FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Mar 24, 2019

Great service

By Marilyn M., Vancouver, British Columbia, Canada, Verified Reviewer

Laura continued to follow up with me until she knew I had been able to complete the removal of the file I needed to remove manually. She was very professional and helpful. Great service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 24, 2019

Good

By Kermit C., Staten Island, NY, Verified Reviewer

So far, so good!

Easy to activate and initial scan went well. I will use it on other computers owned by family members. I gave the second FixMeStick to a friend who likes it and will use it on other computers she has.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 24, 2019

The best solution I found!

By Penny H., Alberta, Canada, Verified Reviewer

A hacker got into an email account of an organization that I deal with, which in turn infected my computer. I had no idea how to remove it, but I ran numerous malware and virus detection programs to no avail.

I saw a commercial on TV about FixMe Stick and it just made sense to me. I picked one up the next day and so far - it seems my computer problems were solved!

Thank you FixMe Stick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 25, 2019

FixMeStick

By James H., Marietta, GA, Verified Reviewer

An effective solution to a virus problem. A lot better than a new computer with the cost of the computer and installing programs. The only drawback that in this day of WiFi having to have an ether for updating is a problem. Otherwise, I love it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 25, 2019

Totally satisfied

By Jesse F., Montreal, Quebec, Canada, Verified Reviewer

I was skeptical at first but I have to say this product is amazing and thank you FixMeStick. My computer had malware in it and this product just made it vanish I am totally satisfied.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 26, 2019

Great product

By Merrell H., Nova Scotia, Canada, Verified Reviewer

Thought it was worth risking $10 to try. But was more than pleased when it brought our old dead laptop back to life. Saves us having to smash it up and disposing of it. Haven't tried it in our desktop yet, but will give it a try soon. We will definitely be renewing our subscription at the end of the month. Thank you FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 26, 2019

Wonderful service

By Marjorie P., Sarasota, FL, Verified Reviewer

FixMeStick customer service representatives are all wonderful and helpful whenever I have called them. They totally fix my problems without excuses or shoving the problem back at me. I didn't expect this level of excellent service when I purchased FixMeStick. Not in this day and age when you can't even talk to anyone. I highly recommend FixMeStick to all of my friends and relatives without anyone asking me to, because their service is phenomenal. Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 26, 2019

FixMeStick experience

By Carol A W., Howard Lake, MN, Verified Reviewer

I was experiencing problems with my FixMeStick. The technician that was assisting me instructed me on multiple ways to overcome the problem. The technician kept in contact with me to continue to resolve the problem. It was very fulfilling to be able to work with such a caring and knowledgeable group of people. When the technician I was working with could not answer my needs, she contacted someone else to get their input. I feel that I was treated with respect. They really value their customers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 27, 2019

Overall great, but Chromium still on my computer

By Gerwyn D., Mission, British Columbia, Canada, Verified Reviewer

I purchased the device with the purpose of cleaning all the malware and trojans out of my system. It appears to have done that with the exception of the trojan CHROMIUM. I have tried many ways to get rid of it to no avail and hoped the FixMeStick would do it.

So far no luck.

Everything else seems to be going great with the stick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 27, 2019

Excellent so far...

By Brian C., Ontario, Canada, Verified Reviewer

I have only used FixMeStick once but everything seems smooth as silk. Seems to be very deep and effective search procedure and found things that I did not even know existed! I would definitely recommend this to any computer user!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 27, 2019

Successful and not successful

By Tim F., Albert Beach, Manitoba, Canada, Verified Reviewer

Arrival time was fairly good. Purchased two - one for use on Microsoft and one for Mac. Seems both came with both so this really was not stressed and I wasted money where it was not required. Works very well on Microsoft but will not start on the Mac. Very disappointed. And feel somewhat taken by the marketing dept - I would have thought that Amazon would have checked some of their sales to be as advertised.

This is a scanning program with a time limit and I don't know if I would recommend. Bit of a bad taste at this point. Order -446 not working for Mac.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Mar 28, 2019

Hi Tim,

Thanks for reaching out! Sorry to hear you're having trouble running the FixMeStick on your Mac. We have instructions for how to start FixMeStick on Mac (it is a little different than PC) detailed here: https://www.fixmestick.com/start/.

If you're still having trouble, please contact our customer support team at support@fixmestick.com, or through our website: https://www.fixmestick.com/contact/.

Best,

Claire

Posted on Mar 27, 2019

Second one I've owned

By Bradd J W., Yukon, OK, Verified Reviewer

A couple of years ago I had purchased the stick. As with many items when loaned out it was lost.

When I saw again on HSN the stick I immediately purchased a replacement. I knew it was thorough and glad to purchase another.

I initiated the first scan when I was leaving the apt for the day. I waited until it told me it had control and I wouldn't be needed until the end.

After updating the stick and malware, it was off and running. I saw an estimated time to full scan to be a little over an hour. During this time I received an email saying welcome and any questions to reply or actually call a phone number. I shut it down when I got home and saw no infections listed. I received another email saying congrats on my first scan and it being clean.

I shall do a scan each month as recommended. Just plug and go. So easy and a real no brainer.

THANKS!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 27, 2019

Fine and dandy

By William B., Utah, Verified Reviewer

I fumbled a bit to get it to run, but after it started, it ran just fine. It found and removed several things. My computer now runs just fine and dandy. Thank you FixMeStick. I plan to run it at least every month.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 28, 2019

Unable to pay for anti virus.

By Gary S., Wisconsin, Verified Reviewer

I tried to pay for the antivirus offer that FixMeStick shows when you are running the FixMeStick software. I got a VERY prompt reply with a number of suggestions as to how to fix my access issue. Great service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 28, 2019

Usage

By Carole A., Wisconsin, Verified Reviewer

Just received, registered and used once. So far, so good. I hope it continues to operate as a useful tool. I also still have McAfee. Going to give the second stick to my daughter in Toronto to use on her laptop.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 29, 2019

Fantastic support service

By Christina K., Ontario, Canada, Verified Reviewer

Kudos to both Linda and Laura who were outstanding in helping me resolve my FixMeStick issues. Both ladies had great patience with me as I am the first to profess that I am not computer savvy.

This little stick can help other people with a tough infection, and I would suggest folks consider giving FixMeStick a chance.

I had purchased the Lifetime FixMeStick, which included exclusive, dedicated support for lifetime customers and they delivered 100%!

I highly recommend this product and mostly, am forever grateful in the phenomenal support which I received.

Keep up the amazing work!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 29, 2019

Works well

By Derek P., North Bay, Ontario, Canada, Verified Reviewer

I tried this on my office computer, after four hours it found many viruses, it cleaned them, very satisfied with results, well worth buying. I then signed up for up to 5x computers and will use on some more at the office.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 29, 2019

Blue screen of death

By Christopher J., Connecticut, Verified Reviewer

I have a Dell laptop which crashed with BSOD (Blue Screen of Death) last summer. My mother bought some of these as Christmas gifts for us kids, I figured that it would never work. So finally my tablet was outdated, so I tried putting one in. WOW, it took about an hour with a few easy steps, it was fixed! Seriously, it fixed it...that fast. Hats off to you. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 31, 2019

FixMeStick worked wonderfully

By Alexa K., Woodbridge, Ontario, Canada, Verified Reviewer

I have a 10-year-old Windows computer that was running dreadfully slow. I saw FixMeStick in our local Best Buy and thought I would try it out...it was a lot cheaper than a new desktop.

After almost 10 hours of scanning +600K files, the FixMeStick detected and deleted over 10 malware viruses.

My computer runs like a charm and is no longer painfully slow...

I would recommend FixMeStick to anyone experiencing problems on their computer...greatest thing I have done for my beloved computer!

