Christie Brinkley Authentic Skincare

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Christie Brinkley Authentic Skincare

Overall Rating

1.6

43 Customer Reviews

Summary

The Christie Brinkley Authentic Skincare product line promises to solve your skincare problems and keep you looking young.

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Customer Reviews

1.6 Stars out of 43 Reviews
5 Star:9% 4 Star:0% 3 Star:4% 2 Star:9% 1 Star:76%
14% Recommend This Company
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Posted on Nov 6, 2015

Christie Brinkley Authentic Skincare Uplift + IR Defense

By Barbara Malone , Hampton, VA, Verified Reviewer

I am just receiving this product in the mail today and I already have concerns. Upon opening the first jar, I noticed a big airspace in the product. So, I opened the second jar. Same result.

I called the company to complain. The representative informed me that it was 1.7 ounces of product. I'm thinking that's strange because whenever I open a 1.7 ounce jar of my Oil of Olay Moisturizer, it's always full to the brim. I guess Oil of Olay must be a very generous company.

I also discovered that the free trial is not free. After using the two jars of product, I will be billed $79.95 per jar. Doesn't seem like a free trial to me. This skincare company seems a little deceptive in a couple of ways. I'm returning the product unused. I don't like deception.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 62 People Have Voted

Posted on Nov 24, 2016

I was very Disappointed

By Brenda Barnes, Verified Reviewer

I have tried this for 3 months and my skin is still the same at it was before I tried it. I was looking for something for my wrinkles and dark spots on my face and this does not work for me. I canceled my subscription and they sent me Hydroxatone Beauty Dollars coupon and I have tried that previously and that didn't work for me either. So I am still searching for the right one.

I'm very disappointed!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 59 People Have Voted

Posted on Nov 22, 2015

Does not work

By M.S. ,

It does not work at all. Please do not buy it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 58 People Have Voted

Posted on Dec 16, 2015

Not worth the price

By Cheryl Sanders, Guntersville, Alabama, Verified Reviewer

I made my trial order and received 2 containers of day and night cream 360 and both were to have a free gift which took longer to receive than the company said it would take. I had the eye cream for day time (they offer no night time eye cream). At first it appeared the creams were going to work by seeing smaller pores which eventually caused a very large break out. So to repair my skin break out ended up costing me $40. I have been using this cream, both are thick and does make the skin softer but I'm going on a month and it has not begun to remove facial lines nor wrinkles at all. I am returning the product. The worth of 1 ounce of cream is maybe 15 to 20 dollars. This product is not pure vegan. Do your research before purchasing something like this.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 58 People Have Voted

Posted on Oct 18, 2016

Stealing From Hard Working People

By Lisa, Michigan, Verified Reviewer

I had the same experience as everyone else on here. I threatened to call the Better Business Bureau and hung up. One minute later they called me back offering 100% refund. I got my money back, now I'm working on reporting them to the BBB.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 53 People Have Voted

Posted on Sep 24, 2016

Beware of an allergic reaction

By Mt, Minnesota, Verified Reviewer

After using this twice, I have tremendous redness, itching and dry patches on my face; feels and looks like a bad sunburn. I can only imagine what damage it has done to my skin. Will see a Dr. for advice. I definitely should have checked out reviews and chemicals in the product before purchasing. I would never recommend this ; be very cautious!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 47 People Have Voted

Posted on Nov 6, 2016

Just Be Careful

By Bethany, New South Wales, Verified Reviewer

I have tried the "365" product and heeded the caution in the directions to not get it in my eyes. I did apply a thin film across my forehead. Within about 15 minutes it must have traveled down my skin close to my eyes. My eyes were running and burning for two days and nights despite washing my face and flushing my eyes with first cool water and when no help, Visine. I couldn't keep my eyes open long enough to see so I went to bed. The product gave me a nasty metallic taste in my mouth that didn't go away for several hours even with sucking peppermints.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 47 People Have Voted

Posted on Sep 28, 2017

It's a rort, I feel

By Ameeta, Sydney, Australia, Verified Reviewer

Rather than worrying about trying the actual product, I am disgusted by their underhanded selling style. I got an email offer that says I can try for free the Christie Brinkley Skin Care by paying only the $1.99 delivery fee. I signed up.

1) Misleading info - apparently it was USD, which is not that much more, but they omitted to mention it.

