Elite Singles

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Elite Singles

Overall Rating

1.2

142 Customer Reviews

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Summary

Elite Singles is a dating site that caters to highly educated people seeking to make a longterm love connection. While the concept is promising, there are some drawbacks.

Pros

  • Detailed signup questionnaire lets you specify aspects of your personality and preferred partner
  • Limited daily matches mean you won’t get overwhelmed with options
  • High subscription cost means many users are serious about finding love

Cons

  • Smaller membership base than similar dating websites (eHarmony and Match)
  • Higher subscription cost than similar dating sites
  • No more “elite” members than similar dating sites
  • Limited daily matches mean you might not hit it off with someone right away
  • You can only search the full membership base through the app
  • Low average rating from customer reviews

Customer Reviews

1.2 Stars out of 142 Reviews
5 Star:1% 4 Star:2% 3 Star:0% 2 Star:4% 1 Star:92%
6% Recommend This Service
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Posted on Nov 15, 2017

It's a trick

By Joseph, Douglas, WY, Verified Reviewer

They let you set up a site but then you can't look at anyone's stuff or see how many people on there are in your area nothing until you pay their membership fee of $34.00 a month (and six months worth all at once), just to find out there is no one on there that is even close to you.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 19, 2018

Unauthorized payment taken which amounts to theft

By Consultant PM, United Kingdom, Verified Reviewer

I just read in another review that this company has taken money from someone without authorization. They have done the same to me last night, even though I told them I did not give them the authorization to do this as they have not provided the service I have paid them for, and are in breach of contract as far as I am concerned. I am looking into my legal rights.

Their app is awful. It crashes or does not load often. I have paid for six months and had issues with the app on iPhone 5, 6, 7 and iPad 3rd generation and 2017. The issues are clearly with their app. I asked them to cancel my renewal but because I gave them five days notice, not seven, and they insisted on renewing for another six months, even when I explained the reason for canceling was because of the instability of their product.

If I could give this company zero stars I would. Stay well clear as it’s a total waste of money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Apr 26, 2018

Stay away from this website!

By Yallita, Texas, Verified Reviewer

False advertising. They hardly have any members and the ones they do never reply even if they are not what I am looking for. I tried to get a refund, but it is very difficult to get in touch with anybody. They do not have an 800 customer telephone number, and the only way you can get in touch with them is via email. This company is based off in Germany, so good luck if you try to get anything from them. Do not sign in and waste your money and time.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 18, 2018

Fake scam site, they all are!

By Anonymous R., New York City, NY, Verified Reviewer

You can't do ANYTHING unless you pay, and it costs a LOT! I'd say 99% of the "profiles" are fake and are made and used by the corporates employee to send men fake messages to string them along and keep them paying!

You will never chat with any real women on that website! The one or two real profiles were the hideous looking beasts who think they are worthy of a wealthy, good-looking, highly skilled, and very talented man! Don't ever waste your time with their fake scam site!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 20, 2019

Misrepresentation/fraudulent members

By Donna W., Louisiana, Verified Reviewer

Despite the statistics you stated, in my experience half of the members brought to my attention had degrees over an associates degree despite the fact I stated education was a high priority to me.

You cannot set the distance between you and matches permanently, so that’s a hassle to reset each us to narrow down matches.

Customer care is horrific - I made a complaint about the education issue that they misrepresented and no response.

MORE IMPORTANTLY than any if this - I have been notified by Elite for EVERY person who contacted me that they are "under investigation" in reference to their intent and legitimacy. I’ve been on other sites through the years and NEVER have gotten such notices before. Though Elite is being prudent and responsible, this fact demonstrates the lack of quality in the members the collect.

I THINK after the above experience I should be allowed a refund, but getting hold of customer care is a bigger effort than riding out the remainder of the time on the site and deleting emails.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 7, 2019

Scammers with flair

By Susan P., California, Verified Reviewer

Read the reviews, but question who is really writing them. Here is what really happens after you pay your mandatory 3 months for Elite Singles. The first 3 days you are bombarded with matches. They make sure you are thrilled because there is a 3-day right of recision here.

