Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jul 11, 2018

Piece of mind

By Kimberle A., California, Verified Reviewer

I was thoroughly impressed with my experience with Freedom. I was concerned I was going to have monthly payments that were way too high for my budget, this was not the case, it is very affordable. I was also relieved to have someone else be a positive voice for me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 12, 2018

Kimberle, thank you for your review of the program! If you have questions about your account, give us a call at (800) 655-6303 to speak to a client services advocate who can assist you.

Posted on Jul 17, 2018

Very pleased.

By Carollee C., Cornwallville, NY, Verified Reviewer

I am very happy with Freedom Debt Relief. Everyone I spoke with was helpful and understanding. I would recommend their service to anyone who would like to get out of debt in a reasonable time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

That's great to hear, Carollee! We look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 17, 2018

FDR

By William B., Jeffersonville, KY, Verified Reviewer

Friendly and expedient service. They did a good job of welcoming me to the program. They never keep you on hold very long and really try to answer your questions. When you do try to do something they advise against they give you all of the information so you can make an informed decision. I hope this works out and I will be debt free by 2022!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

Thanks for the honest and helpful review of the program, William! We look forward to helping you reach your debt free goal by the estimated date! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 17, 2018

Too early for any input

By Clifford B., Lowell, MA, Verified Reviewer

I signed up and made a payment. The second one is due this week. I am still being harnessed by creditors, especially a loan company from California, still paying them, so they don't auto debit my checking account. Hopefully, in a couple of weeks, they'll call them and negotiate some type of deal.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

Thank you for providing this feedback to us, Clifford. We would be happy to address your concerns and discuss any and all options for excessive creditor calls! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 18, 2018

Very helpful in time of need

By Christopher d., Pennsylvania, Verified Reviewer

I needed to push out the date of my initial deposit for the debt relief program. The customer service personnel were very understanding and helpful and provided me with important advice related to my account.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 18, 2018

We're so glad to hear you were able to get the help you needed, Christopher! We look forward to your continued success with Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 18, 2018

What a relief

By Paula L., Wisconsin, Verified Reviewer

Freedom Debt Relief came along at just the right time. After the husband's medical problems, then my medical problems and losing my job, things just got to be way too much. The bills were way too much when there was only one income. I’m so glad we saw that commercial on TV. In 48 months we can get back to a normal life. The process was much simpler than I expected. They did all the work, and all I had to do was make a phone call. We are great full to everyone at Freedom Debt Relief for their help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Hi Paula,

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 18, 2018

Peace of mind

By Suzanne C., Palm Coast, FL, Verified Reviewer

Having endured five medical necessities, and two hurricanes, it became more clear that my "retirement" wasn't going to be anybody's dream. Constantly worrying about my unplanned early retirement, and trying unsuccessfully to find a solution, I finally filled out a request for an online quote from FDR. I followed up with a phone call to the gentleman who responded to that request. He was knowledgeable, polite, non-judgmental, and got back to me VERY quickly with a solution.

Considering all the fretting I had done, I wish I had contacted them a lot sooner. However, that is water under the bridge, and from here on I am moving forward towards a peaceful retirement.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Hello Suzanne,

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 20, 2018

Good

By Denise S., Whitehall, PA, Verified Reviewer

I have nothing but good things to say about all the people I have come in contact with. They explain everything in terms I could completely understand and set up payments that fit my budget.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Thank you, Denise! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 24, 2018

Lord, God, please help me.

By Lillian O., Castlewood, VA, Verified Reviewer

I pray that this program works for me. So far, all I have is calls from creditors and worries. I have already shared this program with others. Some creditors told me that it will take six months to start and that meanwhile, I am adding on late fees and interest charges. That is very disheartening.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

We will certainly make sure to help you, Lillian. If you are having questions or concerns about the program, please do not hesitate to contact our client services department at (800) 655-6303 for further assistance.

Posted on Jul 25, 2018

Couldn’t have done it without FDR

By Deb C., Kiel, WI, Verified Reviewer

I didn’t know how I was going to pay my husband’s medical bills and other bills! Things just kept getting worse until I saw an ad online for Freedom Debt Relief! I filled out the online form, and within hours I was getting help on how to pay for my debts! Very friendly and helpful staff!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Thank you for sharing, Deb! We strive to make the program as quick and easy as possible. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 26, 2018

The promise of peace instead of mayhem

By Cherie A., Kentucky, Verified Reviewer

Nobody ever said life is fair.

