Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jul 23, 2019

Making the first step.

By John T B., Oceanside, CA, Verified Reviewer

After making the first call, I was greeted with personnel who first listen to my situation, regulate my situation, explain to me how they can help me and explain to me, if or when my request is approved, everybody will work as a team, including. It was that moment, I felt the weight of frustration leaving my body.

Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 23, 2019

John, thank you so much for your great feedback! Freedom Debt Relief is excited to help you achieve your financial goals! It's great knowing our program has lifted that weight off your shoulders, and we will continue to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 25, 2019

Very helpful

By Coral K., Wolfforth, TX, Verified Reviewer

Dan with Freedom Debt Relief is very caring and understanding of a customer's situation. He continues to be of great help as we continue the process. The relief I have felt since we started the process is outstanding.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 26, 2019

Coral, thank you for your great review! It's wonderful t to know Dan was able to give you such outstanding service. We will continue to be here for you throughout the program. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Posted on Jul 26, 2019

Great customer service

By Suzanne G., Arkansas, Verified Reviewer

They are there to help. If you call you talk to a person who is knowledgeable in the program. The agent is kind and takes the time you need to get an answer. Glad I chose Freedom Debt Relief to help me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2019

Thank you for your feedback, Suzanne! Our team is thrilled to hear that you have found us helpful. We pride ourselves with a highly trained and professional team. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Posted on Aug 2, 2019

Took a lot of stress from me!

By Janet J., Pennsylvania, Verified Reviewer

"Freedom" in the name is what I feel. The stress they have taken from me...the worry...the feeling of doom...the not knowing if I will ever get out from under...didn't want to ever have to resort to having some of my debt forgiven, but it happened. The employees I have dealt with have such compassion, never do they make you feel like a loser, they give you encouragement that you will achieve an end to the nightmare. Yes, your credit standing is not going to be good for a while, but it will get better...faster than it would if you were not to have called them. And, yes, I have recommended them to a friend. That's how comfortable I am with there services.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 5, 2019

We value your honest feedback, Janet! It is our pleasure to be able to relieve some of the stress and burdens off of you and help you get back on track to financial freedom. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Posted on Aug 2, 2019

Professionally understanding

By Marsha J., Denver, CO, Verified Reviewer

I had concerns and the folks I spoke with researched, reviewed the info I gave them and explained what was going on. They were patient and informative...

This was all completed while I was on the phone with them so I didn't have to sit and wait for a call back...that was helpful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 5, 2019

We appreciate your feedback, Marsha! We are happy to be able to resolve any questions you may have in one call. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Posted on Aug 5, 2019

Summary review

By Christina A., California, Verified Reviewer

Freedom Debt is one of the greatest programs I have ever known, everyone is very helpful and friendly. I'm so thankful to be getting this help from them. They also help me explain things with details and when I don't understand something I repeat it twice to make sure that I understand well what is being said and they don't seem to mind. I just love Freedom Debt, it's like a load that has been lifted off my shoulders.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2019

Thank you for the kind words, Christina. It is rewarding to hear such great feedback about our Client Services team. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Posted on Aug 6, 2019

Easy process and well explained

By Laura S., Dallas, TX, Verified Reviewer

I was nervous about debt consolidation but Jacob Nevzoroff was so great at explaining all my options without pressuring me into anything. He really made it about what worked best for me. I would definitely recommend talking with Jacob if you have any questions.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2019

Thank you for your feedback, Laura! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Posted on Aug 8, 2019

Suspending August 2019 deposit

By William R., Burke, VA, Verified Reviewer

When I called to suspend the August 2019 deposit I was greeted by one of your service reps who understood my request and was ready to assist me. He quickly placed a suspension of the August 2019 deposit. He reacted quickly and with a courteous response, an outstanding customer service representative. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Nov 4, 2019

Thank you very much, William! We're very pleased to know we've been able to assist you whenever you've needed it! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

Posted on Aug 8, 2019

Easy to work with

By Sarah B., Florida, Verified Reviewer

FDR’s team is easy to work with. They are patient in listening and advise accordingly to your concerns. FDR has taken a heavy load off my back. Wish I knew about them sooner. Thank you FDR and your wonderful team.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 11, 2019

Thank you for taking the time to share your thoughts, Sarah. It is absolutely heartwarming to know that we have assisted you in a challenging time. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2019

Great program

By Lorne K., New York, Verified Reviewer

Heather O'Conell has been great so far. She is very knowledgeable about her financial stuff.

