About Copper Chef

By HighYa Research Team
Updated on: Apr 29, 2016

Endorsed by Eric Theiss, Copper Chef is a 6-in-1 non-stick, no cleanup pan that works as a roasting pan, rice cooker, steamer, stock pot, wok, and baking dish.

And with its extra deep sides, Cerami-Tech technology, and copper infused coating that’s heat resistant up to 850 degrees, you’ll be able to take your Copper Chef from stove top, to oven, to table in a breeze. Which is why the company calls it “your all around square pan.”

On top of this, the high-quality pan features induction plate channels that heat up quickly and reduce hot spots, and also allow it to work on all stovetops, whether electric, gas, ceramic, or induction.

Moving Copper Chef around will be easy too, thanks to its riveted handles and helper handle, and you won’t have to worry about your family’s health since the non-stick coating is PTFE and PFOA free and won’t chip, peel, or flake into your food.

Then, once you’re finished using the pan, it’s dishwasher safe so cleanup is a snap.

This is one featured filled pan but will it really help you cook easier and healthier, or is it just priced as high as a meal cooked by a 5-star chef?

There are a lot of points to address about this pan, so let’s start by looking at copper as a cooking material.

Is Copper a Good Cooking Material? What Are Some Pros & Cons?

Arguably the biggest benefit of copper cookware is that it comes with “excellent thermal conductivity.” If you’re not a chef, this just means that copper pans tend to heat evenly, without hot spots, and the level of heat changes almost instantly along with your burner.

Plus, there’s no denying that copper cookware looks great.

But copper cookware isn’t perfect. It is a highly reactive material (which is why it’s so great at conducting heat), especially for “alkaline or acidic foods, which can take on a metallic taste after being cooked.” In other words, you’ll be ingesting copper.

Copper pots and pans are also some of the most expensive cookware you can purchase. They’re labor-intensive, and will eventually corrode if they’re not thoroughly cleaned and dried after each use (although Copper Chef’s non-stick coating might alleviate some of this, which we’ll come back to next).

Finally, remember that all copper cookware is either lined with tin or stainless steel, the latter being the preferred material due to its longevity. Unfortunately, we’re not told which material Copper Chef contains.

See Also: Comparing Cookware: Stainless Steel vs. Copper

Now that you know more about the pros and cons of copper cookware, let’s take a closer look at the cookware’s non-stick coating.

What is Cerami-Tech Non-Stick Technology?

Non-stick cookware has been around for years (pretty much due to the invention of Teflon), although recently, manufacturers have stopped including this specific chemical since it contains Polytetrafluoroethylene (PTFE).

The problem is that, once heated to around 260 degrees, PTFE begins deteriorating and completely decomposes at temperatures above 350 degrees. Once it’s airborne and inhaled, it can cause flu-like symptoms.

Similarly, perfluorooctanoic acid (PFOA) is another non-stick coating that is no longer used for the most part, since ingestion can damage hormone levels and liver function, attack the immune system, and can even lead to cancer.

Here’s the catch: While it’s positive that Copper Chef’s non-stick coating doesn’t contain these chemicals, there’s essentially nothing online about Cerami-Tech, other than this brochure for a “high performance solvent free coating designed for use as a resurfacing and lining system to improve the efficiency in fluid flow environments”—which we don’t think has any relation to what’s contained in Copper Chef. So ultimately, we know very little about the coating.

The New Copper Chef XL Pan

The company tells us the new Copper Chef XL Pan delivers many of the same features as the original, including a PTFE and PFOA-free Cerami-Tech coating, heat resistance up to 850°, 5-layer construction, and heavy-duty design.

According to the company, the XL version also features a stainless steel induction plate that works in the oven and all stovetops, including electric, gas, ceramic, and induction.

Finally, like the original, we’re told that the XL is a 6-in-1 pan that allows you to prep, cook, and serve in one large capacity family-size pan, while replacing your stock pot, rice cooker, frying pan, roasting pan, wok, and baking dish.

