Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Jun 17, 2019

FDR to the rescue!

By Jeff M., Alabama, Verified Reviewer

I found myself in a pickle, so I called FDR to see what options I had. Turns out I had a couple of them and they BOTH fulfilled my needs. FDR was totally professional and helpful, told me what to expect and explained things thoroughly. Couldn't ask for a better experience! Freedom Debt Relief, it just doesn't get any better!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 18, 2019

We welcome you to our Freedom-Family, Jeff. We are thrilled we were able to provide you some unique options to fit your situation. If you have any questions or simply would like an update on your progress, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

Helpful Review? 1 Person Has Voted

Posted on Jun 22, 2019

Big thank you

By Paula F., Cape Charles, VA, Verified Reviewer

It was a decision I made five years ago, overwhelmed in debt, most of my life. Starting retirement, I had to stop and rethink my lifestyle. My journey was rough, but as the debt balances were getting resolved, Freedom worked with my needs each time I needed to make adjustments to stay with the program.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 22, 2019

Congratulations on your success in our program, Paula! We're glad we could help you achieve a better financial future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Jun 24, 2019

I wish I knew about this company sooner. This is my blessing in disguise.

By Lisa D., Texas, Verified Reviewer

I am in the beginning process, but I was happy about reducing the total debt owed and the response for quick approval and return phone calls in a timely manner. The information provided answered all of my questions. I am just grateful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jun 25, 2019

We appreciate your valuable feedback, Lisa. Our team is thrilled to have you a part of the Freedom Debt Relief family and look forward to helping you get to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jun 25, 2019

Very helpful

By Carol G., Ontario, CA, Verified Reviewer

Have a question about my account and the person I spoke with very helpful and was able to explain my questions accurately, thank you. Everyone in this company has been very nice and concerned regarding my situation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 2, 2019

Thank you for your positive review, Carol. We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Jul 2, 2019

Comment

By Lauretta M., District Heights, MD, Verified Reviewer

So far I love the promptness of response. It’s still early, I am looking forward to seeing the end result. I just started getting emails from the debtors and I am doing my part and sending to the appropriate people at the Debt Relief and they respond quickly. Thanks so much.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 5, 2019

Thank you for the honest feedback, Lauretta! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Jul 10, 2019

Great job

By Christopher D., Florida, Verified Reviewer

Continue to do the great work. I am glad to work with you, great experience with you and your company to finish up the paperwork and send it over to the office. And great job working on the phone with you all the time. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Jul 11, 2019

We love your great feedback, Christopher! We are happy you value the efforts we have put toward gaining your financial health back. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Aug 19, 2019

Great decision

By Chris C., Indiana, Verified Reviewer

We are very new to the program, but so far we have really been comfortable with everyone we have talked to. Thank you for making us feel so at ease. We are committed to getting out of debt and being able to simplify our lives greatly. Thank you for your help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Welcome to the program, Chris. We are proud to have you as our valued client and look forward to seeing you debt-free! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 20, 2019

Helpful with creditors

By Elizabeth H., Baton Rouge, LA, Verified Reviewer

When I call about negotiations that are in place I receive the information timely and professional and also talking to or handling the creditors is a comforting relieve and finally, they stop calling and harassing me about paying them. I have learned to be patient and pray that soon I will be debt-free and can have my life settled without worrying about what bills are not paid in a timely manner. I would recommend Freedom Debt Relief to any of my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 22, 2019

Thank you for taking the time to share your feedback, Elizabeth. Our team is pleased to be supporting you in this journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 23, 2019

Debt relief from a pro!

