Bye Bye Foundation Reviews

I purchased the introductory kit in June. I read customer reviews that state that buried in the fine print you will get two more kits, for a total of three kits. I ordered anyway thinking I would cancel the other two kits if I didn't like the product. Well, I loved the Bye Bye Foundation product, so I kept the following two kits. It is now December, and I noticed It Cosmetics (Tryitnow) has taken 7 payments of $53 - the latest one as of November 30. This is WELL after I received my last (third) kit. These people are scam artists. As much as I absolutely loved the foundation, I will not give them another dime for their misleading business practices. I was told I would be refunded $150 (the cost of the third kit) as soon as they receive it. We will see. I am VERY disappointed. Buyer beware!

Bottom Line: No, I would not recommend this to a friend

I never purchase anything based off of an infomercial, but I watched some makeup review videos on IT Cosmetics on YouTube and thought, why not try it. After purchasing the introductory package I thought the makeup was okay, but would not purchase the full package again because there were a few products I did not like. Less than 30 days later, I saw a charge on my credit card for $68.51 (the initial package was around $60). I immediately called and the woman I spoke with was rude and stated that I signed up for auto refill, and that it is on the invoice they sent to me in the first package that states that I need to call to cancel this service. I received no email stating that a package was coming and I would have had no idea if I didn't check my credit card statement. I am completely pissed off because they say ship it back and we will refund the amount of the product but you will have to eat the shipping and returning costs. This is a SCAM, do not buy from them. If you want to try the product, they sell it at Ulta without all the games they play. Completely disappointed in the way their "customer service" handles this problem.

Bottom Line: No, I would not recommend this to a friend

I bought this product and it doesn't do any of the things promised. The color looks orange, it's very dry, it doesn't cover even. I'm very disappointed and then could not get a refund so I'm stuck with a terrible product. Please investigate before you make the purchase.

Bottom Line: No, I would not recommend this to a friend

I had very high expectations. I counted the days for my delivery. I was very excited yesterday when I got home from work and saw that my package arrived early.

I ran into my bathroom and started applying my new makeup.

Not full coverage, not what I expected. The other products in my package seemed to really work though, but not the Bye Bye Foundation.

I give it from 1-10 about a 5. Looks ok, feels nice, but doesn't cover like expected. I'll stick to my store brought foundation.

Bottom Line: No, I would not recommend this to a friend

I purchased what I thought was the 5-piece introductory kit for $39.95 (1 installment) and was sent a full size kit - for 3 installments of $39.95. If I would have loved, or even liked the products, it would be a good price, however, the product is sub-par at best. I have light skin but decided to try the medium. Thank goodness I did, as the medium Bye Bye Foundation is light. I did not like the coverage or how it blended. The powder was ok, but if you want that type of loose powder, Bare Minerals is better and costs less. The mascara was horrible! I had to put 4 coats and it still didn't look like I had much mascara on. Any brand, any drug store, is better than this one.

I called customer service and asked why I was being charged 3 installments vs the 1 time charge of $39.95 and was told the kit I ordered and received was the full size at the higher price (and was on a subscription). I explained that I clicked a link for the intro kit. She said that it happens a lot and is confusing to most customers. I kind of feel like it was a bait and switch. When I said I did not like the products enough to spend the $129, she offered me 20% off to keep them. I declined, still don't want the products at 20% off. I was then informed I have to pay return shipping. Not real pleased with IT Cosmetics.

Bottom Line: No, I would not recommend this to a friend

I was definitely concerned that I was automatically set up with a credit card charge. After dealing with Carla, at your customer service 800 number, I was told that since I got the introductory offer I was automatically setup on a new plan. I explained that it was less than 30 days since I got the offer, and according to the website that I had 90 days to think about this. She stated that I was to be receiving a new full-size box and that there was nothing I could do about it. I stated that I wanted to cancel my service and again she gave me the runaround. Finally, I got her to cancel my subscription and send me a label to return the package. I felt that she was very disrespectful and could not answer why this policy online shows 90 days and why this was happening. Here is the fine print from the website. What am I not understanding?

