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Clear TV Reviews

Clear TV

Overall Rating

1.9

674 Customer Reviews

Summary

Clear TV is an antenna that promises to provide you with local, crystal clear HD broadcast channels, letting you watch TV shows, movies, news, and sports.

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About Clear TV

Sold by Tristar Products, Clear TV is a digital HD indoor Antenna that can help you watch live high-definition broadcast television without an expensive cable bill.

Clear TV might be past its prime, but it’s still a big seller.

Maybe you’re thinking about buying Clear TV Antenna, canceling your cable subscription (known as cutting the cord), and saving a ton of money. Maybe you bought one of these digital antennas in the past and want to know if any improvements have been made. Or, maybe you’re just confused and need some advice.

In any instance, you’ve come to the right place! Here, we’ll explain how Clear TV works, how it might help you save money, other options for cutting the cord, how you can get the most content for your money, and more.

Let’s begin by understanding the basic concept of how the Clear TV Antenna works.

How Does Clear TV Antenna Work and Where Are the Rabbit Ears?

Remember those clunky rabbit ears you had a long time ago? The ones that sat on top of your TV and were several feet long?

Well, Clear TV Antenna is essentially just a modern version of these, with one major difference: instead of picking up analog signals and displaying them on your TV, Clear TV captures digital signals floating around in the air.

What’s the difference? Without getting too technical, from a user experience perspective, it's all about picture quality.

Imagine there’s a jigsaw puzzle sitting on your desk. In order to send it to your friend across town, you have to break it smaller pieces, so they can easily fit into an envelope. Then, once your friend receives the puzzle, they’ll put it back together and see the picture it contains.

This is similar to how video is sent from a broadcast tower to your TV. It’s first broken down into smaller pieces and transmitted through the air, and pieced back together by an antenna or your cable box, forming a picture on your screen.

When analog signals are broadcast through the air, pieces of information easily get lost. On the other hand, digital signals are much more “stable.”

So by the time everything reaches your TV, digital signals still contain much of what was originally broadcast, resulting in a crisper, clearer picture than analog.

You probably noticed that the Clear TV website used the word “broadcast” a lot. And we’ve used it here even more. But why?

What Channels and Content Does Clear TV Antenna Provide?

The Digital Transition and Public Safety Act of 2005 required that all broadcasters switch from analog to digital signals as of February 17, 2009. Why is this important?

This meant that if most of your favorite programming was on broadcast TV, such as NBC, CBS, FOX, PBS, and others, you would need to purchase a new digital antenna like Clear TV to continue watching television.

Pro tip: If you purchased your TV prior to 2007, you might also require a digital converter box.

However, premium content (e.g. HBO, TNT, Disney Channel, Lifetime, etc.) is not broadcast over the air, so it’s still a subscription-only service. What’s this mean for you?

The Clear TV Antenna gives you access to over-the-air channels like CBS, FOX, NBC, ABC, CW, etc., and nothing extra. Do you enjoy shows like Law & Order, The Tonight Show, America’s Got Talent, and the Good Wife? Since these are aired on major networks, Clear TV can help.

But if you also like to watch cable-only channels like HBO, Nickelodeon, Lifetime, etc., Clear TV will not provide access. For this, you’ll need a cable subscription through companies like Uverse, Charter, Comcast, COX, etc.

In short? Clear TV can help you save thousands by cutting your cable bill, but you’ll also lose access to much of your favorite content (which might not be too bad if you didn’t watch most of your channels anyway).

Keep an Eye on Your Tower Distance and Signal Strength

Up to now, we’ve learned that Clear TV Antenna basically works like any other antenna. It picks up broadcasts sent from local towers, puts them together, and displays them on your TV. And because these digital signals don’t lose information, you’ll get much better picture quality.

Digital signals aren’t perfect though. In an ideal scenario, digital signals can reach 150+ miles, but you have to have a perfect line of sight. In normal terms? Your digital signal can be scrambled if you’re on the other side of a hill, ridge, or even a tall building.

This is why tower location is so important. Your chance of getting good reception with Clear TV depends on 1) how close you are to the nearest tower, and 2) if you’re directly in the path of its signal.

To find out how close you are to a TV broadcast tower, we’d recommend visiting AntennaPoint.com or the FCC Reception Map.

Here’s the catch though: Many Clear TV customers complained that—even though they were within the range of a transmission tower—they still couldn’t get good reception.

What Is the Real Cost of Clear TV Antenna?

If bought directly from the company, the Clear TV Antenna will cost $19.95 plus $7.99 S&H (you can order another antenna for an additional $7.99 S&H), plug it into your TV, and you’re good to go.

However, Clear TV is available through numerous retailers, including Walmart, Walgreens, Target, and more, for as little as $15 plus tax. This means you’d pay about $33 for two antennas, after tax (we calculated tax at a 10% rate).

