Flaviar

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Flaviar

Overall Rating

4.3

549 Customer Reviews

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Summary

Flaviar offers a quarterly subscription program for rare and premium liquors from around the world and lets you sample a variety of flavors without committing to a full bottle. Overwhelmingly positive customer reviews indicate this subscription company really delivers.

Pros

  • Extensive selection
  • Occasionally offers better pricing for bottles than other suppliers
  • Excellent customer reviews
  • An easy subscription cancellation process

Cons

  • Relatively expensive for the amount of alcohol you receive
  • Some subscribers had shipping problems
  • Not available in many US states
  • You don’t have the option for complete customization with tasting boxes

Customer Reviews

4.3 Stars out of 549 Reviews
5 Star:77% 4 Star:4% 3 Star:0% 2 Star:2% 1 Star:14%
81% Recommend This Brand
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Posted on Nov 14, 2014

Do not buy from these people

By Teri Carpenter , UK

I have waited nearly six weeks and still my item has not arrived. If it is lost in the post office, then they tell me nothing more than that. Customer service is appalling. They really don't seem to care at all.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jul 9, 2015

Awful - avoid at all costs

By David Elliot , United Kingdom

Over two months since my purchase, customer service will no reply to emails and no shipping details given. I'm really disappointed with the whole experience. I would recommend that you avoid this website at all costs. There are loads of reputable and dedicated whisky sites out there and this is not one of them unfortunately.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jul 10, 2015

The worst experience

By Jana , San Rafael, CA

I can only echo the sentiments in the previous reviews. This company is a total scam.

I bought a Gilt offer for the Whiskey tasting set and received an order confirmation on Nov 29 stating it would arrive in 12-18 days. On Dec 11 I got an email that it was shipped and would arrive in 7-10 days. (The initial offer claimed that all orders put in before Dec 7 would arrive in time for Christmas).

Today is Dec 30 and I still have not received anything.

The worst of all is that they won't reply to any attempts to get in touch. I sent two Facebook private messages, one tweet, two comments and three emails - no response at all.

Escalated this now to the awesome Gilt customer service team and hope they can help me.

I would highly recommend to look for more honorable services and don't order at Flaviar. There are multiple others and shabby companies like this one won't stay in business very long anyway.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jan 14, 2015

Takes a while, but they do deliver

By Guido , The Netherlands

I bought three bottles in November. I was hoping to receive them before Christmas. Alas, this was not to be, as they arrived in January. It took me while to track down customer support, but they were quite helpful. They also sorted out a problem with one of the bottles quite quickly and satisfactory. The long waiting times were unexpected and the lack of a track & trace code was a bit of a pain, but overall, I would order again. I'd bump their rating to four stars if they sorted out the track & trace system.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Apr 2, 2017

Avoid at all cost

By Ray Washburn, Detroit, MI, Verified Reviewer

I placed an opening order and then got an email about some great sale of samplers. I opened that up and discovered that there was a bunch of stuff marked as sold out. Then when you actually picked something and then went to the checkout, it gave you an option to continue shopping. But if you do not pick anything there is no way to get back to the checkout.

They make this out to be all about great whiskeys and the opportunity to try a lot of rare whiskeys. It is a sale trap and scam designed to squeeze every penny out of you.

Bottom Line: No, I would not recommend this to a friend

Company Response from Flaviar Ltd.

Apr 13, 2017

Hey Ray,

I'm so sorry to hear other members beat you to your favorite picks, but you have to understand that in the "vault," a special section of our shop which is opened for a few days per month only. The samples and bottles are rare and very limited so that we can offer only a few at a time.

We understand that our first-come, first serve policy might be frustrating at times, but this way no one gets an unfair advantage. We like it because it's egalitarian, but we are currently working on further improvements to the model.

We're working hard to provide bigger vault editions in the future, so you'll have even more chance to get your hands on drinks you like the most. A small hint for future, vault releases is only there to help you plan. The vault opens its gates around the same day each month. Hope this helps with planning.

If you have more questions or need help with anything at all, please contact us at hello@flaviar.com. Our team will be most happy to help and answer any questions you might have.

Helpful Review? 8 People Have Voted

Posted on Apr 13, 2018

Not worth the money

By Donald Barnett, Spartanburg, SC, Verified Reviewer

First, DO NOT pay for a year’s membership! After two months I wanted out, and they refused any refund the full year $210 membership!

Second, their discounts are minimal. Costco is much better!

Third, the charge for their samples is ridiculously expensive.

Fourth, their shipping is a hit and miss. Save your money and avoid Flaviar!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 19, 2015

Missing 2 bottles

By J. J. , Portland, OR

I ordered three bottles of rum July 31, 2014. I received one bottle almost 5 weeks later. I emailed Flaviar. They responded September 11th saying I should receive my shipment of the other two bottles shortly. I still have not had a response to any of the emails I sent since, nor any shipments. Today is November 18th. I would like to have a response or refund after this extended period of time.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jan 4, 2015

Despite being questionable the products arrived

By Wayne DeLeeuw , California

I ordered three bottles of Sixty Six Rum from Barbados, though the shipping took longer than expected and the package arrived on New Years Eve. I guess there is a lot to celebrate and I'm happy that the product actually arrived in a very well made package and it is as described. As time went by I had started to read negative reviews and thought that I too may have been duped but glad to say that was not the case.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Nov 23, 2017

Don't waste your time or money

By Errol Glasser, New York City, NY, Verified Reviewer

I filled out a taste profile expecting to receive samples that fit it. Instead, I got one that did and two that didn't. Adding to this, their prices are exorbitant for the tastings and the full bottles. I tried canceling my membership but they would not terminate it early (that fine print again), so I have resigned myself to getting a dozen tiny samples of grog, most of which I won't drink, for $240. Just tastes like a rip off to me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jul 7, 2015

Be Patient

By James , Nashville, TN

After 3 weeks with not-so-much as a confirmation email, I got a little nervous. Flaviar and I exchanged some pleasant emails. Still, there was never any tracking number or receipt of any kind. I discovered why it took so long. They ship from Slovenia via snail mail. I saved $30 on my bottle of Scotch, so it was worth it to me. My father bought 8 bottles and got his package a week before I got my single bottle. Be patient. It will come.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Apr 22, 2017

It's not what you think

By Leenavy, Rochester, NY, Verified Reviewer

The author of the above article got it wrong. They don't send you anything "monthly." What you get for $20 a month is free shipping (big deal!) and the supposed opportunity to buy liquor that you otherwise would not have access to. But if you look through their inventory you find that they are not really offering anything unique or unobtainable.

The only thing I see beneficial is you can try samples to ensure that you don't waste money on a full bottle of something that you might not like. But you still have to pay $20 a month plus $40 and up (prices vary) for any samples that you want to try.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted
Showing 12-22 of 549

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