Bye Bye Foundation Reviews

Bye Bye Foundation

Overall Rating

2.3

227 Customer Reviews

Summary

Bye Bye Foundation from IT Cosmetics is a full coverage moisturizer intended to replace your traditional foundation and provide skin benefits. Learn what customers are saying.

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Customer Reviews

2.3 Stars out of 227 Reviews
5 Star:22% 4 Star:8% 3 Star:4% 2 Star:11% 1 Star:53%
32% Recommend This Product
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Posted on Jun 17, 2016

Bad product!

By Destiny , Tacoma, WA, Verified Reviewer

I seen the infomercial on TV a lot so I decided to finally give this product a try since it says it works miracles. Well, it was worst decision I have made in my life. I've struggled with acne all of my life and this product says it will improve your skin that is a lie. After using the product for one week, my skin looks the worst that it has in my life. I am very dissatisfied and will be returning it for a refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 71 People Have Voted

Posted on Jul 27, 2016

Poor customer service and horrendous UPS service

By Manashi Lim, North Corolina, Verified Reviewer

I've yet to try the product that I was excited about. I didn't even get to try it, as UPS, as their protocol, and believe me I had similar experiences with them, just placed them over my gate, leaving my dogs to tear the package to bits!

I had specifically told this IT person NOT to send by UPS, but by USPS, and if that was not possible, I'll order it some other time. I was going off for a vacation and didn't want anything delivered while I was gone. The customer service after consulting the Supervisor, told me that it'll come before I left, and With USPS!

So when it didn't arrive, I was disappointed, but ok, as USPS was going to 'hold mail' for me. I came back, and several days later saw an email on 7/19, that IT was delivered. I saw no sign of the package, and my mail I collected from the Post Office did not have them. When I got home, I saw my dog chewing on something, and on closer inspection, it was part of a parcel from UPS. I went over my yard, and scattered all over in bits and pieces we're the items of the IT.

I was livid, as I had paid for it, it wasn't delivered on time, delivered by the UPS that I Did Not want, and this was the result. Of course I called, and it was refunded, canceled, and so forth. Customer service informed me that they'll only use UPS. Really!

I'll never order from Any company using UPS!

I took pictures, of the UPS package right with the USPS packages. I had requested the other 2 companies who also use UPS to send by USPS and it arrived in one piece in hold mail service. So my perception of this company, IT is that it's not customer friendly at all. I'll never attempt again to try this product, a shame I think.

And UPS, it's a DISGRACE!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 71 People Have Voted

Posted on Mar 26, 2017

Extremely disappointed

By Muzzie, Texas, Verified Reviewer

I was so excited when I saw the infomercial and ran right out to Sephora the next day! The foundation DOES NOT cover even 10% of what it promises. In the infomercial, you see the lady with a VERY red face use a tiny amount of foundation to fully cover up her imperfections. In reality, the product does not cover any better than powder. Extremely disappointed. I'll be going back to my Estee Lauder full coverage foundation right away!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 71 People Have Voted

Posted on Jan 31, 2016

Liked It

By camille , new york

I thought the coverage was good. Being over 60, I have things to hide and very dark circles. It covered my red areas and lessened the look of my dark circles better than any concealer could do, even better than DermaBlend. I have not used it that long to give a review on the effects it's suppose to have on the skin. All I can attest to is good coverage for myself. As for autoship, I'm not a fan.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 70 People Have Voted

Posted on Apr 27, 2016

Disappointed

By Erika, Las Vegas, NV, Verified Reviewer

Very disappointed. I put on the foundation and it did not cover any of my dark spots, not even one. I called the company and they told me I had to use the concealer. I thought it was funny because not once in the infomercial they show the concealer. I used it and did not cover anything, either. I was extremely upset because my marks are a very touchy subject for me. I kept it and didn't get a refund because I knew it would take too long to get it and I didn't have any extra money to buy another one. I went back to my usual foundation. At least it covers, even though it doesn't feel natural.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 70 People Have Voted

Posted on Jan 20, 2017

Bought from Ulta

By Alise L., Connecticut, Verified Reviewer

After seeing the infomercial, I was intrigued. I did some research and noticed that I could buy the foundation at Ulta. If you purchase the kit online, you are charged when you order, including two additional installments that add up over $150 over three months, until you are shipped a new kit (installment charges are then taken the same way as the original kit was.) I don't know about you, but I don't need that much makeup (in the kit) every three months, plus that is really expensive!