By Lance S., Florida, Verified Reviewer

Freedom Debt Relief thoroughly explained what it would do to make my debt more manageable, what I must do to achieve that goal and what I could expect while Freedom Debt Relief worked on my behalf. It explained that I must cease making payments on account of my credit cards so the creditors will have an incentive to negotiate with Freedom Debt Relief concerning my debt. Freedom explained that it would negotiate a reduction of the total amount of my credit card debt, that henceforth, I would tender payments to a special insured account and that within four years, my debt would be paid fully. Freedom is the personification of professionalism!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 27, 2019

Thank you for sharing your thoughts, Lance. Our team is extremely pleased to hear you are satisfied and have an in-depth understanding of the program and its benefits. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Aug 24, 2019

Getting out of debt

By Deborah S., St. Paul, MN, Verified Reviewer

I have only been with you for a month and I don’t know of any progress on my accounts, nothing comes up when I look on the dashboard. My eyesight is not the greatest so if you could possibly send me a printout every quarter it would be greatly appreciated.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 27, 2019

Thank you for sharing your feedback, Deborah. We typically see creditors ready to negotiate at the four month mark. However, please know we have a strong client services department who is ready to assist you and provide updates, 7 days a week. The phone number is 1-800-655-6303. A member of our team will be reaching out to you shortly.

Helpful Review? 1 Person Has Voted

Posted on Aug 27, 2019

Weight off shoulders

By Kenneth G., North Carolina, Verified Reviewer

What an easy process, everything went very smoothly, way better than I could have expected. Amber was and still is very helpful with all my questions and made the process go so smoothly, and not once did I feel ashamed or felt bad in any way about the debt I had. I'm a 100% disabled veteran and just bought a house and got far behind, because of all the traveling I do for VA appointments. Thank you from the bottom of my heart for helping me out with my situation.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 28, 2019

Kenneth, we are thrilled to read your review! It is our pleasure to relieve some of the burdens off of you. We are so happy to know this process has been smooth for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Helpful Review? 1 Person Has Voted

Posted on Sep 5, 2019

Help get back to normal life

By Randy M., Tennessee, Verified Reviewer

Helping me and my family get back on track so we can live a normal life. Thanks Freedom Debt Relief for all you guys have helped me and my family with. It was a little bit scary at first but they are very very good at what they do. I would really recommend to anyone that is in debt so far, you can see daylight. This is better than being bankrupt, my thoughts. It does pull your credit down some but if you aren't paying your bills it's going down anyway, and the credit companies will not work with you, they just give late payment charges and are more interested in that. So what are you waiting for, go for it and get your life back from Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for sharing your feedback, Randy. Our team of highly trained Client Advocates is here with you, every step of the way. They will be your guides through the negotiation process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2019

FDR's Mentor Associate and my mentor: Eric Ufondu

By Suzanne K., Glendora, CA, Verified Reviewer

I joined Freedom Debt Relief, and quit it, thinking that I would just declare bankruptcy, which is just a phone call away from being activated, and move on with my life.

My husband, 83, has just been diagnosed with Alzheimer's Disease, and I, at 78, will now be his caretaker - an almost overwhelming catastrophe to my mind, because I have medical problems of my own.

Eric has mentored me through all these obstacles, knowing that I, really want to discharge all of my debts so that my children will not be held liable for them. Bankruptcy is NOT an honest way to finish my life, in my opinion, so with his help and encouragement, I will let FDR guide my debt payoff program.

I have found that all the FDR personnel are like Eric in their courtesy, helpfulness, and desire to be of service. Special thanks to Eric who has been so patient, cheerful, and desirous to make things simple for me to understand. I really need this and am deeply appreciative of him.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 5, 2019

Thank you so much for sharing your story, Suzanne. We are deeply sorry to hear of your husband's illness and are sending our thoughts. Our team is proud to serve you as our valued client. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 2, 2019

Quick and easy

By Lanny H., Granbury, TX, Verified Reviewer

Very fast process and not much time wasted getting everything for the experience of the process. Everything went great with the little we needed to do.