Given all of this, what’s the main difference between the original and the new XL Pan? Basically, XL’s sides are higher than the original, which the company claims provide 25% more room to cook food.

Pro tip: However, keep in mind that, because this is a vertical increase in space (versus horizontal), the XL only increases the volume of the food you’re able to cook at one time—not the surface area.

In other words, XL’s higher sides might come in handy if you’re boiling liquids, frying, or cooking things like rice, pasta, soup/stew, etc. However, the Copper Chef XL Pan won’t provide an additional cooking surface to prepare things like meats, pancakes, and so forth.

Our Copper Chef Test

For more product tests: Click here to subscribe to HighYa’s YouTube channel

How Much Does The Copper Chef Cost?

Copper Chef is priced at three payments of $24.99 plus free S&H, bringing your total to $74.97. For this price, your 4-piece system includes:

  • 9" square pan
  • Tempered glass lid
  • Steam & roast rack
  • Fry basket

You’ll also receive a free recipe book containing over 25 recipes, as well as a lifetime guarantee, less S&H charges.

As far as the Copper Chef XL Pan goes, you’ll have a couple of different purchasing options:

  • 5 Piece Set (Includes 9.5" deep square pan, fry basket, steam and roast rack, tempered glass lid, and recipe book): $74.97, or three payments of $24.99
  • 6 Piece Set (Includes everything above, in addition to a standard 9.5" square fry pan): $104.97, or three payments of $34.99
  • 12 Piece Set (Includes everything above, in addition to 10" round pan, tempered glass round lid, 4 piece utensil set, and limited lifetime warranty): $149.97, or three payments of $49.99

In addition to these packages, you’ll also get to choose one of three different bonuses when ordering Copper Chef XL, including the Perfect Rice Cooker, Micro Knife, or Perfect Slicer.

In order to make good on this guarantee, you’ll need to call Tristar Products customer service at 973-287-5176.

But what about Copper Chef’s manufacturer? Do they have a reputation for quality products?

Who Makes Copper Chef?

The non-stick pans are brought to you by Fusion Life Brands, who also makes the Fusion Xcelerator and Fusion Juicer.

Fusion Life Brands, in turn, is a division of Tristar Products, one of the biggest ASOTV companies in existence. In fact, they’re second only to Telebrands.

As such a large company, Tristar is responsible for some hugely popular products, including Clear TV, Copper Wear, Perfecter Fusion Styler, Power Pressure Cooker XL (more about this in a second), and many more.

Between all these products, they have an average rating of 2 stars, based on well over 1,300 HighYa reader reviews. Here, common complaints tend to revolve around less-than-stellar quality and customer service, as well as products that don’t work as advertised.

Related: Finding the Perfect Pots & Pans for Your Cooking Style

Keep in mind we’re not saying this is what you’ll experience with Copper Chef, only that it’s definitely something to consider

Who Is Eric Theiss?

Eric Theiss has been cooking since he received his first cookbook at age 6 and has spent time working in high-end NYC restaurants, earning his wings under chef Frank Falcinelli.

Over the last several years, however, Eric has been working with QVC performing live, on-air culinary product sales. Eric was even the host of Tristar’s Power Pressure Cooker XL 30-minute infomercial!

But here’s the thing: Just because Mr. Theiss is endorsing the product, this doesn’t necessarily mean that he uses it. In fact, as a professional chef, it’s much more likely that he uses some high-end copper cookware from another manufacturer (again, as we noted in the previous section, ASOTV products don’t exactly have reputations for high quality).

So, while Eric’s endorsed certainly puts some star power behind Copper Chef, we don’t think this should weigh heavily on your purchasing decision.

Should You Buy Copper Chef?

Taking everything we’ve learned here, we don’t think there’s necessarily anything unique about Copper Chef that you wouldn’t find at a local home goods store. In fact, if you do a quick online search for “copper non-stick cookware,” you’ll find that you can purchase entire copper cookware sets (multiple pots and pans) for not much more than this pan.

