Copper Chef Cookware Reviews

I ordered a 6 piece set of cookware and only received 4 pieces. They recorded my order of a 6 piece set and lied about the fact that I had ordered a 4 piece set for a final price of $34.99. They reneged on the final price of $34.99 and added 2 more payments of $34.99 for more deception and insult. It cost me $17.72 to return this hoax. Do not buy this product ever.

Bottom Line: No, I would not recommend this to a friend

I ordered December 19, 2015 and still have not received it. A phone call to customer service offered utensils and warranty free but out of stock. Order status displays the Copper Chef as out of stock and for customers to allow 2-3 weeks. It has been six weeks and I'm unable to cancel m order through customer service. Do not order this product!

Bottom Line: No, I would not recommend this to a friend

I decided against purchasing this item before I received it. I returned the unopened package per their instructions. I never received a refund from the company, even after contacting them after I verified via tracking that they had received the item at their return center. Copper Chef claimed that they had refunded my money, but they never did. I paid through PayPal, who initiated a claim on my behalf.

Bottom Line: No, I would not recommend this to a friend

I ordered the Copper Chef 5-piece. I opened, read the instructions carefully and cleaning info, all of which I did exactly as stated. This was on May 2, 2016.

After drying pans, found scratches (or cracks) on the inside of pan coating. IF, shipping and handling caused these issues, how does this hold up in everyday use in a normal household?

I did use it to fix dinner, but the already damaged pan coating is an issue for me now, so will wait and see what it will cost to Return. If shipping & handling is too high, I will just keep them and learn a $105 lesson.

Fixed Halibut fried in a bit of bacon grease on medium heat. Sticking was not a problem when I used this pan. It did heat evenly, it's much lighter than my cast irons (which I love) and was easy to clean.

I emailed company to request Return/Refund Info but I haven't been too hopeful of outcome after reading these reviews.

Bottom Line: No, I would not recommend this to a friend

Even eggs get stock to this pan. I don't like it. I called customer service and they said there's nothing they can do.

Bottom Line: No, I would not recommend this to a friend

For me, Copper Chef Pan did not work like they said. My eggs would stick with or without grease.

Bottom Line: No, I would not recommend this to a friend

Everyone is complaining about the delivery and ordering, but I did not experience any of those issues. But then of course, I was not ordering around Christmas Time. I ordered the product off the internet, after watching the infomercial, and have had no problems. I received the product within seven days of ordering.

I am very disappointed at the size of the pan, though. I wanted to use the steamer for some artichokes, but it is too shallow. I don't know if this will work for me yet, and keep thinking I will return it. It says you can only deep fry three pieces of chicken at a time, so I am not sure this will be efficient for me.

Bottom line is, I was going to return it (due to the size) this week, but after reading that I can return it anytime, I suppose I will see if I can actually use it, and if it is worth the money I spent on it.

Bottom Line: No, I would not recommend this to a friend

My husband bought these Copper Chef Pans two months ago because he saw the infomercials and loved the way eggs slide off the pan with no butter or oil used! They are beautiful, but everything sticks to these pans and they are difficult, if not impossible to clean! In fact, I caught my husband using a scrub pad.

We have soaked them and tried in vain to make them look like new. I was just about to use oven cleaner on them but am disappointed you can only use the oven cleaner on the outside bottom, not the sides or inside. I would never buy these again or ever recommend them to anyone. Too bad, he thought these would be the only pans we would need for our newly remodeled Airstream.

Bottom Line: No, I would not recommend this to a friend

First pan I had to return after a week. Copper began to peel off the bottom. Second replacement was returned after a month. Copper peels and food would sticks to the bottom when cooking. Third pan I am using now looks like it is several years old, copper peeling off bottom and sides, food severely sticks to the bottom.

Was told I had to pay to return it for a replacement, but hell after 3 pans why waste my time. Take it from a disgruntled customer. Don't waste your money. It's crap.

Bottom Line: No, I would not recommend this to a friend

They say it is out of stock at customerstatus.com. Then the rep I spoke with on the phone said delivery is delayed due to UPS and then the website rep says that it is in sock but says to allow 3 - 4 weeks for delivery. But changed her tune and gave a date of 1/28/16 when I gave her my order number.

Bottom Line: No, I would not recommend this to a friend

Returned the pot with utensils in June 2016 requesting a refund.

7/13 checked status of refund: was told to expect a refund in 5 days.

7/21 called: was told I can expect a refund in 7 to 10 days.

7/29 called: request escalated, was told to expect a refund in 7 to 10 days.

8/13 called: was told to expect a refund in 5 business days.

8/19 called: was told to expect a refund in 24 hours.

8/22 called: escalated to the Finance Department, they said they need 7 to 10 days.

Each time I called, I could never get passed the first level supervisor. Each supervisor stated "There is no one higher in authority that I could talk too." The CSR's and Supervisors I have talked are: #36, B78, G11, L79 ,L78 L74, P50, P64 and 1971308524. I was told there is no way I could be transferred to a higher authority. Need I say more?

Bottom Line: No, I would not recommend this to a friend