Fabletics

I ordered 2 pairs of leggings, on sale. They were too tight so I returned them. Imagine my surprise when I got billed $49.95. I spoke to a gentleman in customer service who informed me I agreed to allow them to deduct this amount every month if I did not order anything. I told him I did not agree to this and he said "Yes you did - when you ordered the leggings!" So obviously it is hidden in the fine print. This is absolutely shameful and I feel they should refund me this money as a sign of good faith! But, of course, they won’t. Shame on Kate Hudson for being greedy and allowing this to happen. I am extremely disappointed with this company and immediately canceled my subscription.

Bottom Line: No, I would not recommend this to a friend

Bought Fabletics 2 for $24 leggings about two months ago today, and I went to check my checking account today and saw I was charged $49.95. I contacted customer service and the agent told me that he would not refund my money, that it was for a VIP membership. I stated clearly I did not okay this nor knew I would be charged. I am extremely upset. Please be careful when ordering from this company.

Bottom Line: No, I would not recommend this to a friend

I purchased two pairs of Fabletics leggings without realizing that I was signing up for a subscription service.

The ad said you could buy two pairs of legging for $24.00. However, about a week later they charged me another $49.95 which I thought was part of the original purchase so I didn't think it was much of a savings. One month later, they billed me another $49.95 for absolutely nothing. I contacted them and asked for an explanation. They said that I had signed up for a subscription and that if I didn't order something by a certain time each month, I would be billed $49.95. The leggings I purchased were nice but they are not worth $49.95 per month. I wear an extra small and most of the items that I like are not even available in my size. Whatever you do, do not do business with this company.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Appalling. Did not know they were going to take money out of my bank account every month, was not made clear enough. The whole system stinks. They should not get even a 1 star.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

They use a quiz to sign you up for a subscription and then do not answer the phone when you call to cancel. My teenage son thought he was just taking a quiz after purchasing a pair of shorts. The shorts ended up costing me $400.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Membership costs $49.95 a month. Which gives you 1 credit. So the only way to get your money's worth is to buy an outfit. You have to time when you buy or it will not be available. If you buy a $24 sports bra it still takes 1 credit. My home burned up last year in Oregon and I moved to Missouri. I ordered and they sent it to my old address, so I called and customer service fixed the address and mailed me another package. I again ordered this month and again it went to the old address. I called and they said they had to start an investigation and to call back next week. (Now I'm not so happy I have to wait, but I wait.) So I called back today, after 3 disconnects the guy tells me this is the second time this happened and sorry you're out $100.

I canceled my membership right then of course and asked to have my remaining money in my account refunded. He said OK. Well, a few weeks ago I got a new debit card, so I said can you tell me the last 4 of the card. He did, and I said I no longer have that card, can I give you the new card? Nope nope nope. He said it will refund to the bank that issued it. I hope so.

Do not use Fabletics!

For the price there are much better leggings out there.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

My mom had this subscription and never cared for it after the first few months. Mind you, this was in roughly 2019-2020. I had called to help her cancel and the customer service lady (I couldn't understand very well) did not want to let me cancel and tried to get my mom to stay and offered free gifts and points, but my mom still refused and was arguing for half an hour before she said she canceled it and hung up.

Today my mom looked at her statement (and mind you, we're in 10/2021) and she was STILL being charged and her account was still active. So we had to argue again with customer service and we demanded an email confirmation of proof that we canceled the membership. My mom plans to sue if she gets charged again. Customer service refused to give refunds, only store credit, and by using store credit you are still using the membership and will still be charged. 0/10 will never recommend. I assisted with everything regarding her purchase.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

I am extremely frustrated with this company. I canceled my membership back in January and I still get charged $49.95 each month. For 3 months, each month I call they say they have no record of charging my credit card. I read the credit card to them and they say sorry, no record yet. Each month I get my credit card statement and there it is – charged by Fabletics, $49.95. I have copies, emails of charges, and they refuse to assist me. Today the woman said to take it up with my credit card, not them. I will and I am angry.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

This company is nothing but a big scam. DO NOT ever use them. Also, the men's joggers' pockets suck. Everything falls out. Horrible company.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I, very middle-classed, purchase a $19.95 pair of pants for my son-in-law for Christmas. I came to realize they came with a $59.99 monthly fee. Pants rental, I suppose, lol, it is ridiculous. Watch out. I would very much like the $120 extra I paid, to be returned to me. The moral to the story, if you buy $19 pants, you need to be sure you don't agree to a $59.99 fee to enjoy the pants.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend