Copper Chef Cookware Reviews

I bought one of their Copper Chef 10-inch frying pans from As Seen on TV. It has their name on it and came with their warranty on the package. It has not lived up to my expectations nor my wife's, who was a chef for 22 years. I cannot take a picture of this, but I cooked some scrambled eggs in this today. Their ads on TV say that you don't need to use oil and that it won't stick, but that's a lie. They need to give me the information on how I can send this frying pan back to them, and if they can replace it. They have my email.

I would never recommend it to anybody.

Bottom Line: No, I would not recommend this to a friend

Well, my daughter bought me these pans because of all the commercials of the eggs sliding without any spray. Nope, absolutely not true! $80 for two pans and lids, and before I even used the square pan, I noticed the copper wearing off on the edges. I couldn't return them since I had already used the other one. Also, there is a black spot in the middle of the one pan that I use for cooking hash browns in it where they stuck to the pan with oil in the pan.

I think it should be called false advertisement and they should have to take their crappy pans back and give refunds! Very, very disappointed. It's already hard enough to pick the pots and pans to get because they are so expensive, but then to give this company your hard earned money to get a crappy product is very disappointing! I would not recommend this to anyone.

Bottom Line: No, I would not recommend this to a friend

As with others, it worked well for about two months then the sticking began. Copper Chef's website will not allow bad reviews.

I wrote to Copper Chef and they took about 15 days to respond saying:

Dear Peter,

Have you tried to pre-heat the Copper Chef pan for at least 3-5 minutes using low to medium heat settings? The Cerami-Tech coating distributes heat more effectively and evenly. This causes some protein-rich foods to cook more quickly. The Cerami-Tech coating does not require the use of butter or cooking oil. If you choose to use oil or butter, we recommend oil or butter with a high smoke point: refined olive oil, peanut oil, corn oil and (clarified) butter. Our recommendation is to season your Copper Chef pans before the first use and each time you wash the cookware in a dishwasher. Here are the instructions below on how to season the Copper Chef pan.

1. Heat clean, dry pan on low heat for 30 seconds.

2. Remove from heat and add 1 tablespoon of vegetable oil.

3. Using a paper towel, rub the oil all over the entire interior surface of the pan.

4. Repeat each time you wash the cookware in a dishwasher.

To show our appreciation for our loyal customers and invite non-customers to become loyal customers, we are offering discounted pricing on several of our products. Please visit http://www.tristarproductsinc.com/promocodes to see a list of available promo codes.

If you have any additional questions or concerns, you can visit our LiveChat by clicking here for immediate answers. Our LiveChat hours of operation are 7AM-11PM, Monday-Sunday.

Sincerely,

Customer Support

Heck, that's what I do with my cast iron, and they work better.

Bottom Line: No, I would not recommend this to a friend

The first week when I bought it, it was great. Now after using it after the third week, I need Brillo to clean it, which I have not used as of yet. I notified the company and got "so sorry you can't receive your money back, but here, buy another one at 10% off." I would love to take it off the market and stop screwing people.

Bottom Line: No, I would not recommend this to a friend

This product is advertised as NON-STICK. It is not.

We followed the cooking and acre direction exactly. You cannot fry eggs, pancakes or anything else without it sticking to the pan. This claim is 100% false. We bought this product to replace a Teflon frying pan. It does not work.

You have 60 days from delivery date to send it back (at 100% your cost) otherwise, it is all yours, and you cannot get a refund. We sent all of ours back at our cost. You must get a return authorization number to send it back, and they make this hard to do. I would not recommend this product to anyone, and I would not buy it - it is not as advertised.

Bottom Line: No, I would not recommend this to a friend

Does everything as advertised. But beware if you have had a kidney transplant or the like, as the excess copper can make you very ill and effect you lymph glands. A lot of people don't consider this, as I didn't. But if you're healthy, this is a great product.

Bottom Line: Yes, I would recommend this to a friend

The recipes in Eric Theiss "All Around Cooking" cookbook are not exact. I tried making the Mac & Cheese, which did not turn out. The Macaroni was crunchy and somewhat burnt in the bottom of the pan because of the cream, not enough water. Had to guess when it should be done. NOT A GOOD RECIPE. Threw it out. My granddaughter, who is 13, just about lives on Mac & Cheese, said it was disgusting, wouldn't eat it. It was like paste.

I like the pan but the recipes are not real accurate. The liquid was disappearing before the macaroni could get done.

Bottom Line: Yes, I would recommend this to a friend

Got my new pan yesterday and found that I was missing the four legs for the steam rack. I called Copper Chef and was told they don't replace missing parts and I would need to purchase another steam rack to get my missing parts. What kind of policy is that from an implied legitimate company?

Check your box for all the parts before you buy! The pan seems to perform as advertised, except for when I need to steam some vegetables, NOT so good.

Bottom Line: No, I would not recommend this to a friend

This is the worst company I have ever dealt with!

In early December, I ordered the deluxe pans, and on December 12th everything arrived dented, scratched and used looking. I called customer service and was promised replacements would be sent right away as these were to be Christmas gifts for relatives.

I returned the broken items on December 14th to Copper Chef's Merchandise Return Unit. Nothing arrived before Christmas and I figured it was due to heavy holiday mail.

I called again on December 29th and the customer service rep told me that the previous lady had lied to me, and they did not show having the items back, even though they were post marked as returned 15 days prior, and they never send replacements until they have the damaged products in hand. Then was placed on hold for 27 minutes listening to the same recording telling me an agent will be right with me and to press "2" to continue to hold. I tried even writing their "Chat" located on their site, but gave up after no one was replying.

I still have NOTHING, they have my money and 15 days ago I already returned their broken pieces of crap cookware. If their merchandise won't survive mailing, how will it survive daily use in a kitchen?

Do NOT buy this junky TV product. You will only be disappointed and have hours of aggravation dealing with their non-performing customer service agents. You've been warned!

Bottom Line: No, I would not recommend this to a friend

Everything sticks in the middle of the square fry pan, and the corners and edges do not get hot. I gave up on it and bought another pan that I just love. Theirs (Copper Chef) belongs in the garbage.

Bottom Line: No, I would not recommend this to a friend

When I first got the pan I was happy. I thought that it's great that it doesn't stick. As time went on about 6 months after I bought it, things started to stick just like every other pan. It says guaranteed for life and they told me I had to pay to send them back and send money for shipping for both of them.

I bought 3 and 2 of them are sticking. This product is not worth the money because they end up just like any other pan. This is a money rip off. Just another company ripping off America.

Bottom Line: No, I would not recommend this to a friend