Christie Brinkley Authentic Skincare

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Christie Brinkley Authentic Skincare

Overall Rating

1.6

43 Customer Reviews

Summary

The Christie Brinkley Authentic Skincare product line promises to solve your skincare problems and keep you looking young.

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Customer Reviews

1.6 Stars out of 43 Reviews
5 Star:9% 4 Star:0% 3 Star:4% 2 Star:9% 1 Star:76%
14% Recommend This Company
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Posted on May 5, 2016

Scam

By Bev Zang, South Australia , Verified Reviewer

I bought the trial. I am 50 and have used all sorts of prouducts during my life. Christie Brinkley gave me a rash so bad I eventually needed antibiotics. I chucked out the free trial. Well now I have been billed $98, then $208 since cancelling. Then 4 weeks after getting my cancelation email I got another email saying, "congratulations your order has been shipped." I called and was told many times, "but mam you don't understand, it takes time, you are in a different time zone." Really? The confirmation email I got was from the US time zone 4 weeks ago. Shame on you Christie Brinkley. Take a hard look at your customer service. When it arrives it will be sent straight back, but I am certain you will still try to take my money for it. Then he said, "well she has other products." He is just lucky I can't crawl through the phone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 85 People Have Voted

Posted on Jan 11, 2016

Sneaky "trial"

By S , Roanoke, VA

I ordered the neck cream for just a few dollars, on my phone, where I HONESTLY did not realize it was a trial period. Then the big bill showed up on my credit card. I called to get it removed but I was apparently past the trial date, so I was talked to like I was worthless! I did not see on my phone's small screen that it was a trial period. STUPID ME. I am guessing this sneaky scam has helped pad Christie Brinkley's bank accounts. The product is nothing great that's for sure. I hope she's happy knowing what a scam she has going.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 83 People Have Voted

Posted on Jun 26, 2016

Return product

By Marie, Sydney, Australia, Verified Reviewer

I received my sample, read the fine print before using it and discovered that I was going to be billed for the sample plus the night cream that was already sent. I rang the phone number and was told if I sent it back unused, and the night cream that was on its way, I would not be charged. But after reading the reviews I canceled my credit card just to make sure I will no longer be charged for any of the products as they don't have my credit card details anymore.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 82 People Have Voted

Posted on Apr 19, 2016

Scam

By Theresa , Alabama , Verified Reviewer

They bill you full price before the trial is even close to ending and you have to fight with your card companies to get it back. The products don't even work, and when you try and cancel, they refuse and keep billing your card.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 79 People Have Voted

Posted on Apr 15, 2017

Free Trial 360 Recapture cream

By Sharron Edmonds, New Zealand, Verified Reviewer

For starters, this is NOT a free trial. 30 days to trial some cream. I don't think so. I had used about ¼ the first jar if that and decided I did not want this cream. Rang the 0800 number and canceled the order and was told by the customer service person I needed to return the jars of cream to stop being charged for them.

What are they going to do with a used bottle of cream? The mind boggles really. Maybe they get all the half full bottles and fill them up then ship out to some other poor unsuspecting customer. And to top this off she kept trying to sell me other creams and even offered to take 50% off the price - or maybe I knew someone who would like this product?? Something smells decidedly fishy here.

The free sample came with two jars in the pack - I ordered 1 FREE jar of cream. I did not ask for two and you expect me to pay to send it back? $208.17 for a free sample is not what I would call free at all. This is a well thought out scam to make big bucks out of people.

Come on Christie Brinkley, if indeed you do endorse this as your product at least have the decency to make a free sample exactly that - free!

Bottom Line: No, I would not recommend this to a friend

Company Response from Christie Brinkley Skincare, LLC.

Nov 29, 2017

Hi Sharron,

My name is Sarah, I am the Customer Relations Liaison for Christie Brinkley Authentic Skincare. It is our goal for you to have a rewarding and positive experience with our products and our service. Thank you for reaching out to our customer service and allowing us to resolve your frustrations. Please do not hesitate to send an email to customersupport@christiebrinkleyauthenticskincare.com with your contact information if you have any other questions or concerns. Thank you again.

Helpful Review? 78 People Have Voted

Posted on Feb 9, 2016

Rash

By Odelia , TX

I was disappointed when I got a rash. Returned product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 76 People Have Voted

Posted on Jun 19, 2016

Fraud

By Amanda, Idaho, Verified Reviewer

Someone purchased this product from my account without authorization and when my bank called the company and disputed the charges, this company still will not refund. This is horrible. I am a single mom and did NOT PURCHASE your product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 76 People Have Voted

Posted on Jul 30, 2016

Misleading

By Mona, Bellingham, WA, Verified Reviewer

Would not purchase this product again. The Ad said free samples yet $166.00 was taken out of my account. This product did nothing for me. I'm very unhappy. it's very misleading.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 75 People Have Voted

Posted on Jul 8, 2016

Rip off

By Mandy, New Zealand, Verified Reviewer

I ordered the free trial, only to discover they sent you the first month's day and night cream with it that you will be charged for. It is also very expensive. I rang the NZ number and with a very bad phone connection argued profusely with the guy, telling him that it was never noted that you had to pay, or at your expense had to return the product, that they sent you without you asking them to. He said he would drop the price and I said NO, you will cancel it all. After another price drop which I didn't accept, he said ok we will cancel, so fingers crossed. The so called wrinkle reducer was rubbish and all it did was dry on my "old hairy skin "and look like I had a skin disease. Not one wrinkle was reduced in appearance. I feel it is rubbish.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 72 People Have Voted

Posted on Sep 2, 2016

Christie Brinkley Trial

By Janelle, Gold Coast, Australia, Verified Reviewer

I first received my trial pack with 2 jars of Recapture 360 Day cream and one of Close Up Wrinkle Reducer. I was expecting 1 jar of Day and one of Night cream as advertised, but started using the product anyway.

Immediately my face, neck became red. I understand that some active ingredients can cause this, so I continued to use for another day.

Day 2: The redness was much worse and large welts appeared. The itching was terrible. I ceased using the product, immediately, tried to wash and remove it from my skin, but the damage was done.

3 days later my skin is still recovering. It's still red, lumpy and itchy. A very bad reaction to whatever chemicals are in the product.

I was well within the return period, so phoned to ask how to initiate the process.

Apparently the product must be returned in its original packaging, at my cost. I thought “OK fair enough” until I was told that another package was on its way with 2 Night Creams. I said I didn't want it. They claimed they couldn't stop the shipment.

The thing that REALLY pissed me off was that they refused to allow me to send all this rubbish back together. I must send return the packages SEPARATELY and pay 2 separate postage fees.

Rubbish Product, Bad Customer Service, Terrible Experience. Obviously Ms. Brinkley no longer cares what she puts her name to. What a shame to ruin a lifetime reputation and end it in a scam.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 66 People Have Voted

Posted on May 31, 2017

Total rip off. Don't fall for it!

By Kelly Knowles, New Zealand, Verified Reviewer

This is NOT a free trial. I signed up and received two jars when I only wanted one. I was billed for both jars, and when I tried to opt out, my Visa was charged the full amount, which was over $200.

The product doesn't work.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 65 People Have Voted
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