Bye Bye Foundation Reviews

Bye Bye Foundation

Overall Rating

2.3

227 Customer Reviews

Summary

Bye Bye Foundation from IT Cosmetics is a full coverage moisturizer intended to replace your traditional foundation and provide skin benefits. Learn what customers are saying.

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Customer Reviews

2.3 Stars out of 227 Reviews
5 Star:22% 4 Star:8% 3 Star:4% 2 Star:11% 1 Star:53%
32% Recommend This Product
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Posted on Jul 24, 2017

Carefully read the rules on auto ship!

By Sharon Briggs, Massachusetts, Verified Reviewer

I did not see the notice on my invoice that all returns must be received within 60 days. When my shipment arrived, it had substitute items and items that I had multiples of. I also had items from the prior autoship that I returned. They have my product and my money but will not credit, refund or return the items that I returned past 90 days. I offered to pay the shipping if they would return my items but IT Cosmetics would not allow it. I will never purchase another thing from IT Cosmetics. Bare Minerals is a better option!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jul 26, 2017

Huge hassle!

By Tara P., Queen Creek, AZ, Verified Reviewer

I really do like the IT Cosmetics. The foundation has great coverage, and I love the finishing powder. But, I truly regret ordering this online! I've tried numerous times to cancel this membership and four months later (yes four) I'm still getting shipments! I had to go to the hassle of contacting my bank and putting a stop on the auto-pay. Even after all the calls and letters, it didn't stop them, and I received another shipment this month with a bill enclosed! I will never make this mistake again, ever. The cosmetics are great but not worth the headaches.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jul 27, 2017

Save your money. Beware!

By Karen, Michigan, Verified Reviewer

Initially, I was extremely excited to try this product. That was short lived, considering that after I received my initial box I canceled and then they proceeded to charge me an additional three-month subscription! When I called and complained, it got me nowhere, and I was extremely frustrated. The sales lady told me I would receive a refund and I never did. And apparently, when I called back, I was told I was out of their return length to ever get a refund. $160 down the drain.

Save your time and money and go elsewhere! I would rate this zero stars, but unfortunately, that is not an option.

Bottom line: This company enjoys scamming their customers.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on Aug 3, 2017

Online ordering

By Ceilia J Edwards, Texas, Verified Reviewer

I received one of their samples in my Birchbox. I absolutely loved it. So I just got online and wanted to order the CC cream, the under-eye and foundation powder. I have never had such a hard time ordering anything online in my life. After four attempts online I talk to their customer service chat group. They gave me +1-800-365-5120 number to call if you managed at the patience to get through the automated questionnaires about cruises and your age my hat's off to you. All I wanted to do is order some makeup, and they have made it ridiculously impossible. And have lost a customer for sure.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 22 People Have Voted

Posted on Aug 16, 2017

Bye Bye

By Susan Aronoff, Virginia, Verified Reviewer

Well, the coverage of the Bye Bye Foundation was fair, but I've used better. My main problem with this foundation was the way it made my skin break out and get these ugly cyst type bumps. When I stopped using it, my skin cleared up, so after a few weeks I tried it again, and the same thing happened. So, bye-bye Bye Bye Foundation.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Aug 30, 2017

Awful customer service.

By Emily Monelli, Wilkes Barre, PA, Verified Reviewer

I ordered the starter kit last year. I automatically received the full-size weeks later. I returned the two items I would not be using. They told me to give it as a gift! I was able to return those items. Then after telling them that I did not need those two items in my next shipment, they sent them anyway. Once again I needed to return them.

Then I set up an automatic order of two foundations and one mascara for every five months in April. Today I called to change my credit card to be charged in September and they told me I was removed from receiving their products because I returned too many times! The supervisor said there was nothing he could do, so they refused my business!

I'm shocked and will be contacting the Better Business Bureau and will also send the message on social media. I will NEVER purchase IT again. I will use Lancôme (better and cheaper).

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 41 People Have Voted

Posted on Sep 13, 2017

Junk!

By K Bennett, Houston, TX, Verified Reviewer

There is NO way to cancel this junk! If you write, they insist that you call. If you call, they lose the documentation that you called!

Total scam!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 38 People Have Voted

Posted on Mar 26, 2018

Itching

By Tina Sumerour, Nashville, TX, Verified Reviewer

I bought the foundation, used it for a few days, and love the coverage. They said it was hypo allergic but now my face broke out all over and is itching. It is an allergic reaction to the product. I am going to see if Ulta will exchange it since they said it wouldn't break my face out.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 23 People Have Voted

Posted on Apr 5, 2018

Awful

By Barbara Tucker, Florida, Verified Reviewer

I was really looking forward to trying the CC Cream Full Coverage Foundation. I tried two days in a row and hate it! It makes my skin look awful and no coverage other than looking like I have a tinted moisturizer on. The only thing good about this product was the brush that came with it. I will use the brush with my bare minerals. The Bye Bye Pores Finishing Powder is awful also. It makes your skin look like death on top of the CC Cream.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 22 People Have Voted

Posted on Apr 25, 2018

Bye bye IT Cosmetics

By Kellie, Cleveland, OH, Verified Reviewer

Ok, I have been a bareMinerals girl for years and got roped into trying IT Cosmetics by one of the hounds at Ulta. I was in LOVE when I went to the store, and she put it on. Only, by the time I got home, it was COMPLETELY off of my nose where my glasses sit. Within a matter of hours, it was rubbing off my face. What a bunch of crap. I had to drive back to the store to return it. Then they convinced me the Confidence in a Compact was the way to go....equally awful. What a garbage product, and more expensive than my bareMinerals that covers 100% better and costs less.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 37 People Have Voted

Posted on Aug 9, 2018

Rip off

By Anna K., New Jersey, Verified Reviewer

I saw this product advertised on TV. I went to the website and right before I was about to place my order the "terms " popped up. Being married to a lawyer I always read terms. They want you to commit to buying it EVERY 4 weeks.

I called the 800 number and the operator "generously" offered me the same product for $20.00 MORE. I told her I wanted the same price advertised on the website because I don't wear makeup every day and would only use this occasionally. She then tried to convince me she was doing me a favor by charging me MORE. She also said it was 60% off. I asked 60% off of WHAT? There were no original prices posted.

Don't buy this product unless you are committed to purchasing it every month. I hate high-pressure sales tactics. It insults my intelligence.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 47 People Have Voted
Showing 111-121 of 227

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