When aging began to affect almost every little corner of my life, even invading my moments of peace, the full effect of the unfairness in life hit me full in the face.

I couldn't work because my health was failing me. I had to retire early and rely on SS, which is not sufficient. Medicare is a help but doesn't cover a lot of what I need. Thank God for my husband's income!

Then, life's contradictions began to haunt us when my husband came down with cancer. It was like a tsunami washed over our finances. He was able to get work at home doing computer support Q&A, but that dwindled away also.

Between the high cost of medications and cancer treatments, I quickly realized a large jump in our credit debt because we had to rely on credit cards for household needs and even paying some bills. I was beginning to be depressed about everything and had little hope we would ever get free from our dilemma.

Then I read a review about Freedom Debt Relief and I gave them a call to see what they could do to help me!

They were open, and interested in helping me figure out what to do! They had the answers and the experience and the resources to take on my problem; to get things resolved over a little while with the help I can provide.

Now I have HOPE and some PEACE because I know I have them working on my behalf to reach the freedom from the chains of unfairness in today's shaky environment!

Thank you Freedom!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Thank you for your wonderful review, Cherie! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 26, 2018

New account

By Traci N., Texas, Verified Reviewer

Talking with the rep gave me the ability to see past tomorrow and finally have some hope to get things turned around. I have been divorced without child support for five years and everything has caught up with me. I have a good retirement income with a second job, but supporting myself plus a first-year college student was too much for me to handle on my own. I got behind on payments and tried everything to put groceries on the table and gas in the car. I was at the end of the rope.

Thank you for starting the process with me, and I want to pay as much as possible to end this part of my chapter as quickly as possible.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 30, 2018

Thank you for your 5-star review and great feedback, Traci! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 26, 2018

The greatest program!

By Helena D., Aberdeen, MD, Verified Reviewer

I am having a great time with the team. I find everyone very informative. This program is helpful to many. I wish more people would be more knowledgeable of it. The majority of us have some credit issues we need help with big or small. This program is life-changing in a good way. I find the energy of the team very uplifting. Everyone is working to help me meet my goal. We all like to go into retirement as debt free as possible. I feel I have the help I need now to do so. I am very excited about this program! This team seems like family to us. I can breathe more freely knowing someone is in my corner.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

We are so glad to hear about your wonderful experience and how we have helped you reach your financial goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 30, 2018

So far the people have been very helpful

By Nelson T., Wesley Chapel, FL, Verified Reviewer

So far the people have been very helpful and the material sent is informative. Only time will tell as to the results of the debt relief we will see. We only began the process and we are excited to see the best result possible.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

Thank you for your positive review, Nelson! We're glad you chose us to be your debt solution! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 31, 2018

Critique of Freedom Debt

By William G., Hampton, NY, Verified Reviewer

I have only experienced Freedom Debt for a month plus. I only find that Freedom does not (as all other similar companies don't) contact the credit card companies promptly. This stall in time allows the credit card company(s) time to add on new late penalties which of course adds more debt to be collected in the future of the contract. Must be looked at!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

Thank you for providing this feedback to us, William. Rest assured, we will still negotiate with your creditors for the lowest possible settlement and greatest savings to you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 1, 2018

FDR saved me from bankruptcy

By Claudia C., Houston, TX, Verified Reviewer

Over the past few years, I've had a lot of financial setbacks. I lost my car and home to a flood, many medical issues, and some family issues. Over time, I accumulated almost $20k in debt. I make a great salary but still could not meet even the minimum payment requirements each month. I was considering bankruptcy when I discovered Freedom Debt Relief. I decided it was time to ask for help. Within minutes of my submitting my online application, I received a call from Tamara. She was so compassionate and patient with all my questions. In less than an hour, I had received my new plan. It would cut my debt to almost 50%! The payment I know pay each month is so manageable and I can sleep better now. I only wish I had discovered FDR sooner. Such a blessing!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for leaving this wonderful review, Claudia. We know that hardship can strike anyone at any time and we are so glad to know we've been able to help you overcome this debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 1, 2018

So far so good!

