Summary
Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.
Posted on Mar 9, 2020
Just wanna thank Freedom Debt Relief for helping with my debt, I feel like I have a life again, I am so excited to start living it. No more headaches with all those monthly payments, all that wasted money on interest, I just feel a weight lifted off my shoulder. Thank you again Amber with Freedom Debt, I am alive.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 11, 2020
Hi Carla! We are super excited to assist you to the financial future of your dreams! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom.
Posted on Mar 12, 2020
I had a lot of reservations going into this. Mostly fear and anger. Wondering how I'd gotten myself into the situation and if doing this was really my best option. The staff is professional and really listened to my questions and helped to ease my fear. I know in the long run this was truly the best decision that I could have made.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 16, 2020
Welcome to Freedom Debt Relief, Brenda! Thank you for sharing the fact that our advocates have been able to resolve any concerns you've had regarding our program. It's also rewarding to hear how pleased you are with the decision to move forward with us. We are confident in our ability to resolve the enrolled balances. Keep in mind you can visit your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Posted on Mar 16, 2020
Freedom Debt Relief really helped me out of my financial mess. Their representatives were very helpful, and explained everything I need to know about the program.
They were able to make my $600 a month credit payments down to $200 a month. I am very happy with their service and would recommend their program without hesitation.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 17, 2020
We appreciate your kind feedback, Stephanie. Thank you for sharing the positive experiences you're having in our program. The greatest reward is knowing your monthly deposit was calculated to be less than your combined monthly payments to your creditors! That is one of our top goals. Be sure to log into your Client Dashboard at www.fdrclient.com to view the progress you're making. Thank you for being the best part of Freedom Debt Relief!
Posted on Mar 17, 2020
The person took the information that I provided and gave me an update on some of my things in negotiation. The amount of money I will be saving is usually over 40% of what the original amount due was. I’m thoroughly excited and extremely pleased.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 18, 2020
Thank you for sharing your excitement with us, Stephen! Our team of negotiators work hard to be able to provide you with the best savings possible. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Posted on Mar 21, 2020
I clicked on the email and could not believe how fast they got back to me. I felt comfortable and at ease speaking with them, and a sense of relief as we spoke. I liked that they said we were partners. A partner wants you to succeed. When they said they can help me lower my monthly payments on my bills and help me get out of debt, my whole body relaxed. Everything was easily explained to me and my future no longer looked bleak, but bright. Also being able to let the creditors know when they write or call me that I can give them their name and phone number, so that they can speak with them instead of me, which of course was less stressful. I did not have any explaining to do. I trust my partner Freedom Debt Relief and I believe everything they told me. They have already set things in motion as proof that they mean what they say. Thank you FDR with all my heart. I am forever grateful to you.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 22, 2020
Lena, it is a pleasure to be your partner towards the financial future of your dreams. We couldn't be more excited for you. As you continue, remember to track your success along your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Posted on Mar 23, 2020
It's too soon to review the services, being that I'm just getting started. When I have something to review then I will. So far I want to say thank you, Freedom Debt Relief. I don't have anything else to report right now and would like to submit this review. I hope that I got enough characters now.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 25, 2020
Ulysses, welcome to the program! We look forward to helping you reach your financial goals. Please let us know if there is anything you need during this time. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Posted on Mar 23, 2020
I was reluctant at first to go with FDR, because I was feeling stressed about my credit being damaged. I was struggling to keep my debt in check. Since FDR is helping me, much of that stress is gone. I am able to breathe a bit easier taking care of things now. One of my 8 debts is satisfied and a second very close to being settled as well. It's a good feeling knowing that I did not let my creditors down. I believe in being responsible when I make a debt to pay that debt and FDR helped me with that. I would refer anyone struggling with the decision to get help from FDR to reconsider. I gave them a high rate because I am in a much better place mentally. Thank you, FDR.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 25, 2020
Juanita, thank you for leaving such a great review. You are off to a strong start, and we are proud of your accomplishments thus far. Please remember you can depend on us whenever you need anything concerning your graduation path. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Posted on Mar 23, 2020
Everything has been great so far. I am just in the beginning stages with this company, but their response to my questions, getting me through the paperwork, and understanding my personal situation has been great. I look forward to being debt-free in the future.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Mar 25, 2020
Welcome to the program, Ida! We are so glad you decided to move forward with this solution to resolve your debt. We can't wait to get you started! As we continue down this journey to financial freedom, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Posted on Mar 31, 2020
Freedom Debt Relief is a very helpful company that helps you get your bills in order. Their customer service employees are very friendly and answered all my questions. They are available any time to help you out. I am looking forward to continue working with them.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Apr 1, 2020
Diane, thank you for the amazing feedback! We work extremely hard to provide our clients with relief when going through this process. Please lean on us if you need anything during this time. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Posted on Apr 15, 2020
FDR has an outstanding business concept. So the big picture is positive, it's the little stuff I give less than a positive review. I am quite disappointed in the mediocre client interface. It does not compute for a 2000 employee company in business since 2002. Four examples:
(1) An input error, likely me, was made on the Dashboard. FDR Customer Services were friendly, but they cannot fix errors, email requests were the same. They are sweet people, but little provide little action and useless boilerplate. For example, how can one enter a payment date if one has never made a payment?
(2) FDR has an ambiguous Dashboard. For example, 'Action Needed' is misleading. This is for FDR action, not for client action. FDR states fees and they state fees come after debt settlement. Which is true?
(3) FDR literature is slick. It reads and looks great but it doesn't really say anything. How about more qualitative client statistics after 18 years of experience, if FDR legally can't make promises? What is my 'Order Number'? Maybe I missed it somewhere. It's not on my Dashboard and my email.
(4) Customer Service personnel are nice but are not empowered to do much. Customer Service made well-intended promises but in hindsight, they are not effective in correcting Dashboard errors.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Apr 21, 2020
We appreciate your feedback, Mr. Norvell, as we take every opportunity to get better in serving our clients. It's rewarding to hear you've enjoyed your experiences with Client Services. We aim to provide a supportive environment for our clients.
We apologize for any frustrations regarding your Client Dashboard. Our Client Services team is always happy to help! This means addressing any concerns regarding the Client Dashboard or any details about our program.
Please refer to the Welcome Pack that was mailed when you first joined our Freedom family. There are so many resources that will contribute to your success in our program! You will also see information about what to expect while enrolled with us, as well as the processes we use to obtain the best settlements possible! Thank you for allowing Freedom Debt Relief the opportunity to accompany your debt-free journey!
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