I liked the Bombas socks but ended up paying 30% more because of duty, taxes and postal fees.
Please warn your Canadian customers of these extra costs unless it is under $20 CAD.
I purchased socks in the past and did not have to pay duty and it doesn’t seem fair now that I am charged shipping twice, once from your site and again from Canada Post.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
Link to this Review
Company Response from Bombas
Hi Verna,
Kairi here from the Customer Happiness Team here at Bombas.
Thank you for leaving a review, however, I'm sorry to hear you were charged additional fees for your order. Unfortunately, Bombas has no control over duties and or taxes set by international governments for imported products.
Not to worry, however!
We are dedicated to solving even your smallest issues - it's our 100% Happiness Guarantee. I'll be reaching out to you shortly via email to further assist you.
Thanks again and I look forward to speaking with you!