"We want you to continue to enjoy the benefits of IT Cosmetics®. After you receive your introductory kit, we'll ship you a new, full size supply of (5 kit /7 kit/customized kit products) every 90 days at the low price of $39.95 a month plus s&h until you cancel. There is absolutely no obligation to continue receiving auto-delivery shipments, so you can cancel anytime by calling customer service: at (800) 465-7613. You can also customize your shipments easily (see below for details)"

I was contacted by It Cosmetics when I posted this to their Web page. I was told, "Hi Chris, thank you for reaching out to us! This offer you're referring to is not through IT directly but actually through our retail partners at TryITnow.com. We truly apologize for any negative experience you may have had and we will be happy to pass along your feedback to them so they can prevent something like this from happening in the future. If you have any further questions regarding pricing of the kit we suggest contacting their customer service again at 1-888-922-0487 or customerservice@guthy-renker.com. Once again, we are so sorry for any confusion."

Bottom Line: No, I would not recommend this to a friend

I LOVE the bye Bye Under Eye Concealer. That is about all I loved or would buy again. HATED the Bye bye Pore Powder it did not match the rest of the kit it was ORANGE colored and made me look like a Dorito.D Also my face felt tight and dry after putting it on. The Bye Bye Foundation was not 100% effective in covering up my cheek redness or dark spots. It also smelled like Noxima cleanser and I hate that smell. I could still very much see them. The lip moisture stick was drying to my skin also and had to reapply MANY times a day. The color wheel bronzer, blush, etc. does not blend well at all and takes a very long time to blend it in, otherwise, it looks like stripes on your face.

I can only say the under eye concealer is all I would purchase again, the rest I was not impressed with.

Bottom Line: No, I would not recommend this to a friend

Purchased this product via Trial Offer. Loved the product but do not like the way it is marketed. It is light and covers beautifully without fail. It does make your face look natural and flawless.

As an RN in a plastic surgery office, I have patients who have commented on my even skin tone. Suffering from Malaise (hyperpigmentation), this foundation covers completely without feeling heavy or drying.

However, the auto delivery system is quick to charge and when attempting to cancel, the operator told me discontinuation and refund would take 8-10 weeks to correct. Was continually charge 49.95 and took many phone calls and frustrating customer services to resolve.

Please consider purchasing at Sephora or Ulta on an as needed basis. Price is the same and you do not have more than you need.

Bottom Line: No, I would not recommend this to a friend

I haven't purchased the Bye Bye foundation yet, but I will be. I received the Bye Bye under eye cream/concealer and I have purchased other IT products directly from Ulta and I love IT!

My mission was to find a full coverage foundation with a higher than usual SPF (usually 15 or 20).

I have really sun-sensitive skin and am often in a rush in the mornings. The lovely sales rep directed me to IT. I tried putting it on with my fancy foundation brushes. But I actually like the way IT looks when just putting IT on with my fingers, like a moisturizer.

Currently, I have the CC cream. But at $35 per tube, the online product is a steal at $39.95 considering all the other goodies. I'm definitely going to be giving this a try. And I should mention that I have acne scars, freckles, rosacea, you name it. I can't say it enough: I love IT!

And I have actually braved the outdoors without my usual sunscreen and, no sunburn!

So, the SPF is doing something! But, I'll continue to use my usual SPF on a daily basis. I just won't freak out if I forget. You can get a "deluxe sample" of the CC cream at Ulta for $12. DEFINITELY worth the try.

I bought the Bye Bye pores powder, I love it! And the awesome gentleman at the checkout counter, I asked for a "good sample" to go with, and he gave me a sample of the Bye Bye dark circles under-eye cream. Again, I love it. It takes just a TINY TINY bit. I haven't even put a dent in the sample.

I can imagine the full tube will last quite a while. And the CC cream SMELLS AMAZING, like citrus! A really energizing scent to go along with the early sleepy mornings.

A+ all the way!

Bottom Line: Yes, I would recommend this to a friend

This product is amazing. I am 66 and have never worn much makeup because it's too thick. The Bye Bye products are fantastic. I will send you a before and after picture if you like. I'm sold.

Bottom Line: Yes, I would recommend this to a friend

I like the foundation concealer and brow pencil but they can keep everything else and I wish they could do just that but you have to get the entire kit. I like the way it looks on my skin but it does not change your skin over time. I have been using for 5 months and I would not be caught without it on. The powder looks so heavy and clogs your pores. But again the Bye Bye foundation concealer and brow pencil are a must have.

Bottom Line: Yes, I would recommend this to a friend