Sure, this is only a difference of about $2 when compared to purchasing it directly through the manufacturer. But you’ll be able to take your antenna home immediately, it could make the return process easier if you’re not satisfied, and you’d be saving about $16 in non-refundable S&H fees!

Thinking about paying an extra $14.99 for Clear TV’s amplifier? If so, remember that amplified antennas are generally only useful if you live 50+ miles from a tower. They also won’t necessarily help you tune into channels any better, so if you’re barely getting a signal, an amplifier may or may not help.

What Is the Cheapest Way of the Getting the Most Content with Clear TV?

Taking all of your expenses together (we’ll come back around to this in the final section), this means you’d have a one-time cost of $15 for Clear TV, an $8 monthly fee for a Netflix subscription, and an $8 monthly fee for a monthly Hulu membership (or $12 monthly for a commercial-free experience), and perhaps another $10 monthly fee if you wanted HBO and its premium content through their own app.

Alright, if you wanted to go even fancier, you can always add on another monthly $20 charge for Sling TV that will bring you premium cable network channels such as Food Network, Travel Channel, AMC, ESPN, etc.

In total, this means you could cancel your cable subscription and still get most of your favorite content for as little as $46-$50 per month plus a one-time cost for $15 for the Clear TV antenna!

At first glance, this might seem too good to be true. Does Clear TV really provide access to free TV for this low price? In most instances, yes (more about this shortly). Is it right for you, though? This requires some explanation.

Analysis of Customer Reviews of the Clear TV Antenna

We can talk about the technology behind Clear TV all day, but what ultimately matters is how the antenna performs in real life.

Since writing our original Clear TV review, a whopping 575 HighYa readers have chimed in about their experiences. Overall? Clear TV had an average rating of 1.9 stars.

Common complaints revolved around:

  • Failure to work as advertised. Primarily poor signal strength, as well as very few channels; often only 1-2.
  • Low quality.
  • Poor customer service experiences. This included the high, non-refundable S&H charges (keep this in mind if you’re thinking about the BOGO offer!) and difficulty obtaining refunds.

For these reasons, a lot of people call Clear TV a “scam.” Often times, this has less to do with the antenna than it does with peoples’ expectations, since they often believe that Clear TV will allow them to cancel their cable subscription, but still keep access to all their favorite cable-only programming.

And when they call the company to complain, many are met with poor customer service, which adds more fuel to the fire and makes them feel “scammed” even more.

A Note About Installing Your Clear TV

While a relatively small number of Clear TV customers complained about the installation process, how you choose to install your antenna can make a big difference in the reception you get.

For this reason alone, you’ll likely want to install your Clear TV near a window or outward-facing a wall, lay the antenna flat (horizontally), angle your antenna in the direction of the broadcast tower, use a better cable, and more.

What can you ultimately expect with Clear TV? Let’s wrap everything up.

The Bottom Line

Since launching in mid-2013, not much has changed about Clear TV Antenna, including its relatively low online customer reputation. It has largely been a success for the company, so they’ve also released several spin-off products.

But there have been some minor (and important) changes:

  • Tristar Products (the company behind Clear TV) has added an FAQ to the website
  • A longer 60-day refund policy is available, and perhaps most importantly,
  • Clear TV is available at hundreds of third-party retailers.

In a nutshell? Clear TV may not necessarily be a bad option since it looks sleek and works basically like any other antenna.

But given the product’s reputation for shaky performance, we’d recommend shopping for the antenna at a local retailer, such as Walmart, Walgreens, Target, etc. Beforehand, you’ll definitely want to learn more about other popular digital antennas, including the Mohu Leaf.

Pro tip: For help choosing the right HD antenna for you, be sure to read this Digital Trends article. And to see how Clear TV stacks up against digital antennas from other manufacturers, Toms Guide provides an in-depth look.

If you’re not satisfied, this means you can easily return it, without worrying about losing money in excessive S&H charges or dealing with any customer service headaches.

Customer Reviews

1.9 Stars out of 674 Reviews
5 Star:14% 4 Star:6% 3 Star:3% 2 Star:3% 1 Star:71%
24% Recommend This Product
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Posted on Jun 2, 2023

HD Free Clear TV Antennas

By Jyng M., Georgia, Verified Reviewer

HD Clear TV...had it for 8 years now and love it. Cancelled all paid subscriptions and never went back to paid TV. Never! What I found works better for me is the square antenna that hangs in the window works best for us because I assume we have a metal roof. But I get 28 to 32 channels and I can't even watch that much TV anyway. Anyone that can watch more than this is a couch potato anyway.

