FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Oct 14, 2018

Problem quickly resolved

By William C., New Jersey, Verified Reviewer

I was becoming a little disenchanted with FixMeStick because the outer case was continually coming off and I had to super glue it, but the representative told me they would replace it, which made me feel better because I was concerned that the stick could become damaged. I also don't know how well this stick is working in regards to PC threats because every time after using the stick the final analysis states there are no threats, yet other devices I have show there were virus attempts, so I'm depending on the stick for protection based on the TV ads, which I really don't know, so I'm assuming this is protecting me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 15, 2018

Amazing FixMeStick

By Joseph P., Arizona, Verified Reviewer

I followed the on-screen directions, and a couple of hours later it was done! It told me to take a break as it could take hours. It was better than I expected! Thank you! I only wish they offered an adapter for a tablet!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

Clean computer!

By Linda W., Texas, Verified Reviewer

Boy, it really helped my computer run a lot better! It took about five hours - I had so many threats on it! I used it on my desktop and my laptop and they are running like brand new computers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

Customer service

By Diane L., Saint Albans, WV, Verified Reviewer

These guys have some flaming customer service. I had a problem and did a chat online with them and they resolved my problem immediately. Thank you so much. Kudos to you! I will definitely renew when the time comes. Thanks again for your help! It is much appreciated.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 16, 2018

I tried the FixMeStick once and I like it.

By Ivan F., Port Alberni, British Columbia, Canada, Verified Reviewer

I'm running an older computer and it started to slow down, so I got the FixMeStick and tried it and it helped. I plan on running it every 2-3 weeks.

I need to upgrade my computer soon but plan to use the FixMeStink on my future computers to keep them uncluttered.

They have a good product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Had a major issue with my broken FixMeStick

By Ron B., Ontario, Canada, Verified Reviewer

I got in touch with Technical Service and my issue was fixed completely in one day. I rate FixMeStick as a 10. Plug it in and walk away and your issues, if any, will be fixed. I have been a customer for over 15 years.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

Good protection value

By James C., Arizona, Verified Reviewer

I have used FixMeStick for 4 years and have had excellent results. I paired it with McAfee anti-virus and have had just no problems. The "stick" failed recently and a brand new one was in the mail the next day. I'm pleased.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 21, 2018

I got my computer back

By William J., Kansas City, MO, Verified Reviewer

I saw the commercials for FixMeStick for a long time and thought something like that wouldn't work. After becoming so frustrated with my computer and the prices I was being quoted to fix it, I decided to try FixMeStick. It only cost me shipping to try it, so I tried it.

To tell the truth, I had problems getting it to work. I'm not a computer person, so I contacted tech support. About 20 minutes after I contacted them, I got a response and instructions on something to try. The FixMeStick started to work. I left it to run overnight and the next morning I had to do a couple of things and low and behold, I had my computer back. It is fast like it was when first purchased it, it was free of all the stuff that was causing me problems, and I do not have to borrow my wife's computer anymore, and that made her happy.

I told my friends and co-workers about FixMeStick and they are now going to try it. I would recommend FixMeStick to anyone having problems with their computer's speed and unwanted things on their computer. Try it, you'll love it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 22, 2018

Total satisfaction

By Michael S., Chicago, IL, Verified Reviewer

One of the great things about writing a review of this product is that I can honestly tell you it works, and it works well. I’m not the most computer savvy person in the world, although I don’t think I’m helpless either, but this really is a nice piece to keep around your computer. It offers a peace of mind and like I said, it really does work.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 22, 2018

Couldn't open FixMeStick

By Anne C., Pennsylvania, Verified Reviewer

I had a problem getting the FixMeStick opening, and the girl was very helpful and patient. Unfortunately, we got disconnected.

In the meantime, I somehow got it working on my own, so I did not call back.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 23, 2018

Hi Anne,

Thanks so much for your comment! I'm glad you were able to get your FixMeStick working. Please don't hesitate to reach out at support@fixmestick.com if you have any other questions or feedback! We love hearing from our customers!

Best,

Claire

Posted on Oct 24, 2018

I want to like my FixMeStick program, however, I'm let down

By Kenneth M., Jacksonville, FL, Verified Reviewer

It turns out I had no viruses, therefore what I needed was a one-click optimization program, and the let down for me is the optimation program they offered to sell to me also clears viruses.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 24, 2018

Hi Kenneth,

I'm sorry to hear you're not satisfied with your FixMeStick! It sounds like you purchased System Mechanic, one of our partner products. While the Pro version contains antivirus, it won't be as effective at removing viruses as your FixMeStick is. System Mechanic is an optimization tool that works very well in coordination with FixMeStick to keep your computer running well.

If you suspect the FixMeStick may have missed something in its scan, don't hesitate to email us at support@fixmestick.com. One of our agents would be more than happy to take a look and make sure you are completely satisfied with your product!

We look forward to hearing from you.

Claire

Posted on Oct 25, 2018

Great customer service

By Joy B., Sun City West, AZ, Verified Reviewer

Wonderful customer service. I received my replacement and used it immediately. Thank you! Everyone should have a FixMeStick. It's a relief knowing I'm safe.

I would definitely recommend it to my friends.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 25, 2018

Questionable at best

By John B., Ontario, Canada, Verified Reviewer

It worked OK on my backup computer, but I tried it for the last three days on my main system and no work was done.

Bottom line, I paid for 3 computers to be fixed for 1 year, worked on 1, so in my opinion, a waste of money. I would have been better off taking my main computer to a computer expert, it would be cheaper and would actually work.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Oct 25, 2018

Hi John!

