Fabletics

Where do I even begin?

Soo...I ordered my leggings on the 22nd of July, I made sure I did express shipping because I needed these pants. So I'm waiting and waiting and I look on Tuesday and my package is still in Memphis, when it was there on Monday at 5 am, but I didn't think anything of it and I let the week drag on, and I look on Thursday and still nothing. At this point I am beyond FUMING because I paid for rush shipping, so I call and ask for my money back and instead of putting the money back on my credit card I get the $8.00 back on my account (store credit). Are you actually kidding me? What's the point of paying for express/rush shipping if you still get it in a week?! It's Friday night now and I just called my bank to dispute the charge. Fabletics, IF I ever do somehow receive this package, you best believe I ain't usin' it!

I would never ever ever shop at Fabletics ever again!

Bottom Line: No, I would not recommend this to a friend

When I first became "VIP" it was very easy to skip the month. Now I feel that the skip is hidden within all the crap and you can't find it. You cannot easily find the "skip this month" and therefore get charged the $49.00. I can't even find a way to look up my account to know how much I have in my so-called account and there is no phone number anywhere to contact someone.

Bottom Line: No, I would not recommend this to a friend

This is a horrible, horrible business. Clothes are cheap. Selection is terrible. They make it nearly impossible to make purchases, use your credit, or cancel your membership. It's a scam. Stay away.

Bottom Line: No, I would not recommend this to a friend

I only got the VIP Membership to buy gifts. It is a SCAM. Fabletics is expecting the customers to NOT hit the skip feature in order to charge them in exchange for store credits. The customer would then feel obligated to use those credits since the charge has already happened. This is like how theme parks used make patrons buy Theme Park Dollars to be used in their parks, without offering refunds on unused dollars. It is also very much like why the Girls Gone Wild DVD company got sued for continually sending DVDs and charging the customer. The fine print was very fine, indeed. Now I am stuck with credits for products that my giftees considered "average" at best.

Bottom Line: No, I would not recommend this to a friend

I ordered 2 pairs of leggings, on sale. They were too tight so I returned them. Imagine my surprise when I got billed $49.95. I spoke to a gentleman in customer service who informed me I agreed to allow them to deduct this amount every month if I did not order anything. I told him I did not agree to this and he said "Yes you did - when you ordered the leggings!" So obviously it is hidden in the fine print. This is absolutely shameful and I feel they should refund me this money as a sign of good faith! But, of course, they won’t. Shame on Kate Hudson for being greedy and allowing this to happen. I am extremely disappointed with this company and immediately canceled my subscription.

Bottom Line: No, I would not recommend this to a friend

Bought Fabletics 2 for $24 leggings about two months ago today, and I went to check my checking account today and saw I was charged $49.95. I contacted customer service and the agent told me that he would not refund my money, that it was for a VIP membership. I stated clearly I did not okay this nor knew I would be charged. I am extremely upset. Please be careful when ordering from this company.

Bottom Line: No, I would not recommend this to a friend

I purchased two pairs of Fabletics leggings without realizing that I was signing up for a subscription service.

The ad said you could buy two pairs of legging for $24.00. However, about a week later they charged me another $49.95 which I thought was part of the original purchase so I didn't think it was much of a savings. One month later, they billed me another $49.95 for absolutely nothing. I contacted them and asked for an explanation. They said that I had signed up for a subscription and that if I didn't order something by a certain time each month, I would be billed $49.95. The leggings I purchased were nice but they are not worth $49.95 per month. I wear an extra small and most of the items that I like are not even available in my size. Whatever you do, do not do business with this company.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Appalling. Did not know they were going to take money out of my bank account every month, was not made clear enough. The whole system stinks. They should not get even a 1 star.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

They use a quiz to sign you up for a subscription and then do not answer the phone when you call to cancel. My teenage son thought he was just taking a quiz after purchasing a pair of shorts. The shorts ended up costing me $400.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Membership costs $49.95 a month. Which gives you 1 credit. So the only way to get your money's worth is to buy an outfit. You have to time when you buy or it will not be available. If you buy a $24 sports bra it still takes 1 credit. My home burned up last year in Oregon and I moved to Missouri. I ordered and they sent it to my old address, so I called and customer service fixed the address and mailed me another package. I again ordered this month and again it went to the old address. I called and they said they had to start an investigation and to call back next week. (Now I'm not so happy I have to wait, but I wait.) So I called back today, after 3 disconnects the guy tells me this is the second time this happened and sorry you're out $100.

I canceled my membership right then of course and asked to have my remaining money in my account refunded. He said OK. Well, a few weeks ago I got a new debit card, so I said can you tell me the last 4 of the card. He did, and I said I no longer have that card, can I give you the new card? Nope nope nope. He said it will refund to the bank that issued it. I hope so.

Do not use Fabletics!

For the price there are much better leggings out there.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

My mom had this subscription and never cared for it after the first few months. Mind you, this was in roughly 2019-2020. I had called to help her cancel and the customer service lady (I couldn't understand very well) did not want to let me cancel and tried to get my mom to stay and offered free gifts and points, but my mom still refused and was arguing for half an hour before she said she canceled it and hung up.

Today my mom looked at her statement (and mind you, we're in 10/2021) and she was STILL being charged and her account was still active. So we had to argue again with customer service and we demanded an email confirmation of proof that we canceled the membership. My mom plans to sue if she gets charged again. Customer service refused to give refunds, only store credit, and by using store credit you are still using the membership and will still be charged. 0/10 will never recommend. I assisted with everything regarding her purchase.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend