Clean Zone CPAP Cleaner

I have to clean everything with soap and water after using. There is a nauseating smell, I’ve never smelled anything like it before, but it can make a person throw up.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Customers complain of smell, the smell is the ozone at work. I put my hose tank and facemask in the ziplock bag and turn the unit on in the morning. When I get home from work I do a quick rinse to get the face oils out of the mask and hose and then let everything air out overnight.

I have two hoses, tanks, and mask so use them every other day. The 24 hours of air out is key to the smell complaint.

I get about six cleanings per battery charge. I have had the unit for six months plus and have no issues.

Try a different charging cable that works with another device you own if the unit will not charge for you.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Saw that they charged my elderly father-in-law's card and he never was sent the cleaner. I called and talked to Sam and she said oh we will send you one right out four months later. Shame on you!

Bottom Line: No, I would not recommend this to a friend

The machine stopped after the 90 days and when I called the customer service number I was told that it was passed their return date and too bad for me. I even tried to mail it back and they returned it to me.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

I ordered my first Clean Zone in 2021 and by 11/22 the port had broken. I phoned them at 1-800-340-3418 and they said if I buy a warranty for $14.99 they will ship me another one, which they did. Now less than a year later this one has the same issue but when I called they informed me I would pay the same $14.99 and I would also have to pay $49.99. This product obviously has a defect or they do this so it does break and you have to buy another one. Either way, I would not recommend this product.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Don't listen to all of these naysayers. This is a great disinfecting system. My water chamber, mask, and hose all fit in the back with room to spare. I do not recommend putting the actual machine in. I have a ResMed AirSense 10 AutoSet and there is a video on YouTube to show you how to clean the unit itself. I bought my Clean Zone system at Walmart and it is one of the best purchases, same outcome as those high-priced systems that make you think that they are better in quality. The only issue that I have with this is that the unit takes FOREVER to charge. Other than that, put your pieces parts in the included plastic bag along with the unit and in 90 minutes you are good to go. I set my calendar to remind me to sanitize every Saturday morning.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I placed an order for a cleaner bag in December. Received an email with a delay notification. Then the order was canceled by CZ. Called and received no explanation for the cancellation. So, I reordered. Never received the order. Then received another cancellation email. After several attempts to reach a customer service telephone number, I spoke with a representative who said they no longer ship this bag to customers. The product works well, but I don’t recommend Clean Zone based on the lack of customer support.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Machine works fine when charged, cleans as expected. Good price, BUT the charging port is horrible! Had to buy a new one. Such a waste over a small issue.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

I purchased the device after seeing an ad on TV. Once I started using it was very good. After a short time had an issue with the device and dealing with the company was excellent. They replaced equipment without issue. Nice to deal with a company that values its customers and makes a product that is valuable. Should have purchased sooner.

Bottom Line: Yes, I would recommend this to a friend

Easy to use, I have used it every other day for about 12 months. My only complaint is that my masks turned yellow and got sort of stiff. I found that rinsing it in hot water for about a minute softens it back up and gets rid of most of the yellow, also gets rid of ozone smell. I let everything else air out for about an hour before using. No experience with customer service.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I would expect a $100 item would last more than 10 CHARGES. The battery will not charge. The battery on/off light is green but beeps and stops working within 4 minutes useless. Can you send me another battery? You should have an attachment ability so I could send you a photo of this.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend