Reviews (1)

I've yet to try the product that I was excited about. I didn't even get to try it, as UPS, as their protocol, and believe me I had similar experiences with them, just placed them over my gate, leaving my dogs to tear the package to bits!

I had specifically told this IT person NOT to send by UPS, but by USPS, and if that was not possible, I'll order it some other time. I was going off for a vacation and didn't want anything delivered while I was gone. The customer service after consulting the Supervisor, told me that it'll come before I left, and With USPS!

So when it didn't arrive, I was disappointed, but ok, as USPS was going to 'hold mail' for me. I came back, and several days later saw an email on 7/19, that IT was delivered. I saw no sign of the package, and my mail I collected from the Post Office did not have them. When I got home, I saw my dog chewing on something, and on closer inspection, it was part of a parcel from UPS. I went over my yard, and scattered all over in bits and pieces we're the items of the IT.

I was livid, as I had paid for it, it wasn't delivered on time, delivered by the UPS that I Did Not want, and this was the result. Of course I called, and it was refunded, canceled, and so forth. Customer service informed me that they'll only use UPS. Really!

I'll never order from Any company using UPS!

I took pictures, of the UPS package right with the USPS packages. I had requested the other 2 companies who also use UPS to send by USPS and it arrived in one piece in hold mail service. So my perception of this company, IT is that it's not customer friendly at all. I'll never attempt again to try this product, a shame I think.

And UPS, it's a DISGRACE!