Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on May 13, 2018

Helpful and reassuring

By Christine Story, Ridge, NY, Verified Reviewer

I worked with Jon W. and I was extremely nervous and anxious about starting a debt program. Jon was patient and kind. He walked me through every step of the process. When he asked about how I got where I am today financially, I was actually nervous because I thought he would judge me. He was very reassuring and professional. I would highly recommend Jon and Freedom.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 14, 2018

We're thrilled to receive your excellent review Christine! We're even happier to hear about the wonderful experience you've had with Jon! We look forward to being your debt solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 16, 2018

Happy, for the most part

By Jean, Kiester, MN, Verified Reviewer

I am very happy with the customer service that I have received. I did not feel pressured to join. I was provided with answers when I asked questions.

The one thing that I am less than pleased about is the costs associated with the service. I feel that a banking charge of $9.95 per month is outrageous in this day of free banking. I would prefer to have my dedicated account at my own bank, and that is not an option. I feel that is a little unprofessional and it seems just a little unethical. That fee on top of the fee that is added to the service itself on top of the attorney fee is a little high. I suppose it is considered cheap considering the interest I could be paying had I not joined.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 17, 2018

Thank you for your great review Jean! We are glad that you have had a great experience and we are confident that the settlements we negotiate for you will offset any of the costs incurred by the bank your dedicated account is with! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 18, 2018

Great service

By Scott Allen, Corona, CA, Verified Reviewer

Great service, very professional staff. It took very minimal time to set up the account, and customer service is awesome. My case worker is very attentive. I am very glad I went with this program. I would recommend anyone that's got their self-overextended to go with this.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

Thank you for your wonderful review Scott! We strive to make the program as easy as possible for our clients and we appreciate your referrals to friends and family who may be in need of our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 19, 2018

Start up and overall service

By Ervin Carraway, Florida, Verified Reviewer

I have to say that once we received the correct associate, our service has been A+++. Being in a lot of debt is very stressful, I have to say that after I spoke with Vanessa Martin, it felt like a massive weight was removed. I'm paying my debts, but at a price I can afford. She answered questions I thought of and many I didn't. So grateful!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

We're so pleased to hear you have had an excellent experience, beginning back in enrollment! We look forward to the remainder of your program being equally great! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 21, 2018

Glad I joined

By Jeanne T M., Ashland, VA, Verified Reviewer

I am still too new to this to have much to say, but it looks like this program is going to work for me. As far as I can tell now, I'm glad I made the decision to go with Freedom Debt Relief. I have had so many medical expenses that caused me to fall behind in my ability to keep up with required bill payments. Not wanting to fall too far behind, I made the decision to get help. I'm already glad I did.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

May 22, 2018

We're also very glad that you made the decision to go with Freedom Debt Relief as your debt solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Peace of mind

By Casey G., Maryland, Verified Reviewer

Very pleased to have someone negotiate with creditors on my behalf. And have a much lower monthly payment, compared to the minimum payment we were making with our credit card debt. Extremely pleased. Freedom Debt Relief is the real deal.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We really appreciate your positive feedback Casey! We're very pleased you chose us as your debt relief solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Debt

By Cheryl W., Winter Park, FL, Verified Reviewer

I found the representative very helpful in solving my debt issue, and I feel very comfortable that now I'll have freedom of debt in the near future. I highly recommend using this company they are like no others, no hidden fees, they truly care about your situation and want to help in any way possible. And the best part is they handle everything and you accomplish your goal, debt free!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for the wonderful review Cheryl! We appreciate your referrals to friends and family who may need our assistance! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

FDR experience

By Kathryn H., La Quinta, CA, Verified Reviewer

They provided much relief for my financial stress. Danielle was extremely empathetic and helpful. She listened to what I was saying and explained all my questions for clarity. FDR did everything to make the process go smoothly.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We're so glad to hear we were able to provide some stress relief along with your debt relief Kathryn! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 23, 2018

Best move ever

By Roy Michael M., Santa Fe, NM, Verified Reviewer

After struggling to keep up with numerous credit card payments and past lines of credit, we decided to get free of all the frustration. Freedom Debt Relief has so many positive reviews that we thought we’d give it a go. We are NOT disappointed! These guys are amazing, and we felt so relieved once everything got set up. We highly, highly recommend that you take control of your debt before your debt takes control of you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

