I want to like my FixMeStick program, however, I'm let down
Overall Experience:
It turns out I had no viruses, therefore what I needed was a one-click optimization program, and the let down for me is the optimation program they offered to sell to me also clears viruses.
Bottom Line: No, I would not recommend this to a friend
Company Response from FixMeStick Technologies Inc.
Hi Kenneth,
I'm sorry to hear you're not satisfied with your FixMeStick! It sounds like you purchased System Mechanic, one of our partner products. While the Pro version contains antivirus, it won't be as effective at removing viruses as your FixMeStick is. System Mechanic is an optimization tool that works very well in coordination with FixMeStick to keep your computer running well.
If you suspect the FixMeStick may have missed something in its scan, don't hesitate to email us at support@fixmestick.com. One of our agents would be more than happy to take a look and make sure you are completely satisfied with your product!
Company Response from FixMeStick Technologies Inc.
Hi Kenneth,
I'm sorry to hear you're not satisfied with your FixMeStick! It sounds like you purchased System Mechanic, one of our partner products. While the Pro version contains antivirus, it won't be as effective at removing viruses as your FixMeStick is. System Mechanic is an optimization tool that works very well in coordination with FixMeStick to keep your computer running well.
If you suspect the FixMeStick may have missed something in its scan, don't hesitate to email us at support@fixmestick.com. One of our agents would be more than happy to take a look and make sure you are completely satisfied with your product!
We look forward to hearing from you.
Claire