I'm sorry to hear you aren't satisfied with your FixMeStick. If you're having trouble getting the FixMeStick started on your other computers, or if you think it might have missed something, please email us at support@fixmestick.com, or visit our website (www.fixmestick.com) where you can live chat with one of our agents! We'll make sure we do everything we can to rid your computer of viruses and get your computers working properly.

We look forward to hearing from you.

Best,

Claire

Posted on Oct 25, 2018

Windows RT tablet

By Brian P., Pickering, Ontario, Canada, Verified Reviewer

I read great reviews on this device and was ready to purchase. I have a Windows RT 8.5" surface and a Lenova 10" tabley with windows 10. After I talked to their chat line, I discovered they do not support tablets. The chat person was great, and their response was fast and informative. Hopefully, in the future, they'll come out with a tablet version.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 26, 2018

Worked great

By James H., Indiana, Verified Reviewer

I have only used it on one computer so far, but it took a laptop I would not even use anymore because of slow boot time and constant errors, to a laptop I use again. It removed 5 viruses that my Avast software could not even find. So far, so good. The boot time is 3 minutes, the old time was 10 to 15 minutes. And zero errors after 10 hours of use. Before FixMeStick, with 10 hours of use it would get at least 2 an hour.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 26, 2018

The FixMeStick is a great product!

By Mike A., Snohomish, WA, Verified Reviewer

I purchased my FixMeStick from HSN a number of years ago and have had great results with its performance. I use it for both of my laptops about once a month just to be sure my devices are free of any virus or malware problems. The stick has cleaned up a number of problems on my devices. I recently used it on my Dell laptop and the stick shut down twice, so I contacted support at FixMeStick and had a chat with a very nice lady named Simone and she told me my stick had to be updated and I downloaded and installed the update, and my stick works just great. I think everyone should own one of these FixMeSticks. Again, I want to thank Simone for her help with my problem.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 28, 2018

Best little bit of kit I have ever used

By George H., County Durham, United Kingdom, Verified Reviewer

I have had one of these for the last three years and use it on both my laptops, and although I have downloaded various antivirus software programs that have scanned my computer and told me that I had various virus on my computers and asked me to sign up for their product to remove them, my FixMeStick scanned my laptops and came up clean, showing that these companies are scamming you to buy their products.

I will never download any other software and will always use my FixMeStick to scan and clean my computers.

Best bit of kit I have ever bought and I will continue using it every month to scan my computers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 29, 2018

Customer service

By Rex B., Breaux Bridge, LA, Verified Reviewer

See product's awesome customer service. Easy to get help, very professional...thanks.

The problem solved quickly, friendly personnel, very knowledgeable. Again, thanks. A highly recommended product and service...works very well.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 1, 2018

New customer

By Charles M., Nova Scotia, Canada, Verified Reviewer

I bought the FixMeStick, came home, plugged it into my laptop, and kind of lost my way. I emailed and got an instant reply from Tia, she provided me with the correct instructions and was up and scanning within minutes. The scan was finished a few hours later and my computer was successfully cleaned and good to go. I will now use it on my desktop PC. A great product. I will recommend it to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 6, 2018

First time user

By Garry T., Toronto, Ontario, Canada, Verified Reviewer

Great product, first time found four threats. I highly recommend it. Easy to use.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 8, 2018

FixMeStick is a great software

By Darryl J., Newark, NJ, Verified Reviewer

I purchase FixMeStick with my new computer. Straight out of the box I installed FixMeStick on the computer, and I could not believe it - FixMeStick had removed several viruses. I recommend this software; it works great, I'm very satisfied with this product. And also, technical support is great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 11, 2018

FixMeStick

By Marilyn D., Workington, Cumbria, England, Verified Reviewer

This little stick is a must if your computer is running slow with the likes of malware/viruses, etc. My computer was running slow and freezing on scrolling for three or four seconds at a time. I used the FixMeStick and within an hour it had identified infections in my computer. One click of the "clean me" button and it was sorted. Now it's as good as new, running much faster, with no freezing of screen when scrolling. I'm so pleased with the FixMeStick that I would encourage anyone with slow running computers to give this a try, you will not be disappointed.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 12, 2018

Great tech support

By Janice E., North Miami Beach, FL, Verified Reviewer

I am a senior citizen and not really computer savvy, but I had a really good customer service technician. She was very knowledgeable, patient, and informative. She went all out to solve my problem with my FixMeStick. I know now that if I have any technical problems, I will receive good customer service. I highly recommend this product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 13, 2018

Quarantine of 5 viruses

By Charlie B., Alliston, Ontario, Canada, Verified Reviewer

I ran the FixMeStick software initially using the information provided in the FixMeStick box and starting the USB stick as requested. Then using the USB stick, then running it in boot mode, which eventually worked just fine.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 17, 2018

Exceptional help

By Patricia B., Kenner, LA, Verified Reviewer

Technician Laura helped me to get my FixMeStick to connect to a MiniMac with an Asus monitor and a Logitech keyboard. With an Apple keyboard, I would not have had a problem, but this was a first! Now I am a happy customer. Try it!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2018

Great product!

By Barbara Q., Stroudsburg, PA, Verified Reviewer

I have used FixMeStick on my desktop computer and laptop computer, and it worked fantastically. It took a few hours with the desktop since the hard drive is much larger, much shorter time with my laptop.

I recommend this product highly!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2018

FixMeStick

By Jerry B., Killeen, TX, Verified Reviewer

This is a truly exceptional product. I have been using it for a couple of years now, and have had no issues with viruses or other known internet problems. Keeping it up-to-date is flawless and automatic. I have one that is lifetime updates and a second one for three years. Tech support has been exceptional also. Thank you FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

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