Robin G.
Robin G.
Montreal, Quebec, CanadaMember since April 2019

Reviews (1)


    • Apr 8, 2019
    • Verified Reviewer

    FixMeStick

    Very pleased with this product and excellent technical support

    Overall Experience:

    I've owned this product for several years now and run a complete system scan once a month. It detects malware, spyware, adware which other apps failed to detect. It's quite easy to use and is clearly designed to require minimal technical knowledge of computers. What's particularly advantageous about this product is that since the computer is booted from the USB flash drive containing it, FixMeStick loads its own operating system, so that any malware on your system can't be active (since your regular OS hasn't loaded and the malware isn't running and can't defend itself from eradication attempts).

    What stands out about this product is the technical support. In an age in which so many apps and hardware are poorly supported whenever anything goes wrong, the folks selling this product have developed excellent technical support. You may not receive an immediate response, but I've always received a fairly quick response - a matter of a few hours or at worse, the next day, if you contact them on a weekend. The one time that I encountered a piece of adware that it wouldn't get rid of, they called me at home, stepped me through permitting them remote access to my system, and took care of clearing the unwanted adware manually as I watched the process unfold on screen. They fixed the problem and I learned a bit more about clearing malware from them. I've always found them generously responsive to technical questions.

    In an age in which poor technical support is all too common, this company stands out as bucking the trend.

    Definitely recommended.

    As an afterthought - I recommended this product to an office colleague, who purchased it and ran it on her system. She reported to me that it found and eliminated dozens of instances of malware, spyware, adware, and other assorted undesirable apps on her system.

    Bottom Line: Yes, I would recommend this to a friend


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