After that, matches start to deteriorate. Matches that live too far, too old or simply conflict with your requirement data start filtering in. Next, you end up with pages of no pic matches that have a profile of ten words or less, no details and no interest in writing back.

I decided to find out why. It seems the people who were getting my picture and profile were from other sites. Many did not pay and many were just fishing. I paid for Elite Singles because I wanted a smaller group of people who would pay for services. It's a scam.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Jan 26, 2017

Elite Singles only cares about your money

By Jade, California, Verified Reviewer

I wish I had checked this page earlier.

I decided to try a three-month premium trial without noticing the auto-renewal condition listed in the Terms and Conditions. So they auto-renewed my account without even a notice or confirmation. This is funny because they can spam one's inbox with hundreds of unimportant emails and notices, but when it came to the important consent on this, they failed to do so. It's fine if it was me who did not read the terms and conditions when signing and paying for the very first time.

So on the second day into the auto-renewed three months package, I noticed the pending charge from my bank account and canceled the membership. I received a confirmation email from them saying that my membership will be canceled after the three months, so basically sit tight, relax, and enjoy the ride from now until the next three months.

It came to me as a shock to see how a professional company chooses to deal with these issues in that manner. I contacted them and refused to use the service for the next three months (again, this was on the second day of an auto-renewed three-month package cycle). They replied saying "sorry," yet there was nothing they could do, except ask if I have a family member or someone that I could pass the rest of the time (practically three whole months) on to.

What kind of professionals would do that? Really, they would rather get one member's money (approximately $90) than avoiding a huge dent in their reputation and reliability. If there was a negative star, I would have come with that. Please be aware that their incentives are just one; the customer's money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on May 2, 2017

Rip-off

By Monica Mercer, Jacksonville, FL, Verified Reviewer

This is a terrible site and a rip-off. There were no professionals in my area. They charged me an auto-renewal after I canceled, stating that the cancellation must be received 3 DAYS AFTER JOINING. It is a scam to guarantee they charge you after you find out it is a lousy site.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Aug 17, 2017

Awful site

By Danny Rodin, Israel, Verified Reviewer

They will delete your profile without any reason nor warning.

Everything on that site is expensive, and nothing is for free. I wouldn't recommend it unless you enjoy bad interface, bad support and complete disregard for your efforts to build a profile.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Oct 30, 2017

Site is anti-social

By Monica Morris, Colorado, Verified Reviewer

This non-US based company, EliteSingles.com, is worthless. First, try to contact them. Simply you cannot call them after you join unless you want to call Germany. Also, they have an auto-renew policy which other sites have, but again, they are in Germany. Oh yes, you can fax them, how 21st century (bahaha), or write an address in Delaware, but call and speak to a person? NO.

That's right, this site is promoting the ability to "scientifically" match you with the love of your life, daily, but doesn't want to talk, not directly and not to you after you join. Sure, call them when you're registering? No problem. But later they are phantoms without integrity.

I was matched with someone to whom they had assigned a matching value of 40, on the 100-point scale. When asked why, I was told it's their scientific method, and I was given a prescribed answer, which also made no sense. So twice they didn't care. I have had to send at least a dozen emails and contact forms requesting to know if my profile was deleted and if my auto-renew canceled. I am still awaiting an answer on the latter.

DON'T waste your time filling out their nonsensical forms and DON'T waste your money on the likes of these unprofessionals who understand nothing of customer service. Can you say "rip off?"

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Jan 7, 2018

Don't waste your money

By Kymberley GC, Southport, Queensland, Australia, Verified Reviewer

This site is as BAD as they say. The app and website are pathetic, and so are the matches. When you change your criteria it does not work, you can't browse profiles, and their matches are oh so bad, and most of the time the matches live over an hour or two away even though I have my settings for only 50klm distance as that was the lowest option I could choose. I should have just thrown $300 down the toilet.

I also think its a scam. Out of all the matches they sent, I've received lots of smiles from completely inappropriate matches. I then sent a complaint to the support center and then received a few that were appealing that sent me a smile or message, I sent one back and then never hear from them again.

Not to sound like a princess, however, I'm a very attractive, fit woman being matched with overweight men ten years older than me. Don't waste your money!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted
Showing 78-88 of 142

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