Love my antenna! Comcast and others that charge for TV are also big political donators that's why we could never get support with problems in our state with these cable companies. They are the most difficult people to deal with. I will never return to cable-paid services. Never again.

For those complaining about bad weather intercepting their services, that happened with Comcast and others all the time. That is normal for bad weather to interfere. Heck, even bad weather interferes with AT&T Internet and cell services as well. I believe that is inevitable. But this antenna is great and will never return to paid subscriptions. I have convinced my coworkers to at least try this for their bedrooms first (that they are paying a cable minimum fees for) to see how they like it. Well, they did and ended up canceling their paid subscriptions as well. I am sure the big monopolies Comcast, Dish, etc. will eventually try to stop this from happening...

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Free service with HD

Many channels available

Easy to install, no additional parts to purchase

Did I say no service subscription fees?

Product should note that a metal roof may cause interference, square antenna that hangs in window works best with metal roof

Helpful Review? 3 People Have Voted

Posted on Feb 26, 2023

Does not work, no response from email contact provided

By Sallie A., Napa, CA, Verified Reviewer

Does not work. Instructions that come with it say you have to be within 35 miles of the TV broadcasting stations.

Have been trying to email to request a refund and NO RESPONSE. Feeling scame-like!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Doesn't work

No response to email provided

Helpful Review? 3 People Have Voted

Posted on Oct 19, 2022

Rats, thieves.

By Frank P. , Atlanta, GA

Clear TV, since I put my card to make a purchase, the only one I have made online, the thieves began to charge for purchases that I had not made. I had to call my bank and explain the abuse that Clear TV commits. I do not recommend anyone to use their debit or credit card, they are full-time thief rats.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Doesn't work the way they say. Fraud.

Helpful Review? 3 People Have Voted

Posted on Sep 20, 2022

Scam

By Linda Q. , Venice, FL

I ordered the antenna and have yet to receive it. Oh, but they got their money. Scam alert. This is very disturbing...you advertise something and never get it.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Never got it

Helpful Review? 4 People Have Voted

Posted on Aug 11, 2022

Outside 35-mile radius

By Connie D. , Vassar, MI

I don't know if it works or not. We are outside the 35-mile radius. Didn't work for us. Guess I missed that part. It did arrive quickly, but felt misled in that I had purchased an upgrade, but when it arrived, the upgrade was not apparent. Wish it had worked. I would guess it is worth a try if you are close to your broadcasting station.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Arrived quickly

Did not understand that it is limited to 35-mile radius from broadcasting antenna

Helpful Review? 4 People Have Voted

Posted on Jul 28, 2022

Clear TV price gouges!

By Alvin H., Houston, TX, Verified Reviewer

I was sucked into buying the Clear TV Antenna special where you get 2 antennas for some 60 bucks. It is no different than the $9.00 antenna I got from the Dollar Store a couple of years ago. I feel I was price gouged!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on May 17, 2022

Nothing different or special

By Lynda J., Sunset, TX, Verified Reviewer

We purchased ours because we live outside the city limits and thought this would be a better option. It's just any other old antenna. If they all work where you live — awesome. Otherwise, it's just nothing special.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Apr 7, 2021

Don't buy

By Sharolyn P., Pasadena, MD, Verified Reviewer

After seeing the commercial on TV thought I would get some. But I knew not to order online with the BOGO. Walmart, Rite Aid, etc. have As See On TV products, so Firestick and Chromecasts are what I used. I have an antenna now that works good. Was going to put on the other TVs. NOT, not worth the containers it comes in for $9.99 (2). Only had one day.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Small and compact

Price

Don't pick up all the major channels like NBC, CBS, MeTV

Don't work like the commercial

Helpful Review? 20 People Have Voted

Posted on Jan 28, 2021

Scam

By Vada S., Elyria, OH, Verified Reviewer

Read the fine print before you buy. I got 21 channels, not what was advertised. I had paid $19.99 for one, the other was free, paying $7.99 shipping on each. Would cost more to return. They offered me $7.50 back and to keep them. I am so mad that I wasted my time and money on this.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Oct 31, 2020

Great antenna

By Becky H., Houston, TX, Verified Reviewer

I just bought a Clear TV antenna and my TV is next to an inner wall and it works great. I get more channels with it than I did with a bigger antenna in the window. I would definitely recommend it or at least try it.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

It's compact

It picks up more channels than a larger one

It doesn't have to be in a window

No “cons” were specified in this review

Helpful Review? 12 People Have Voted

Posted on Oct 21, 2020

Worst product ever

By Rhonda D., Rougemont, NC, Verified Reviewer

Buyer beware! This does not work. They will offer you a replacement of the same item but their customer service is terrible!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

No service

Poor customer service

No communication

Helpful Review? 17 People Have Voted
Showing 1-11 of 674

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