FabFitFun

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FabFitFun

Overall Rating

1.5

38 Customer Reviews

Summary

FabFitFun is a seasonal subscription service that gives you $200 worth of full-sized beauty and lifestyle products for $50 per box.

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Customer Reviews

1.5 Stars out of 38 Reviews
5 Star:10% 4 Star:0% 3 Star:0% 2 Star:5% 1 Star:84%
11% Recommend This Company
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Posted on Jan 22, 2019

2 and 1/2 months and no shipment

By Noreen R., Seattle, WA, Verified Reviewer

I have a standard annual subscription. The first couple of boxes came with no problem, and the items are ok quality. I had gotten a make-up bag where the zipper broke on the first use. I didn't attempt to try to get a replacement. It's kind of fun to get the box in the mail. They are like a present to yourself.

However, I would not recommend trying to do anything non-standard. They don't have systems in place for extra/odd orders. They want you to order extras, they make that very easy. I made the mistake of ordering an additional add-on box to send to my daughter. I also ordered some add-ons for myself. After 2 and 1/2 months of chats and phone calls with them, I still don't have my own box or my add-ons. After about three attempts I did finally get a box shipped to my daughter.

I had to really insist on getting my money back. They said they don't normally issue refunds. They just keep saying the box shipment is expedited and they are "making sure" it ships to me right away. And then it doesn't. Finally today they said they are refunding my money. Although I have yet to receive the email confirming that. If you can't ship me a product in 2 and 1/2 months, I deserve my money back. They acted like they were doing me a favor.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on May 9, 2018

Most definitely not a scam! I signed up last year.

By Lisa Moran, Lake Worth, FL, Verified Reviewer

I signed up three seasons ago and love this company. Never had a problem. In the community forum, there are a lot of people that have had good reports regarding the customer service.

I thought I mistakenly ordered an item, emailed them, and they responded the next day and the issue was resolved. They are also active on the forum and respond to questions and concerns.

They are definitely not a scam, otherwise, thousands of women would be all over it! They are a huge company catering to a lot of people in both the U.S. and Canada. So, no, not a scam!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Sep 12, 2018

Love it!

By Deb D., Oregon, Verified Reviewer

They are totally not a scam. I have received two boxes and they are great! One had an item that was broken but I emailed customer service with a picture of it and they are sending a replacement. I think people who are displeased are the ones who do not read the fine print. You get to choose some of the times and not others. If you buy an annual subscription, you get to choose more, but the choices are limited by the quantity, so you want to order quickly. Of course, everyone knows this, so it does cause their site to crash often on the first day you can order the new box. This is something they do need to fix.

Even with that small problem, I love the box! There will always be some things in it you don’t want but you the value of what you get is so high that it’s worth it. If you want to know what’s in the box beforehand, check out mysubscriptionaddiction.com, they post there. Also, the first box you order will be the editor's box, which is slightly different than the other boxes.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Feb 16, 2019

Love FabFitFun

By Brandy A., North Carolina, Verified Reviewer

I'm thrilled every time I receive my box. You definitely get bang for your buck. Fantastic quality, full sizes and the add-on option is incredible. I have tried several products that I would have never considered at regular pricing and found that they are worth purchasing regularly.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jul 1, 2019

Single Boxes are a great value!

By Hanna R., Atlanta, GA, Verified Reviewer

I am a skincare, fitness and gadget junkie and love trying new things from quality companies. I do a couple of beauty box subscriptions that aren't expensive and if I get one or two things I can use I am excited. The rest I give away. When a friend first told me about FabFitFun in late Spring 2018 and gave me a discount code I checked it out. They were taking orders for the Summer 2018 box. I looked at all the offerings for the box and went to each individual product website to looked at reviews and pricing and determined $39.99 for $400 worth of quality products was worth it. I signed up for the Summer box in mid-May and heard nothing for a month and then went to the website and realized the boxes would ship June 1 or 15.

I finally got mine in late June and was disappointed that the main item I wanted, a $55 beach towel, was not included. They had substituted a $50 train case that was lovely but I wanted the towel. I sent an email and someone responded a couple of hours later and said I had not selected the towel but she would be happy to send it to me. I offered to send the train case back but she said that wasn’t necessary. The total value of my box was almost $500. I didn’t end up using everything myself but most every product was worth $35-$89. I used the extra items as stocking stuffers at the holiday. I considered subscribing for the year but after looking at the Fall and Winter boxes from past seasons I determined they were not as big a bang for your buck, most valued at $200-$250 and didn’t contain things I would use.

I got the Summer 2019 box and they let me use a coupon again so I got it for $39.99. I ordered in early June and it shipped within a week and it arrived a day earlier than expected. I received all of my first choices and the other standard items were wonderful too. I calculated the value at $416. I can't say enough good things about the quality of the contents of both Summer boxes. These boxes are developed for women by women with products from women-owned entrepreneurial companies. Many are trying to get the world out about their brands so that’s how you get merchandise for 85- 90% off retail. Because Spring and Summer are the seasons of renewal and vacation I think they really go all out on these boxes.

To anyone who wants to treat themselves or another woman (young or old) in their life, these boxes are a fun option but I would definitely research the contents of the box and print your selections just in case there is a mix-up. I think a subscription sets you up for disappointment once you start with a great box. Just check out the boxes each season. I haven’t done add-ons, there were a couple of cute things I did not select and would have purchased if available at a good price. Your box includes a magazine describing the products and brands and they give you coupon codes to all of the brands and you can purchase items you didn’t select or more of what you did at 15-30% off retail. Some items are actually marked down and with the extra discount, you can get a good deal. I recommend paying with a credit card like Amex or another bank who will advocate on your behalf and refund your money if your delivery doesn’t arrive.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 12 People Have Voted
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