At Ulta, this can be purchased for $38. The product is in a plastic pouch that has a pump. The pump is easy to use, two pumps covered my entire face. The color "fair" matched me perfectly. It was not cakey and blended very well without looking like I was wearing makeup. It covered my dark circles, acne and red spots on my face ALL day. It is silky but not oily (I have combination skin.) My face felt hydrated all day. It did not break my face out, which is great since many products do after the first use because I have sensitive skin.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 69 People Have Voted

Posted on Mar 7, 2017

IT Cosmetics is a rotten online organization

By Laurie, Skokie, IL, Verified Reviewer

Don't even try it from the online website because they send you product after product, charging you way too much money, and all without even telling you they are going to do that. Then you cancel, and they say you have to contact Guthy Renker. Any business that uses Guthy Renker should pull out now; they are thieves. They do not even email you to tell you they are going to ship you another shipment and charge your account!

I have had to speak to three people just to cancel, and of course, now it's going to take me weeks to even get my money back that they stole without my permission. Then, after I cancel, they send me another order. All of a sudden, I actually get an email to tell me there is an order on the way when I never got the email for the last order. It is just another way to make it difficult.

They expect me to send these unwanted boxes back to them. SNAKES! I am reporting them to the BBB next. IT Cosmetics online is never a way to order. And the makeup was too drying and a waste of money to begin with. I would have had given them negative stars, and I sure would not have given them even one star, but needed to, just to leave this review.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 68 People Have Voted

Posted on Mar 22, 2017

Disappointing product and customer service

By Angelena, California, Verified Reviewer

The product doesn't work how it magically appears to on TV. I called and canceled the "subscription" they force you to sign up for a couple days after I received the initial order. I didn't return the product, as I'm really not that type of person. I was fine counting it as a loss on my end.

Then, I received another order. I had to call the customer service and plead my case, and it's so annoying as they treat you like you're a liar and never made the original call. So, I sent that one back because it should never have been sent. It took two weeks to receive the refund and surprise, surprise, they didn't refund the right amount. They refunded the original order, which was less than the second order, which was sent by them in ERROR.

A total waste of time and energy. This is why you should never order things from TV. It's always a nightmare.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 67 People Have Voted

Posted on Feb 20, 2016

Finally, a makeup that works!

By Anita Lentz , Mt. Pleasant, NC, Verified Reviewer

I have a drawer full of foundations that have all come with the promise of making my 60 year old, dry, uneven skin tone face look like perfection. They range from Cover Girl (yes, I believed Ellen), to ungodly priced products that I can't even pronounce. This is the one and only product that has absolutely delivered! The It Foundation/Moisturizer does exactly what is claims it will do, the concealer covers perfectly, and the mascara is awesome. And the best part is there was no cracking, and no heavy makeup, goopy feeling. I've gotten tons of compliments, not on my makeup, but on how great my skin looks! I am a very happy customer!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 66 People Have Voted

Posted on Feb 18, 2017

Letting people know how I feel about the product

By Lisa, Chardon, Ohio, Verified Reviewer

I was so disappointed in this foundation. I, like all the other ladies watching the infomercial, was so excited to try this product. For me, my skin looked dry, and all the fine lines showed more than my drugstore makeup. Unfortunately, this is just another product to add to my collection.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 66 People Have Voted

Posted on Mar 22, 2017

Good product, bad sales ploy

By Lisa, Connecticut, Verified Reviewer

I am happy overall with the first kit I received.

Then another one came, and they charged me $131.00. So I called customer service, and the man I spoke with did not understand that I did not want any more shipments.

To make it easier on myself, I told him I would keep this one but that I would never pay that amount of money for the size of the products. Laura Mercier Tinted Moisturizer and Secret Concealer is just as good, if not better, and does not cost as much, and the sizes are generous and last longer.

Forcing auto ship and not being able to purchase products separately is a horrible way to do business, so for this alone I will not be purchasing this again. It is way overpriced for what you are getting!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 66 People Have Voted
Showing 78-88 of 227

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