See Also: How to Buy the Best Copper Cookware: Comparison of Top Brands

And although Copper Chef’s non-stick surface can help you cook with less butter and oil, unless you’re also cutting back on unhealthy ingredients in your food itself, this probably won’t do much for your health.

And while the XL’s higher sides could definitely come in handy, depending on what you’re cooking, keep in mind that it certainly isn’t unique. In fact, we’ve reviewed several other nearly identical options here at HighYa like Red Copper Square Pan, Gotham Steel Square Pan, and Square Copper Pan Pro.

Our Copper Chef Follow-Up Test

For more product tests: Click here to subscribe to HighYa’s YouTube channel

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Read 532 Copper Chef Customer Reviews and Complaints

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Average Consumer Rating: 2.2
Rating Snapshot:
5 star: 120 4 star: 15 3 star: 21 2 star: 70 1 star:  306
Bottom Line: 28% would recommend it to a friend
Showing 1-11 of 532
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  • 201 out 211 people found this review helpful

    Scam! Do not purchase.

    • Mar 11, 2016
    • Verified Reviewer

    This is the worst product I have ever purchased from the worst company I have ever worked with. It is a scam. Do not buy this product. First, the pan had a gash in it when I received it, I had to pay out of my pocket to ship it back for a replacement, but I never got a replacement. The other pan that I did try to use turned black the first time I used it and all the food stuck to it and burnt. The company will not answer my emails, never picks up the phone, or even return the pan that I sent in. Horrible.

    Bottom Line: No, I would not recommend this to a friend

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  • 196 out 207 people found this review helpful

    Not copper, made in China

    • Denver, CO,
    • Mar 2, 2016
    • Verified Reviewer

    Girlfriend ordered two boxes of this cookware. Opened one and told her to box it back up and return it.

    First off, this cookware is NOT copper. It is aluminum sprayed with some copper metallic type finish. Having owned both good and bad cookware, I can tell right out of the gate this stuff will not hold up. It looks fine but feels very cheap.

    Second, the "big" pan is tiny. No idea if it is meant for somebody that only cooks for themselves, but its not nearly big enough to cook a regular meal for more than 2 people at most.

    Third, its made in China. I don't buy anything made in China because it's almost always junk and who knows what "chemical" they sprayed on it. They don't disclose exactly what it it.

    Save your time and go to a good cookware store. For a little less than this junk you can get quality cookware that actually discloses what it is made of.

    Bottom Line: No, I would not recommend this to a friend

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  • 191 out 221 people found this review helpful

    Buyer beware! I can't really rate this product.

    • Billerica MA,
    • Jan 2, 2016

    I never received the copper pan I ordered a month ago. I tried to write to the company but their email address at "copperchef.com" is not a valid address.

    Buyer beware. I plan to contact the Better Business Bureau if i do not get a response soon.

    Bottom Line: No, I would not recommend this to a friend

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  • 190 out 198 people found this review helpful

    Bait and Switch

    I ordered the Copper Chef pan while watching the amazing infomercial. I ordered the pan online (signed up for the three payment installment plan), however was charged the full amount of $124.92 immediately after placing the order.

    I called Customer Service and was told that it was an error on their end, but they would make it right by giving me a credit of $30.00 once I received the product. When I received the product, I called to receive the $30.00 credit (I had not opened the product at that time). I was told by Customer Service that I would receive the $30.00 refund applied to my credit card, which I have not received. After opening the box and looking over the product, my husband was extremely unhappy with the quality and size of the pan, which was very misleading according to the infomercial we had seen a few days earlier. We chose to return the product for a full refund. I called today to obtain a return authorization code, which is required for the return, and was told that the sale was final because of the $30.00 credit offered for their screw up. I spoke to a manager, who was extremely unprofessional and rude, and she said that the sale was final and there was nothing she could, or would, do. She did not listen to what I had to say, nor did she care about making the situation right. I will never EVER work with this company again, and will make certain that my friends and family know of the poor experience I have had.

