Coventry Direct Reviews

I had seen the ads for Coventry Direct, and since I was considering canceling my life insurance policy as I retired with limited income, and wanted to reduce my monthly expenses, I also wanted to increase my liquid cash situation.

I didn’t know anything about how Coventry Direct worked, how I would qualify and so on. However, I had been diagnosed with Stage IV melanoma, and was receiving treatment with a relatively positive prognosis. There was about a year and a half remaining on my policy, at which point, my premiums would dramatically increase beyond my ability to pay.

I contacted Coventry and began a conversation with Ryan Grow. He asked me some questions about my age, health, and the condition of my cancer care. He walked me through a thorough overview of the Coventry Direct program, a detailed overview of the information needed to evaluate my condition, health records, all the Doctors I had met with and had worked with concerning my condition, scans, tests, surgeries and so on. Ryan was very honest and open about the information needed, and the amount of time needed to make an evaluation as to whether I would qualify for a sale of my insurance policy. He gave me a range of what I may be looking at relative to a dollar amount.

Once I decided to proceed, Ryan worked closely with me through the entire process, followed-up regularly, and was very responsive whenever I called with questions. Once I was approved, Ryan was able to get me a dollar amount that I was comfortable with, and the funds were wired to me in a timely manner.

This was a difficult decision, somewhat stressful, and without Ryan’s professionalism, concern and honesty, I’m not sure I would have proceeded. I’m glad I did, and it’s because of Ryan’s skillful communication, empathy and ability to communicate so effectively.

Bottom Line: Yes, I would recommend this to a friend

I wish to notify your company about my experience working with Scott. He was extremely thoughtful and able to answer all my questions with clarity. He always quickly returned calls. Most importantly, I was always able to understand everything I needed to know.

Bottom Line: Yes, I would recommend this to a friend

After some research, I decided to work with Coventry to sell an insurance policy. It was a good decision, everyone I dealt with was professional and knowledgeable. I had many questions and needed many explanations on the process, every question was answered to my satisfaction. I was updated every step of the way.

Thank you for excellent service.

Bottom Line: Yes, I would recommend this to a friend

My experience with Coventry Direct was outstanding!

First of all, it was a relief to find out that Coventry would actually buy back a policy. We were ready to tell our elderly relative to just cancel her policy at premiums of over $2,000 per month. And she had already paid more than the face value in premiums over the 10 years she'd owned the policy.

But we applied with Coventry and Ryan Grow guided us through the app process and she was approved for her policy to be purchased. Ryan was professional, knowledgeable, and available to answer our questions. He was timely and kept his word regarding contact and follow-up. He maintained regular contact and was always available to help with any questions. He established excellent rapport right away and was trustworthy and honest. So appreciated!

As a result of Ryan's excellent service and Coventry's service, I've recommended Coventry to several family and friends if they have an elderly relative with a life insurance policy that's no longer cost-effective or practical.

Many thanks to Ryan Grow and Coventry for an amazing experience!

Bottom Line: Yes, I would recommend this to a friend

Coventry Direct’s agent, Charles Faulkner, was entirely instrumental in working out the best possible sale of my husband’s term life insurance policy! He was consistently helpful and patient in terms of promptly returning calls and answering our many questions. Always upbeat and cheerful, he made the transition for us a very positive experience. We will always be thankful for the help we received from Coventry and for the wonderful treatment and respect shown us by Mr. Faulkner!

Bottom Line: Yes, I would recommend this to a friend

I had a life insurance policy I had for eight years.

As lifestyle and obligations change, I felt my wife and I no longer needed the protection afforded by the policy.

I contacted Coventry and had a wonderful experience selling my policy.

Bottom Line: Yes, I would recommend this to a friend

It gives me great pleasure to express my gratitude for the outstanding professionalism, diligence, and courtesy displayed by Travis Conrad in the execution of the process transferring on December 18, 2017 the ownership of my Life Insurance Policy issued by AXA Equitable Life Insurance Company.

It would certainly be a greatly encouraging relief if the qualities aforementioned could be established and used as guideposts inspiring and conducting every commercial transaction.

Bottom Line: Yes, I would recommend this to a friend

I've been diagnosed with a terminal illness and needed extra money for doctor bills, it was a great help to be able to sell my life insurance policy. Ardit was very friendly and helpful threw out the process, if I had questions or concerns, he would get back with me promptly.

Bottom Line: Yes, I would recommend this to a friend

When I began to research the possibility of selling a term policy I had owned for thirty years, I contacted several providers of the service including Coventry Direct. I spoke with several life settlement brokers before speaking with Travis Conrad. I found Travis to be a listener first, which relieved the majority of my anxiety, he was patient and willing to answer all my questions. He explained the process clearly, provided me with the documents I needed in a timely manner and found me a buyer offering a satisfactory amount of cash. The process took several months and Travis was available every step of the way. I appreciate his willingness to go the extra mile for me. I would recommend Coventry's Travis Conrad to all seeking a life settlement professional.

Bottom Line: Yes, I would recommend this to a friend

Travis Conrad was very helpful regarding the sale of my wife's life policy. He walked me through the whole procedure and everything he said plus all the very important points he detailed and all were true. He was very helpful in all matters telling me what I needed and when I needed it, as well as the timeline to complete the process.

Bottom Line: Yes, I would recommend this to a friend

My experience with Coventry Direct was a good one. Travis Conrad was extremely professional and very patient with me as I asked a million questions! I had no idea what the process would be like, and to be honest, I was amazed at the amount of paperwork involved. It also seemed to take a very long time from start to finish. The TV commercial makes it sound like a one-week process...but in reality, it was a 2-month process. Through it all, Travis was constantly in touch and very helpful.

Bottom Line: Yes, I would recommend this to a friend

I highly recommend Chris Collins, who served as my agent for a recent transaction at Coventry Direct. Chris was honest and forthright. I could rely on him for clear explanations of terms and procedures. If he didn't know an answer he immediately contacted someone who did and called back quickly with the needed information. He was patient throughout an extended process of deliberation and negotiation, persistent too, as he called frequently to make sure our process stayed on track and concluded successfully. I appreciate the excellent work that Chris and the important help he gave me.

Bottom Line: Yes, I would recommend this to a friend

I worked with Peyton Marcus and his shepherding me through the process was excellent. There were times I was a bit frustrated about the steps, but Peyton was always available and did a stellar job in helping me through the steps and answering all my questions along the way. He was clear about what was happening and kept me informed of everything that was going to happen. Thanks.

Bottom Line: Yes, I would recommend this to a friend

My wife and I experienced a very high level of professionalism while working with Coventry and in particular with Payton Marcus, our representative. We were always kept informed of the progress and status of our business relationship and in particular, always stayed on the timeline he laid out for us to reach completion of our proposal.

High marks to Payton.

Bottom Line: Yes, I would recommend this to a friend

Several months ago I decided to explore the sale of a life insurance policy. At the time I knew little of the process or what to expect by way of valuation. Internet research revealed several companies that advertised their interest in purchasing life insurance policies.

After contacting several companies and discussing the transactions, I experienced a difference in how I was treated. Some companies were reluctant to answer my specific question or supply me with explanatory information. Other companies acted as if they were doing me a favor. The offers to purchase varied from ridiculously low to what I considered fair and reasonable.

The most informative and courteous contacts were with Scott Kalbfleisch a Regional Director of Coventry. He took time to explain the transaction in detail including possible tax ramifications. He supplied explanatory literature and referenced applicable laws as well as IRS regulations. I was able to independently verify Scott's explanations with the reference information provided.

During the negation process, Scott was at all times courteous and responsive to my inquiries. All of my phone calls were promptly returned (even on weekends.) The offers made by Coventry were reasonable and not arbitrary. As a result of my dealings with Scott, I was able to make an educated analysis of my available options and make an informed decision. I would highly recommend Scott Kalbfleisch.

After many discussions with Scott, I entered into a sale agreement with Coventry.

I recommend Coventry to anyone who is interested in the sale of a life insurance policy. The treatment I received was fair, courteous, educational and informative. Additionally, the execution and submission of documents to complete the transaction was fully explained. The purchase funds were promptly received.

