Copper Chef Cookware Reviews

Ordered my pot back in May 2016. It's July 1st and I still haven't received my pot. However they still charged my card. Called costumer service and they gave me the run around then told me the UPS guy couldn't find the address. But no one ever called me to let me know anything. So I asked to speak to a supervisor but the rep hung up the line, which was very rude.

Bottom Line: No, I would not recommend this to a friend

I bought 3 of these pans a couple of months ago, 1 for me and the others as Christmas presents. Tried mine out for the first time a couple of weeks ago. Made popcorn, but after making it I noticed copper colored powder on my stove (I have a glass top). Apparently, when I shook the pan it rubbed against the stove and the coating started coming off! Now I'm afraid if it comes off that easily on the outside will it come off on my food on the inside.

From reading the other reviews looks like it's not worth contacting Customer Service or sending them back. Should have checked the reviews before buying. Shame on me!

Bottom Line: No, I would not recommend this to a friend

The product was not non stick. I requested a refund within the 60 day period, and received no response. Made second attempt one week later - no response. I called customer service, who refused a refund. I have documentation of requests for return and refund, but they would not allow me to provide this and would not let me speak to a supervisor to discuss a reasonable solution to my dispute.

Bottom Line: No, I would not recommend this to a friend

I called hotline before I made the order from buycopperchef.ca, they confirmed it's a Canadian website and if your address is in Canada the price shows in Canadian dollar. But after I placed the order, it showed me in US dollars.

I called customer service, they said to deal with this after I received the item. After I got it I called back, they told me to send the item back and pay for shipping.

Why do you create ".ca" website and don't say it's in US dollars?

Bottom Line: No, I would not recommend this to a friend

This is the biggest rip that I've ever experienced via online shopping.

Bottom Line: No, I would not recommend this to a friend

Eggs stick to the pan, had to use rubber spatula to try to get them out of the pan, yokes broke in process. I tried cooking salmon, squash, zucchini, bratwurst, sausage - everything I tried cooking stuck to the pan. I had wished that it was like on TV, where everything slid around without prodding but unfortunately that wasn't the case. Very disappointed in this product. I am returning it for a refund and hoping that their handling and postage isn't as mush as the pan.

Bottom Line: No, I would not recommend this to a friend

I have had these for about two months and I am so disappointed. Everything sticks! No egg sliding out of my pan either.

Bottom Line: No, I would not recommend this to a friend

I sent everything back and submitted MY drawings, protected by copy rights, and showing everything needed for fixing their problem. High center makes everything slid to the four sides and corners, which do not heat with the same heat as the center. The outfit has not contacted me to make a fix-it deal that would make the product great and do what the TV howling claims. Until then, save your money! Both of these, large and small, are not as seen on TV when it comes to performance. I got a small one direct from Copper Chef and the large one from HSN. No more!

Bottom Line: No, I would not recommend this to a friend

I placed an order online on July 7, 2016. I have yet to receive my shipment. I'm beginning to wonder if I have been ripped off. I have my confirmation # and order #. What's going on? I have never used this product and was looking forward to trying it.

Bottom Line: No, I would not recommend this to a friend

I have been using the frying pan for about 2 months at various heat temperatures and so far everything sticks.

The end results looks like it has already been ate.

Bottom Line: No, I would not recommend this to a friend

Even eggs get stock to this pan. I don't like it. I called customer service and they said there's nothing they can do.

Bottom Line: No, I would not recommend this to a friend