    Bottom Line: No, I would not recommend this to a friend

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  • 181 out 201 people found this review helpful

    Junk! Hype, waste of money!

    Don't bother. Yes, we all hope to find a wonderful new, easy to use and clean pan. The infomercial makes it look awesome but they lie! Please don't waste your money. The food sticks ad it isn't real copper, just color coated paint. If you want a great set, invest in the green pans or another well reviewed pan. Copper pan is junk.

    Bottom Line: No, I would not recommend this to a friend

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  • 171 out 205 people found this review helpful

    Item is on back order and I have no idea when they will get more.

    • Myrtle Beach, SC,
    • Dec 23, 2015

    I'm not too impressed with this advertisement being it was on TV. If they are out of inventory during the holiday season don't you think they should not advertise it on TV? Wrong. I'm really not happy with this. They're going to get a lot of cancellations.

    Bottom Line: No, I would not recommend this to a friend

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  • 156 out 190 people found this review helpful

    Won't ship to Alaska

    • Dec 28, 2015

    We tried to order this after watching a TV Promo. It said free shipping. It didn't say anything about not shipping to Alaska. I tried to do it online. No go. So, we tried calling. We explained our trying to order online and it's not going through. Then after taking all of our info, including credit card numbers, she said, "sorry, we don't ship to Alaska". She should have been able to say that right off. But no, she said she needed all of our info first. Scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 134 out 141 people found this review helpful

    Not real copper

    • California ,
    • Feb 25, 2016
    • Verified Reviewer

    I called Customer Service to get more information before purchasing. I asked if this was of a copper/aluminum, or a copper/tin construction, as copper does not stand alone without being anodized. The customer service representative told me, very specifically that "this is a copper-colored aluminum pan", and talked about the "stainless steel induction plate". I asked her several times if there any actual copper (the metal, not the color) in the construction of this pan, and the answer was no. It is copper-colored ALUMINUM, not ACTUAL copper. I can't speak to the quality or performance of the pan, because I haven't bought one. It may be a great pan, but it is not a copper pan, which they sell it as. It is an everyday aluminum pan, and not even stainless steel!

    Bottom Line: No, I would not recommend this to a friend

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  • 131 out 147 people found this review helpful

    Sure

    • Warwick, RI,
    • Feb 26, 2016
    • Verified Reviewer

    They advertise a $19 pan, but it's not the one they show on TV. They asked if I want the double coated one, like on TV, but it cost way more. I ordered one after a commercial. They took my money, and after a month of hearing nothing, they notify me the order can't be filled. Basically, they are a Ponzi Scheme. They can keep my money for a month with no interest in giving it back to me, and they have the balls to still advertise. Bottom line, they are dishonest, and I will tell people everyday that the Copper Pan is a joke.

    Bottom Line: No, I would not recommend this to a friend

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  • 120 out 125 people found this review helpful

    Scam

    I ordered the Copper Chef and it is not what is advertised on TV. The Copper Chef that is advertised on TV is much larger than what is sent to the customers that order one. I don't like it, and I sent mine back for a refund. The little thing they send to their customers is not worth the $104.94 that l paid. I sent it back for my FULL refund.

    Bottom Line: No, I would not recommend this to a friend

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  • 109 out 112 people found this review helpful

    Copper Chef is GARBAGE

    When I received this piece of garbage, I was surprised at how light it was. Not the heavy duty pan they claimed on the infomercial. It was also deceptively small compare to its TV appearance. The first thing I cooked was a fried egg, at medium temperature. Basic enough, right? It stuck to the pan, and had a metallic taste to it.

    That's when the real fun began. I called customer service and spoke to a rep with very poor English language skills. After basically yelling at me for wanting to return the product, he started offering me discounts to keep it. I told him I just wanted a return authorization number, and he told me to just use my invoice number and hung up on me.

    I returned the pan via UPS, signature authorization. They have had the pan since March 14th and continue to claim to have not received it, in spite of the fact that I provided a copy of the shipping receipt and the name of the individual who signed for it.

    This is a horrible company, buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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