2) Apparently, the fine print says that I have signed up for an auto delivery every two months for $69.95 (presumably USD also), which I stumbled upon only when they made a follow-up call and I asked a few questions.

3) I called when I received the product, which jogged my memory to cancel the auto delivery and was told I have to pay for the supposedly free product or return it at my own cost!

I canceled and am going to return the product just on principle.

On top of that, when you call, the poor call operators (from the Philippines) try to sell you more of the night cream and speak at a hundred miles an hour over you! They are obviously being pressured to sell by scaring you into having to pay for the product or return it! What a terrible operation.

I would have thought that Christie Brinkley would not have to resort to such low selling tactics! I am disgusted, to say the least, and will never buy her products just on principle!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 46 People Have Voted

Posted on Oct 3, 2016

Be Careful What You're Doing & Read All Material They Send You - Credit Card Renewal Process

By Helen, Melbourne, Australia, Verified Reviewer

Be very aware when you buy this product, you are drawn into a renewal process. The creams come thick and fast, faster than you use them. To stop these, you can go online but apparently, you really need to call - search for a local number, there is one. For those that throw out the initial paperwork thinking you have bought the product once, this is the first mistake. Whilst the intention of this brand is 'convenience' it's the US approach to making money, and I'm not sure Aussies are used to this way of working. As for the cream itself. I liked the cream, but I also like other creams. My skin looks good but is it the cream, or my diet, sleep, my Lancome serum I've switched to, my SKII face cleanser and toner, who can know, BUT my skin looks good, so fairs fair. Just be clear on what you're doing so that the experience is a good one.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 45 People Have Voted

Posted on Aug 13, 2017

Cancelling auto ship for Christie Brinkley products

By Paula Spurrier, Sparks, NV, Verified Reviewer

I received my Activation Kit for $49.95 and went to cancel the auto ship only to learn I still owe $100.00 on the kit! The ad and the infomercial say nothing about that. So instead of returning it, I was offered to pay another $49.95 in order to keep it. I paid the ransom just to be free of it. What a scam! Cindy Crawford's skin care does not do such a thing.

Bottom Line: No, I would not recommend this to a friend

Company Response from Christie Brinkley Skincare, LLC.

Nov 16, 2017

Hi Paula, my name is Sarah, I am a Customer Relations Liaison with Christie Brinkley Authentic Skincare. I am sorry to hear about your experience with our service. It is our goal for you to have a rewarding experience with both our products and our services. Please send us an email with your contact information as I would love the opportunity to discuss your experience, and work with you to find an acceptable solution. Thank you.

Helpful Review? 42 People Have Voted

Posted on Oct 13, 2017

Tried with great difficulty to cancel order!

By Elayne Sanders, Tauranga, New Zealand, Verified Reviewer

Two days ago I put an order in for the "360-day and 360-night" creams. I have just checked out her site after receiving confirmation of order.

I found this review site and was horrified by all the stories of contact with the firm, also remembered I'd previously tried to return a product (with difficulty), so I rang our New Zealand 0800 number just now.

It took 15 minutes to get the return address and numbers required to be put on the package, plusit had already been shipped! Within 24 hours?

Like others had found, I was "talked over" non-stop at top of her voice. She insisted I must have someone else who would like my order, or their own order. Why was I returning it? Fair enough, but I explained I'd had a very bad reaction with a previous product and my Specialist Dermatologist had said DO NOT use since she had had others in trouble also. I was continually asked the same questions over and over! I ended up literally yelling back (swore as well!), demanding an email to confirm cancellation, still getting an ear-bashing. I couldn't hang up until I had return details.

When I had those written down and slammed the phone down, guess what? My mobile phone rang and I was being asked to do a survey on my experience! A row of one-star ratings, being the worst I could give! Buyer beware.

Bottom Line: No, I would not recommend this to a friend

Company Response from Christie Brinkley Skincare, LLC.

Nov 16, 2017

Hi Elayne,

My name is Sarah, I am a Customer Relations Liaison with Christie Brinkley Authentic Skincare. We are so sorry to hear about your experience, as our goals are for you to have a rewarding and positive experience with both our products and our service. I would love the opportunity work with you to find a suitable resolution as you cannot use the products. Please send an email with your contact information to customersupport@christiebrinkleyauthenticskincare.com, I look forward to speaking with you. Thank you.

Helpful Review? 35 People Have Voted
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