I signed up three seasons ago and love this company. Never had a problem. In the community forum, there are a lot of people that have had good reports regarding the customer service.
I thought I mistakenly ordered an item, emailed them, and they responded the next day and the issue was resolved. They are also active on the forum and respond to questions and concerns.
They are definitely not a scam, otherwise, thousands of women would be all over it! They are a huge company catering to a lot of people in both the U.S. and Canada. So, no, not a scam!
Bottom Line: Yes, I would recommend this to a friend
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