I am very happy with the customer service that I have received. I did not feel pressured to join. I was provided with answers when I asked questions.
The one thing that I am less than pleased about is the costs associated with the service. I feel that a banking charge of $9.95 per month is outrageous in this day of free banking. I would prefer to have my dedicated account at my own bank, and that is not an option. I feel that is a little unprofessional and it seems just a little unethical. That fee on top of the fee that is added to the service itself on top of the attorney fee is a little high. I suppose it is considered cheap considering the interest I could be paying had I not joined.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Thank you for your great review Jean! We are glad that you have had a great experience and we are confident that the settlements we negotiate for you will offset any of the costs incurred by the bank your dedicated account is with! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!