Kim
CaliforniaMember since December 2016

Reviews (1)


    • Dec 14, 2016
    • Verified Reviewer

    Bye Bye Foundation

    Not worth the money

    Overall Experience:

    I purchased what I thought was the 5-piece introductory kit for $39.95 (1 installment) and was sent a full size kit - for 3 installments of $39.95. If I would have loved, or even liked the products, it would be a good price, however, the product is sub-par at best. I have light skin but decided to try the medium. Thank goodness I did, as the medium Bye Bye Foundation is light. I did not like the coverage or how it blended. The powder was ok, but if you want that type of loose powder, Bare Minerals is better and costs less. The mascara was horrible! I had to put 4 coats and it still didn't look like I had much mascara on. Any brand, any drug store, is better than this one.

    I called customer service and asked why I was being charged 3 installments vs the 1 time charge of $39.95 and was told the kit I ordered and received was the full size at the higher price (and was on a subscription). I explained that I clicked a link for the intro kit. She said that it happens a lot and is confusing to most customers. I kind of feel like it was a bait and switch. When I said I did not like the products enough to spend the $129, she offered me 20% off to keep them. I declined, still don't want the products at 20% off. I was then informed I have to pay return shipping. Not real pleased with IT Cosmetics.

    Bottom Line: No, I would not recommend this to a friend

    147 people found it helpful

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