First, I would like to thank you for your outstanding review Roy! We look forward to continuing to assist you in becoming debt free. We value each and every individual client and we're glad your experience is reflective of this.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 24, 2018

A new client

By Deborah T. A., Manville VA, Verified Reviewer

As a new client, FDR has given me a sense of future freedom. I feel like FDR will accomplish what I could not do on my own. They have already made me feel like part of their family and trust they have my back. I chose a reputable company like FDR and NLT to work with my personal accounts and negotiate a settlement with each one with NLT to support me and defend me in case one or more seek legal representation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your excellent review Deborah! We have a highly trained team to not only resolve your debts but we still walk you through each step of this journey!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 25, 2018

No worry

By Armando R., Texas, Verified Reviewer

I had too many bills pulling up, interest going up and I could no longer make the payments. Freedom helped me and explained everything to me in detail. Thank you freedom and all the staff, I appreciate all your time and commitment.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your kind review Armando! We are glad you enrolled when you did and chose us to assist you settling your debt!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 25, 2018

Wonderful service

By Rhoponza T., Alexandria, LA, Verified Reviewer

My experience with Freedom Relief was very positive. The staff was very helpful and sensitive to my needs. They made it their responsibility to ease my concern, regarding my credit rating and the effects it may have in the future. I will definitely recommend this program to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your feedback Rhoponza, and we are so happy to hear that you have had such a positive experience. We can only hope this continues for you through graduation of your debt relief program!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 26, 2018

Glad I called!

By Donna L., Chester, MD, Verified Reviewer

I have been so worried about how I was going to pay my bills. I researched and called a few other relief companies. None got back to me as fast as Freedom Debt Relief, and they helped me come to a payment I can actually make! So happy I found Freedom Debt Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your positive review Donna! We strive to provide excellent service to all clients while settling all accounts in a timely manner. Thank you for choosing Freedom Debt Relief to assist you!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Posted on May 27, 2018

A heavy weight lifted off my shoulder

By Fortunate H., Hyde Park, NY, Verified Reviewer

Although my debt hasn’t been resolved yet, I feel well protected by Freedom Debt Relief. They lowered my monthly payments to an affordable amount and they’re so easy to talk to, always available to answer any questions. I look forward to being debt free in the near future! I would recommend them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your review Fortunate! We look forward to settling your remaining debt and meeting your goal of officially being debt free.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 27, 2018

Amazing customer service

By Jenn K., West Bend, WI, Verified Reviewer

I was nervous to reach out for help, but Michael made me feel great about my decision. He did not pressure me to commit to anything I did not feel comfortable about. He thoroughly went through all of my options and discussed everything in detail for me. He never made me feel bad for being in this situation or for asking multiple questions. I loved that he was also incredibly easy to contact. I was able to text, call and email him throughout my decision process. He is definitely a keeper at Freedom!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

We appreciate your positive review Jenn! Our enrollment department is dedicated to providing world-class customer service to all clients and always answering questions, or resolving concerns in a timely manner. We are happy to help you in becoming debt free!

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 27, 2018

Too soon to tell

By Anne S., Maryland, Verified Reviewer

I only gave an average rating because it is too soon for me to form an opinion since I just enrolled in the past month. I would be happy to provide a more accurate review once I have been with FDR for a longer time.

I will say that everyone I spoke with over the phone or via email during my enrollment process was thorough, efficient, and helpful. And the dashboard/website is so easy to access and use.

