks are really comfortable. The company's response is unprecedented and really impressed me. New customer for good! Try these socks!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted
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