So far the program has been really good for us. It will help us get out of debt and from under high-interest credit cards and loans.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 11, 2019

Thank you for sharing your feedback, Lorne. We are thrilled to hear such wonderful things about our Certified Debt Consultant who assisted you through enrollment. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 12, 2019

Great service

By Donald P., Texas, Verified Reviewer

Although I didn't think this service was legit, or for me, I changed my mind after speaking with Autumn. I'm only one month into this program, but so far everything has gone well. I'm still understanding the program, but it seems this will help me with my debt issues.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 13, 2019

Thank you for sharing your stellar feedback about our Debt Consultant, Don! We are overjoyed to have you in our program and take great pride in serving you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 14, 2019

Very glad I chose Freedom Debt Relief.

By Amparo B., Florida, Verified Reviewer

I have struggled with my "plastic addiction" (credit cards) for a while now. I never missed a "minimum payment", but I could never get out of the hole I kept digging myself into. Finally, I said, "let's see who's out there that can help you with this situation?" I had heard about Freedom Debt Relief from an advertisement, somewhere, so I started the dialog with Jeremy. Now, I feel better about my future financial picture because I will have taken care of the huge, recurring money drain of carrying too much ongoing debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 15, 2019

Thank you for your review, Amparo! We love being part of your success to financial freedom. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 2 People Have Voted

Posted on Aug 20, 2019

Happy

By Larry T., Boyce, VA, Verified Reviewer

Very happy so far with Freedom Debt Relief. Representatives have been very help and patient with us. Described the program thoroughly. Trying to help us to have money to do with. Our debtors have to contact freedom debt relief...we don't have to deal with them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for sharing your feedback, Larry. Our team is looking forward to serving you and working with your creditors. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 16, 2019

I just started.

By Suzanne D., New York Mills, NY, Verified Reviewer

I just started. So far when I joined the person I talked to was very helpful and explained everything to me, which helped me make a decision to join. I'm looking forward to be working with Freedom Debt Relief very much. Thank you so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for sharing your feedback, Suzanne. Our team is thrilled to have you apart of our Freedom Family! We look forward to serving you. Please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 19, 2019

Great decision

By Chris C., Indiana, Verified Reviewer

We are very new to the program, but so far we have really been comfortable with everyone we have talked to. Thank you for making us feel so at ease. We are committed to getting out of debt and being able to simplify our lives greatly. Thank you for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Welcome to the program, Chris. We are proud to have you as our valued client and look forward to seeing you debt-free! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 20, 2019

Helpful with creditors

By Elizabeth H., Baton Rouge, LA, Verified Reviewer

When I call about negotiations that are in place I receive the information timely and professional and also talking to or handling the creditors is a comforting relieve and finally, they stop calling and harassing me about paying them. I have learned to be patient and pray that soon I will be debt-free and can have my life settled without worrying about what bills are not paid in a timely manner. I would recommend Freedom Debt Relief to any of my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for taking the time to share your feedback, Elizabeth. Our team is pleased to be supporting you in this journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 23, 2019

Debt relief from a pro!

By Lance S., Florida, Verified Reviewer

Freedom Debt Relief thoroughly explained what it would do to make my debt more manageable, what I must do to achieve that goal and what I could expect while Freedom Debt Relief worked on my behalf. It explained that I must cease making payments on account of my credit cards so the creditors will have an incentive to negotiate with Freedom Debt Relief concerning my debt. Freedom explained that it would negotiate a reduction of the total amount of my credit card debt, that henceforth, I would tender payments to a special insured account and that within four years, my debt would be paid fully. Freedom is the personification of professionalism!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 27, 2019

Thank you for sharing your thoughts, Lance. Our team is extremely pleased to hear you are satisfied and have an in-depth understanding of the program and its benefits. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Aug 27, 2019

Date change

By Judith R., Minnesota, Verified Reviewer

Because the deposit of my paycheck and the automatic withdrawal of my monthly fee would result in my having an overdraft, I requested that my fee date be moved out one day. The representative I spoke with was very helpful and said it would not be a problem to change the date; which saved me from an overdraft.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 28, 2019

Thank you so much for your feedback, Judith! Our team is thrilled to know we could help you from overdrafts. We will be here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Posted on Aug 27, 2019

Weight off shoulders

By Kenneth G., North Carolina, Verified Reviewer

What an easy process, everything went very smoothly, way better than I could have expected. Amber was and still is very helpful with all my questions and made the process go so smoothly, and not once did I feel ashamed or felt bad in any way about the debt I had. I'm a 100% disabled veteran and just bought a house and got far behind, because of all the traveling I do for VA appointments. Thank you from the bottom of my heart for helping me out with my situation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 28, 2019

Kenneth, we are thrilled to read your review! It is our pleasure to relieve some of the burdens off of you. We are so happy to know this process has been smooth for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Sep 5, 2019