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 31, 2019

Long time user, great service

By George M. D., Burlington, Ontario, Canada, Verified Reviewer

I am a longtime user of FixMeStick and have always found the service to be quick and to the point. When I have a problem, I run FixMeStick and all is resolved. Jess is amazing!

I would, and have, recommend this to all my friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 31, 2019

Great support and product

By Robert P., Fort Myers, FL, Verified Reviewer

I have used FixMeStick for a while now and have no issues. Works as described and keeps my system running well. What I do like is the cute reminder I get if I do not run a scan at least monthly.

Great customer service with a positive attitude. I enjoy their effort and look forward to any help from them if I need it.

Thanks and have a great weekend.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 31, 2019

Performance

By Frank M., Fresno, CA, Verified Reviewer

Does the job every time. If there was a downside, on my computer it almost takes two hours for a full scan. But in the end, the results are always worth it. So start the scan and go shopping and when you return, everything will be done. Delete the bad stuff and you're good to go.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 2, 2019

A superior product for all computers

By Malcolm P., Washington, Verified Reviewer

A couple of years ago, one of my laptops acquired a serious problem that whoever created it wanted an x amount of bitcoin to repair it. I did not take the bait as I had other computers that I could use to continue my daily work. A few weeks ago I uncovered my old laptop under some misc paperwork and I wondered if my FixMeStick could remove the virus. Low and behold, after about four hours FixMeStick had removed the virus and now my old laptop works just like it originally did. FixMeStick is an amazing product and I would highly recommend it to everyone who has a computer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 2, 2019

Luv FixMeStick

By Sherry H., Victoria, British Columbia, Canada, Verified Reviewer

We love the FixMeStick and have used it for many years. We clean our computers about every two months and have never had a problem with viruses. I would recommend the FixMeStick to anyone. Their customer service is also awesome!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 2, 2019

Helped speed up my computer

By Nancy W., Texas, Verified Reviewer

I was having trouble turning the computer on after shutting it down. I also found it to be quite slow to respond. After scanning with the "FixMeStick," my computer was more responsive, easier to reboot, and improved its speed.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 8, 2019

Super service

By Fred C., Ontario, Canada, Verified Reviewer

I had different problems with two sticks and two computers. Customer service person stayed with us for a couple of weeks with different solutions until the problems were solved. Very patient and pleasant. Couldn't be happier!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 8, 2019

Very pleased with this product and excellent technical support

By Robin G., Montreal, Quebec, Canada, Verified Reviewer

I've owned this product for several years now and run a complete system scan once a month. It detects malware, spyware, adware which other apps failed to detect. It's quite easy to use and is clearly designed to require minimal technical knowledge of computers. What's particularly advantageous about this product is that since the computer is booted from the USB flash drive containing it, FixMeStick loads its own operating system, so that any malware on your system can't be active (since your regular OS hasn't loaded and the malware isn't running and can't defend itself from eradication attempts).

What stands out about this product is the technical support. In an age in which so many apps and hardware are poorly supported whenever anything goes wrong, the folks selling this product have developed excellent technical support. You may not receive an immediate response, but I've always received a fairly quick response - a matter of a few hours or at worse, the next day, if you contact them on a weekend. The one time that I encountered a piece of adware that it wouldn't get rid of, they called me at home, stepped me through permitting them remote access to my system, and took care of clearing the unwanted adware manually as I watched the process unfold on screen. They fixed the problem and I learned a bit more about clearing malware from them. I've always found them generously responsive to technical questions.

In an age in which poor technical support is all too common, this company stands out as bucking the trend.

Definitely recommended.

As an afterthought - I recommended this product to an office colleague, who purchased it and ran it on her system. She reported to me that it found and eliminated dozens of instances of malware, spyware, adware, and other assorted undesirable apps on her system.

Bottom Line: Yes, I would recommend this to a friend

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