Coventry Direct Reviews

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Coventry Direct

Overall Rating

4.7

143 Customer Reviews

Summary

Coventry Direct is a life settlement company that can purchase your life insurance policy for more than the surrender amount, but less than the death payout. Learn what customers are saying about this service

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Customer Reviews

4.7 Stars out of 143 Reviews
5 Star:87% 4 Star:5% 3 Star:0% 2 Star:1% 1 Star:5%
92% Recommend This Service
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Posted on Apr 7, 2020

Great experience

By Ted B., Georgetown, TX, Verified Reviewer

Working with Coventry Direct to sell my life insurance policy was so convenient. Our representative was in constant communication with us and took us each step of the way so that it was not a burdensome process. We received more than we expected with selling my term policy. My wife and I would highly recommend this company if you are interested in selling your life policy.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 23, 2020

OUTSTANDING service from Drew Acker!

By Frederick H., Westbrook, CT, Verified Reviewer

I looked into selling my Term Life Insurance policy. I contacted roughly 4 different COMP IRS, however, Coventry was the ONLY company who took the time with me, to assist me selling my policy. Drew listened to what I needed, due to be being disabled with Cerebral Palsey. Now that I am on Social Security Disability, I am now am making 69% less from when I was working full time for 25 years with the phone company.

Drew is very friendly and a total professional person! He went through everything I needed to get for him step by step, so I didn’t forget anything.

To anyone who needs financial assistance, call Drew and let him assist you like he did for me.

I am so happy to have worked with Drew for my needs.

Thank you SO much.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 29, 2020

Very professional team.

By Brenda F., Texas, Verified Reviewer

The people that I dealt with representing Coventry, especially Peter Hershon, went out of their way to answer questions and make the process quick and easy for me and my client. The documentation was straight forward and impeccably drafted.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 4, 2020

Pleasant outcome

By Robert L., Lakewood, NJ, Verified Reviewer

After many months of back and forth with a different representative, Jordan took over my case. From the start he made me confident that I had made the right choice of choosing Coventry. He was calm and reassuring throughout this process of getting the insurance company to expedite the different forms that needed to be completed.

Jordan is solely the one reason that I would refer others to Coventry.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 21, 2020

Life insurance policy

By John R., Overland Park, KS, Verified Reviewer

Scott Kalbfeish was the agent that helped me with selling my Life Insurance Policy. Scott was very helpful during the entire project and communicated very effectively. He also followed through with all matters.

I would certainly recommend Scott!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 16, 2020

Sale of Life Insurance

By Beverly H., Chambersburg, PA, Verified Reviewer

I saw the Coventry ads on TV. We decided to sell my husband’s life insurance. I called Coventry and was connected with Mr. Bill Perry. He was very helpful and took us through each step of the process. We are very pleased with the result.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Service

Representative

Simplicity of forms

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2020

Outstanding interaction!

By Kevin J., Erie, CO, Verified Reviewer

I can't tell you how impressed I am with Drew, our Coventry Direct rep! He couldn't have done better, answered every question, followed up on every commitment. Just an outstanding experience for me!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Thorough answers about everything and if he didn't know (rarely), he did the research.

Next day shipments of documents and the associated instructions were so well prepared!

Detailed explanations of how it all works.

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jul 10, 2020

Life settlement

By Ira R., Hoboken, NJ, Verified Reviewer

I had a great experience selling two life policies to Coventry through the excellent service and assistance of Scott Kalbfleisch. We had to deal with a number of technical complexities during a short window of time and Scott made it all seem easy. Great job.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Competence

Courtesy

Knowledge and experience

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jul 31, 2020

Thank you

By John B., Virginia Beach, VA, Verified Reviewer

Dan Glod was very helpful. I have speech issues and Dan was great at understanding me and very patient. He always responded quickly and kept me informed throughout the whole process.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

It happened faster than I thought it would

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Aug 18, 2020

A smooth and easy process

By Lawrence B., Silver Spring, MD, Verified Reviewer

Scott at Coventry was respectful and very easy to work with. He said he would get this done in a specific amount of time, and he did. When I had an offer from another life settlement company, he was able to get my wife and I a better offer from Coventry. I would recommend this company if you have a life insurance company to sell.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Promises made, promises kept

Ease of communication with Coventry representative

The initial offer from Coventry was not an acceptable offer

Helpful Review? 1 Person Has Voted

Posted on Sep 14, 2020

Excellent customer service

By Josh P., San Diego, CA, Verified Reviewer

I contacted Coventry Direct to sell a life insurance policy. Their employee Dan helped me navigate all of the options and in the end, I decided to sell the policy for cash.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professionalism

Excellent customer service

Great follow-up

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Oct 8, 2020

Coventry Direct customer support

By William M., Hilton Head Island, SC, Verified Reviewer

Quite frankly, I hesitated to begin this process, mostly because I didn't understand what was involved. Greg Knight, my Coventry Direct Customer Representative, clearly explained the process and sought to understand my needs and expectations before beginning. Having gone through this experience, I would recommend Coventry Direct and particularly, Greg Knight, to anyone with a life insurance policy that is no longer a necessity. Time well spent and a reasonable return for my policy.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Payment for a term life policy no longer needed

Considerable amount of paperwork

Helpful Review? 1 Person Has Voted

Posted on Oct 23, 2020

Excellent experience!

By Paul C., Bellefontaine, OH, Verified Reviewer

It started with a phone call from me to Coventry. William Perry called me back within an hour and explained the whole process. He was very understanding with my questions which at times I'm sure he thought "What...", however, he never commented and was always professional. I'm in Project Management so I pressed hard for the best deal that I could get and I truly believe he went to bat for me. The paperwork was somewhat daunting and Mr. Perry went through the forms until they were understood. My insurance company was somewhat picky about having original signatures on the forms or they would not recognize the changes. Again, Mr. Perry was patient and helped me.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to work with Coventry

Always available to answer questions

Efficient

Took a while for the whole process

Wanted more money

Helpful Review? 1 Person Has Voted

Posted on Nov 1, 2020

Sale of policy, worked with Peyton Marcus

By Harlan M., South Portland, ME, Verified Reviewer

My experience working with Coventry was nothing short of excellent. The assigned point person was Peyton Marcus. We had some issues, but you see a person's real value when things don’t go perfectly well.

Peyton was very professional in representing your firm. We had numerous calls with not only the supplier of the policy but the family members involved, and items were handled very well.

I would recommend Peyton to any of your clients.

Thank you.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Professional

Prompt

Organized

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Dec 23, 2020

Transfer worked well

By Max Amichai H., Hillsboro Beach, FL, Verified Reviewer

Coventry was recommended to us and followed through. The process isn't simple because we're talking about changes during the 25-year span that the policy was active. However, Matthew Glanzberg patiently led us through the process and it came out well.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Courteous

Persistent

Follow through

Took long

Amazingly detailed and precise

Periods of interruption without update

Helpful Review? 1 Person Has Voted

Posted on Feb 21, 2020

Sale of my Life Insurance Policy

By Larry A., Amador City, CA, Verified Reviewer

I appreciated the assistance in selling my Life Insurance Policy. Greg Knight was extremely easy to work with and explained everything in great detail. The coordination between Coventry and Transamerica was very smooth due to Greg's leadership. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 22, 2020

Easy to work with

By Dennis R., Kansas City, MO, Verified Reviewer

I had a great experience with Coventry, the process was easy and straight forward. I believe this had a lot to do with Greg Knight who worked with me on getting everything put together. Greg handled all the details, making my part simple. Everything worked without a hitch.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 22, 2020

Payton Marcus was awesome!

By Pam S., Opelika, AL, Verified Reviewer

Payton Marcus was awesome! He was professional, took time with me. He followed up promptly and was looking out for me when I dropped the ball. Such a good experience! I would recommend him and Coventry to anyone.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 24, 2020

Review of life insurance settlement with Greg Knight

By Yaron L., Denver, CO, Verified Reviewer

This is to acknowledge that I had a very positive experience working with Mr. Greg Knight from Coventry Direct on the settlement of a life insurance policy. He was available whenever I needed him to answer every question that I had and always found constructive solutions to potentially problematic situations. I still have 3 more policies that I plan to settle and I wish I can work with him again to accomplish this hurdle in the same easy manner that we settled the first one. I would recommend him to everyone who wishes to settle a policy and not suffer during the process.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 25, 2020

Peter Hershon Rep

By James L., Weston Lakes, TX, Verified Reviewer

Outstanding professionalism. Courteous and kept me totally informed during the process. That's the way to run a company! Don't need 180 characters to appreciate service above and beyond!

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 27, 2020

Success

By Dennis H., Ohio, Verified Reviewer

Set out to eliminate an unneeded policy from my portfolio.

Ryan Grow worked hard to accomplish this goal. Although I am not the easiest of clients to negotiate with, Ryan kept coming back until we were both finding our positions acceptable. Good job, Ryan.

Bottom Line: Yes, I would recommend this to a friend

Posted on Feb 27, 2020

Services provided by Ryan Grow

By Stephanie K., Florida, Verified Reviewer

I worked with Ryan Grow over a period of several months in late 2019. His communications were always, without exception, timely and clear. When Ryan stated he would forward something to my attention, he always did so and there was never any need on my part to remind him or nudge him along. The project that we worked on together was at times stressful for me, but Ryan always clarified matters and made it so I had no need to stress. Thank you Ryan for making a difficult process easier.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 11, 2020

Chris Collins did a great job

By Steven K., Bar Harbor, ME, Verified Reviewer

I highly recommend Chris Collins, who served as my agent for a recent transaction at Coventry Direct. Chris was honest and forthright. I could rely on him for clear explanations of terms and procedures. If he didn't know an answer he immediately contacted someone who did and called back quickly with the needed information. He was patient throughout an extended process of deliberation and negotiation, persistent too, as he called frequently to make sure our process stayed on track and concluded successfully. I appreciate the excellent work that Chris and the important help he gave me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 13, 2020

Experience with Coventry

By James H., Hood River, OR, Verified Reviewer

I worked with Peyton Marcus and his shepherding me through the process was excellent. There were times I was a bit frustrated about the steps, but Peyton was always available and did a stellar job in helping me through the steps and answering all my questions along the way. He was clear about what was happening and kept me informed of everything that was going to happen. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 13, 2020

Working with Coventry

By Tom L., Ponte Vedra, FL, Verified Reviewer

My wife and I experienced a very high level of professionalism while working with Coventry and in particular with Payton Marcus, our representative. We were always kept informed of the progress and status of our business relationship and in particular, always stayed on the timeline he laid out for us to reach completion of our proposal.

High marks to Payton.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 21, 2020

A bit of an arduous process, make delightfully pleasant by Matthew Glanzberg

By Diane G., Brooklyn, NY, Verified Reviewer

Although the process took six months, primarily due to having to find the right physician to complete information on my husband (the insured), Matthew approached it with grace, respect, and wit. He was always responsive and really seemed to care that we get this completed. I would highly recommend him.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 11, 2020

Peter was spectacular

By John T., Tampa, FL, Verified Reviewer

The main reason I did business with Coventry was Peter. We had a lot of issues, but we just kept trying.

I plan to talk with Peter in the future just because I like him so much.

I would give him 10 stars.

Bottom Line: Yes, I would recommend this to a friend

Showing 82-108 of 143

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