Help get back to normal life

By Randy M., Tennessee, Verified Reviewer

Helping me and my family get back on track so we can live a normal life. Thanks Freedom Debt Relief for all you guys have helped me and my family with. It was a little bit scary at first but they are very very good at what they do. I would really recommend to anyone that is in debt so far, you can see daylight. This is better than being bankrupt, my thoughts. It does pull your credit down some but if you aren't paying your bills it's going down anyway, and the credit companies will not work with you, they just give late payment charges and are more interested in that. So what are you waiting for, go for it and get your life back from Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for sharing your feedback, Randy. Our team of highly trained Client Advocates is here with you, every step of the way. They will be your guides through the negotiation process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2019

FDR's Mentor Associate and my mentor: Eric Ufondu

By Suzanne K., Glendora, CA, Verified Reviewer

I joined Freedom Debt Relief, and quit it, thinking that I would just declare bankruptcy, which is just a phone call away from being activated, and move on with my life.

My husband, 83, has just been diagnosed with Alzheimer's Disease, and I, at 78, will now be his caretaker - an almost overwhelming catastrophe to my mind, because I have medical problems of my own.

Eric has mentored me through all these obstacles, knowing that I, really want to discharge all of my debts so that my children will not be held liable for them. Bankruptcy is NOT an honest way to finish my life, in my opinion, so with his help and encouragement, I will let FDR guide my debt payoff program.

I have found that all the FDR personnel are like Eric in their courtesy, helpfulness, and desire to be of service. Special thanks to Eric who has been so patient, cheerful, and desirous to make things simple for me to understand. I really need this and am deeply appreciative of him.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 5, 2019

Thank you so much for sharing your story, Suzanne. We are deeply sorry to hear of your husband's illness and are sending our thoughts. Our team is proud to serve you as our valued client. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2019

Question: How program affects Credit Rating

By Milisande M., Lake Elsinore, CA, Verified Reviewer

Agent helped me understand how to use program agreements with creditors to inform potential lenders about present financial condition. The agent sent me copies of signed agreements with creditors. Modified loans should not be recorded as total "charge-offs." This is not logical in my opinion. I have not used the info yet but am pleased to have some method that will help me obtain usable transportation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for sharing your feedback, Millsande. Our team is thrilled to hear of your experience with our agent and we are dedicated to serving you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Posted on Sep 3, 2019

Thanking Freedom Debt Relief

By Joseph S., Pennsylvania, Verified Reviewer

Wanted to thank you for helping me get through this debt relief. The customer service was excellent and took me step-by-step so I can understand what was going on. I would recommend this to anyone who falls in the category as I did. Freedom Debt Relief is very understanding and willing to work with you thank you again for helping me work on my debt. I was very skeptical and did not want to do this because it's embarrassing and I should I never got this far but again the freedom debt relief counselors. That was very understanding and reassured me that I was doing the right thing. I want to thank you again for all that you did for me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

This is great to hear, Joseph. Freedom Debt Relief has your best interest in mind and we will continue to provide world-class customer service. Our company's business model is based on care, for both our clients and employees. We are looking forward to seeing you debt-free! Please reach out to our Client Services department if you have any questions or comments regarding your account at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Amazing company to help with your credit card debt.

By William Chris H., Pensacola, FL, Verified Reviewer

I am so very happy with Freedom, they have taken a big load off my shoulders and yet I am still paying my debt, but cut a lot of interest off the total card debt. I am very amazed with the whole staff, so very caring and helpful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for sharing your feedback, William. Our team is thrilled to be working with you and are looking forward to seeing you debt free. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Deposit date change

By Sue H., Denver, CO, Verified Reviewer

I called to change my deposit date for September and the person I spoke to was very helpful. When I have called in the past it has always been a very pleasant experience. Never had a problem when I have called.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for taking the time to share your experience, Sue. We are overjoyed to hear you had a pleasant experience talking with one of our agents. Our team strives to provide the best customer service experience possible. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Brief comment.

By Roosevelt V., Jacksonville, FL, Verified Reviewer

I'm looking forward to the assistance that Freedom Debt Relief offers to pay off my debts. And I hope they do what I have heard from others. Thank you Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

We appreciate you taking the time to share your feedback, Roosevelt. Our team is thrilled to be working for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

So far, so good!

By Elliot B., Sutton, MA, Verified Reviewer

I anticipate there will be some small problems as this type of debt reduction is totally new to my way of thinking about high debt. But we needed a debt reduction method that was not bankruptcy. At 73 years old, I can't afford 10 years of no credit. Freedom Debt Relief fits the bill and is affordable even with retirement on the horizon. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for your thoughtful review, Elliot. Our team will be working hard on your behalf. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted
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