I was nervous about enrolling, and there are many companies to choose from. So far, I have not regretted my decision to go with Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your honest review Anne! We understand the nerves that can come with the beginning stages of the program, but we will be here with you, and for you every step of the way! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 29, 2018

Truly relieved

By Elizabeth S., Texas, Verified Reviewer

The team at FDR have been so friendly and very patient. I didn’t know where to turn and hadn’t any idea that a company like FDR existed. They helped me weigh my options and talked it out with me until I understood completely where I was with my finances. I never felt pressured or made to feel inept about the process. I now can sleep at night and feel like there is a team of people who will be there for me as I go through this process.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you so much for your great review Elizabeth! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 30, 2018

Easy and comprehensive

By Terri Y., Lad Vegas, NV, Verified Reviewer

Freedom is a process that doesn't make you feel stupid. Very knowledgeable and spoke to me in layman's terms. Everything was upfront and answered all my questions without hesitation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Educating our clients about the program so that they understand every aspect, is one of our top priorities Terri! We're so glad to hear this has been successful for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 30, 2018

A okay in my book

By Audrey W., Alabama, Verified Reviewer

The agents here are friendly and explained everything where I could understand. And I am grateful for now I can relax knowing my debt will be taken care of in a timely manner, all in one.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for the awesome review Audrey! We're glad we've relieved your stress and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on May 31, 2018

It was fast and easy

By Sandra R., Chesterfield, MI, Verified Reviewer

They helped me to feel good about myself again knowing I would be paying off my debts. I know that it will take me some time to pay the debtors that I owe, but I don’t have to listen to the calls anymore.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 2, 2018

Thank you for your 5-star review Sandra! We're so glad to hear you're feeling better with Freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 3, 2018

Good people to work with

By Cindy T., Austin, TX, Verified Reviewer

Freedom Debt Relief are easy to work with. I found myself without work and in a difficult place. My credit card debt had gotten out of hand, and I felt as though there was no way out .

I contacted Freedom Debt Relief and they gave me an option where I wouldn't have to declare bankruptcy, which meant a lot to me. They settled with the credit card companies and I focused on getting a job.

I found their services to be invaluable.

I would highly recommend them to anyone who finds themselves in a similar situation and feel there's no way out.

I’m on track to be debt-free in four years, and there's no prepayment penalty, so it could be sooner than that.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're so glad to hear we were able to help you during your time of hardship, Cindy. You're on the fast track to success and financial freedom. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 5, 2018

Outstanding service

By Lora W., Papillion, NE, Verified Reviewer

The entire process was so easy, proving the company has dedicated tremendous time and energy listening to customers comments. Friendly, knowledge staffers helped me complete required paperwork. Philip was wonderful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

That's great to hear, Lora! We strive to make sure the program is as easy as possible, especially throughout enrollment. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 6, 2018

Good review

By Maria C C., Moreno Valley, CA, Verified Reviewer

I find this to be a very trustworthy company, and I'm glad I heard about this company when I did. This is a really big relief, and it makes me stress-free that I won't be wasting as much money. I can enjoy many more things with my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're happy to hear you're on the path to financial freedom, Maria! We look forward to settling the debt and helping you reach your goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 7, 2018

Waiting on my paperwork

By Angel M., Hayden, AL, Verified Reviewer

I have requested a copy of my contract since last month and am still on the waiting list. I was told to contact Nicole Deloach, and the last person that I spoke with told me that anybody could help me. Well, I am on the waiting list. I was told to check frequently but not for the same thing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We apologize for any inconvenience or delay. We have sent a copy of your debt resolution agreement to the email address on file, Angel. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 13, 2018

This is my first month

By Catherine D., Alabama, Verified Reviewer

I am just starting out on this journey. Everyone has been so helpful and guiding me through the process. I am so sure this is the place I need to be in my life. Thank you freedom for your help!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

Thank you for choosing us to be your debt solution, Catherine! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 14, 2018

Great getting out of debt

By Barbara H., Bossier City, LA, Verified Reviewer

I have had a great experience with Freedom as I don’t have to worry about the calls from the bill collectors anymore. It’s a good feeling that I’m getting out of debt. I would tell anyone that Freedom will help you get out of debt.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

That's great news, Barbara! We look forward to your continued success in becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Posted on Jun 19, 2018

Great experience

By Pat G., Mesa, AZ, Verified Reviewer

When we first decided to check out Freedom Debt Relief we were a bit apprehensive but doing our research, we saw that they had good reviews as well as the BBB.

When we called and spoke to Nick, he was very helpful and wasn't pushy at all. He explained everything thoroughly and walked us through the program. He was very personable and sincere.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2018

We're glad you found a company you can trust, Pat, and we're even happier knowing it's us! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

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