Bottom Line: Yes, I would recommend this to a friend

Although the process took six months, primarily due to having to find the right physician to complete information on my husband (the insured), Matthew approached it with grace, respect, and wit. He was always responsive and really seemed to care that we get this completed. I would highly recommend him.

Bottom Line: Yes, I would recommend this to a friend

Following a serious illness, my wife and I decided to explore the sale of her term policy. We engaged with two organizations and while both were responsive, the Coventry team realized the highest value for her policy as well as being incredibly responsive during the closing process.

Bottom Line: Yes, I would recommend this to a friend

Working with Coventry Direct to sell my life insurance policy was so convenient. Our representative was in constant communication with us and took us each step of the way so that it was not a burdensome process. We received more than we expected with selling my term policy. My wife and I would highly recommend this company if you are interested in selling your life policy.

Bottom Line: Yes, I would recommend this to a friend

The main reason I did business with Coventry was Peter. We had a lot of issues, but we just kept trying.

I plan to talk with Peter in the future just because I like him so much.

I would give him 10 stars.

Bottom Line: Yes, I would recommend this to a friend

I reached out to Coventry and received a call-back from Matthew Glanzberg. Skeptical to start, Matt was very patient and walked me through the process. He was always very helpful and responsive without being intrusive. I will be talking with him again about a second policy and will refer Matt to anyone that I know looking to sell a policy.

Bottom Line: Yes, I would recommend this to a friend

My wife, Mary, and I, Dennis, husband, were very fortunate and blessed to work with Ardit Hoxha of Coventry.

Throughout the entire life settlement process for Mary’s policy, Ardit was courteous, professional and explanatory...answering our questions fully and yet simply for us to understand. He stayed in constant touch with us and always promptly answered our telephone calls, text messages, and emails. He also took the initiative to call us on a regular basis as the settlement process took its course. He even called us to ensure that we had received the settlement check. Ardit is a very good "people person" and is a credit to his profession and to Coventry as well.

Bottom Line: Yes, I would recommend this to a friend

I looked into selling my Term Life Insurance policy. I contacted roughly 4 different COMP IRS, however, Coventry was the ONLY company who took the time with me, to assist me selling my policy. Drew listened to what I needed, due to be being disabled with Cerebral Palsey. Now that I am on Social Security Disability, I am now am making 69% less from when I was working full time for 25 years with the phone company.

Drew is very friendly and a total professional person! He went through everything I needed to get for him step by step, so I didn’t forget anything.

To anyone who needs financial assistance, call Drew and let him assist you like he did for me.

I am so happy to have worked with Drew for my needs.

Thank you SO much.

Bottom Line: Yes, I would recommend this to a friend

I have been dealing with Allison from beginning to end and found her to be efficient, communicative, competent, professional, and just a wonderful person with whom to work. She kept us apprised of the progress on a timely basis and was very prompt in meeting our every need. We are very satisfied with the service we received and would not hesitate to recommend Coventry to anyone requiring the services you offer.

Bottom Line: Yes, I would recommend this to a friend

Had a very good experience with Coventry and my agent, Peyton Marcus. They did what they said they would do - no surprises. Took longer than anticipated but mostly due to pandemic. I would highly recommend.

Bottom Line: Yes, I would recommend this to a friend

The people that I dealt with representing Coventry, especially Peter Hershon, went out of their way to answer questions and make the process quick and easy for me and my client. The documentation was straight forward and impeccably drafted.

Bottom Line: Yes, I would recommend this to a friend

Working with Coventry was a very pleasant experience. They were very friendly and professional. Scott Kalbfleisch was great to work with. He always responded to our questions and was excellent in explaining procedures and clarifying any concerns we had. We would highly recommend Coventry and most especially Scott.

Bottom Line: Yes, I would recommend this to a friend

Starting in December 2019, Chris Collins walked me step by step through the process of selling my husband's life insurance policy. He attended to every detail, answered all my questions, and was polite and thoughtful. Based on this experience I would recommend Chris receive the highest rating! He is a valued asset to Coventry. Thank you Chris!

Bottom Line: Yes, I would recommend this to a friend