By Donna L., North East, MD, Verified Reviewer

I don't start my program until 8/3/18, but I have to say that when I email a letter from a creditor to Freedom Debt Relief they respond within 24 hours and they also are very helpful when I have to call to ask a question about the program. Stay tuned for a new review, once my creditors start getting paid!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for sharing your initial experience, Donna! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 1, 2018

Help

By Cecilio O., Denver, CO, Verified Reviewer

Freedom Debt Relief is making life much better in helping me overcome my debts. It was a good move to resolve and take care of all my high credit cards and loans within a reasonable time frame with a modest monthly payment which allows me to have little more funds in hand. Their customer service personnel are also so very helpful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for the great review and feedback, Cecilio! Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 2, 2018

So far it's fantastic!

By Joshua F., Oakland, CA, Verified Reviewer

Danielle has been a gem! She has explained things so clearly and makes herself readily available whenever I have questions. Looking forward to working with her in the next two years!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for the excellent review about Danielle, Joshua! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 2, 2018

Very pleased and confident in the help of Freedom Debt Relief.

By Jimmy R., Franklin, NC, Verified Reviewer

I'm very pleased with the help I have already received. The associate that I dealt with was very knowledgeable and went to great length to explain the process, and what was expected of me and in return, what to expect of Freedom Debt Relief. I highly recommend Freedom Debt Relief to anyone who is struggling to meet their financial responsibilities.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

This is always great to hear, Jimmy! We look forward to helping you eliminate your debt! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 2, 2018

Freedom

By Ronald G., Pennsylvania, Verified Reviewer

I have only just begun my journey through Freedom Debt Relief but I feel the ease already. I am not on edge worrying about how I am going to pay this and pay that. My mind and body can relax now. I would truly recommend this to anyone who is in need of this kind of help. Freedom Debt Relief was the right choice for me, the people are very professional and will work with you at any time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

We love knowing that we are providing debt relief, along with stress relief, to all of our clients, Ronald. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 3, 2018

High five

By Mario J., Modesto, CA, Verified Reviewer

At some point, I was just done with this cycle of bill collectors calling and calling me, so I went online and found Freedom Debt Relief. I called them up and was helped by an employee who explained everything to my understanding. Let's say I work evening hours and was still helped, it was cool to see a company working late to help people like myself.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for choosing us, Mario! We are here seven days a week to help you, whenever you are available! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 6, 2018

Amazing experience!

By Kori B., Henderson, NV, Verified Reviewer

Very friendly staff and great understanding of what I needed help with. I enjoyed the interactions with every person I spoke with. The entire process was completely explained to me, so I am fully aware of what is going on. It feels very safe, and I have a full view of what is happening every step of the way.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

We love receiving reviews like this, Kori! Educating our clients about the program so they know what to expect, and also know that they hold the reigns, is so important! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

To be debt-free

By April H., Saratoga, NY, Verified Reviewer

Freedom Debt Relief was very thorough with the information they provided to me. They took the time to share all the options they have to offer and went over each one with me and helped me choose the right one for me. The way they explained how their program works and the benefits I will receive was very helpful, and I feel they were sincere when they said they really want to help me get out of debt. There were no hidden information or miss-communication with them. Everything they explained to me came in the mail just as they told it to me, no surprises. I am very excited to start this journey with them, and I know they will be right by me each step of the way. Thank you, Freedom Debt Relief, for being there when I really need you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, April, for your positive review about the program. Yes, we will be with you every step of the way. The great part is you are now a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

Yes I'm very happy I joined Freedom Debt Relief. It's going to help me out.

By Jeffrey U., Flushing, NY, Verified Reviewer

Yes, I'm very happy with the program. The staff was very helpful and kind. Lori mead was excellent and helpful. She explained everything how the program help. I'm going to be very happy with the program. I'm going to tell some of my friends about Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Jeffrey, we really appreciate your kind words about the program and also leaving a positive review. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

Great experience

By Cory G., Alabama, Verified Reviewer

Really great personnel and everything is right on top, from emails and keeping in contact, as well as letting you know what's going on. Really had a great experience and will recommend anyone having debt problems to contact Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Cory for sharing your positive experience about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Great customer service.

By Jarod C., Michigan, Verified Reviewer

When I first contacted FDR, I felt very uncomfortable working with a debt relief company to help me with my debt situation. After several conversations and emails with my personal customer service representative, I felt more at ease and was ready to take on my debt with their help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Jarod for great review. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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