The amount we needed to invest was very minimal. Actually more reasonable than a competitor we had been using prior to this firm.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

That is absolutely wonderful to hear, Lanny. Our team is thrilled to hear of your enrollment experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 3, 2019

Thanking Freedom Debt Relief

By Joseph S., Pennsylvania, Verified Reviewer

Wanted to thank you for helping me get through this debt relief. The customer service was excellent and took me step-by-step so I can understand what was going on. I would recommend this to anyone who falls in the category as I did. Freedom Debt Relief is very understanding and willing to work with you thank you again for helping me work on my debt. I was very skeptical and did not want to do this because it's embarrassing and I should I never got this far but again the freedom debt relief counselors. That was very understanding and reassured me that I was doing the right thing. I want to thank you again for all that you did for me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

This is great to hear, Joseph. Freedom Debt Relief has your best interest in mind and we will continue to provide world-class customer service. Our company's business model is based on care, for both our clients and employees. We are looking forward to seeing you debt-free! Please reach out to our Client Services department if you have any questions or comments regarding your account at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 4, 2019

Stole my money!

By Kari N., Minnesota, Verified Reviewer

I need to get an attorney. FDR won’t give me back my money $7,500 that I was told to pay by Sonja and my account would be paid in full. Well, it’s not. FDR is paying $1 and $5 a month on my accounts! They are thieves! DON’T use them! Funny, Sonja won’t talk to me now!

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Sep 5, 2019

Thank you for sharing your feedback, Karl. We apologize for your dissatisfaction with our program. A member of our team would love to reach out to you. However, we cannot find an account using the name on your review. Please reply to our direct message so we can obtain your contact information. Thank you.

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Amazing company to help with your credit card debt.

By William Chris H., Pensacola, FL, Verified Reviewer

I am so very happy with Freedom, they have taken a big load off my shoulders and yet I am still paying my debt, but cut a lot of interest off the total card debt. I am very amazed with the whole staff, so very caring and helpful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for sharing your feedback, William. Our team is thrilled to be working with you and are looking forward to seeing you debt free. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Deposit date change

By Sue H., Denver, CO, Verified Reviewer

I called to change my deposit date for September and the person I spoke to was very helpful. When I have called in the past it has always been a very pleasant experience. Never had a problem when I have called.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for taking the time to share your experience, Sue. We are overjoyed to hear you had a pleasant experience talking with one of our agents. Our team strives to provide the best customer service experience possible. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Brief comment.

By Roosevelt V., Jacksonville, FL, Verified Reviewer

I'm looking forward to the assistance that Freedom Debt Relief offers to pay off my debts. And I hope they do what I have heard from others. Thank you Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

We appreciate you taking the time to share your feedback, Roosevelt. Our team is thrilled to be working for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

Looking forward to relief of credit card debt

By Bradley D., New Prague, MN, Verified Reviewer

I have always been skeptical of these types of programs because I have heard so much about scams and identity thefts. However, my wife convinced me to take a look at Freedom Debt Relief.

Our credit card debt has become a burden, which I sincerely would like to put behind us. We have never been late on a payment and always paid more than minimums but we weren't gaining ground.

Our customer rep (Joe) was very courteous and knowledgeable. If FDR does what they say they will, I will be very happy. Although we have been in the program a very short time, it has been a comforting feeling to know we are on the right path.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for sharing your experience, Bradley. It is rewarding to hear such great feedback about our Certified Debt Consultant. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 6, 2019

So far, so good!

By Elliot B., Sutton, MA, Verified Reviewer

I anticipate there will be some small problems as this type of debt reduction is totally new to my way of thinking about high debt. But we needed a debt reduction method that was not bankruptcy. At 73 years old, I can't afford 10 years of no credit. Freedom Debt Relief fits the bill and is affordable even with retirement on the horizon. Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

Thank you for your thoughtful review, Elliot. Our team will be working hard on your behalf. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 7, 2019

Feeling less stressed

By Debra S., Plymouth, MA, Verified Reviewer

I clicked on your website after it came upon some benefits for seniors email that I received. At first, I was hesitant about finding out more about Freedom Debt Relief. I talked a few times with Wendy Gibson, one of your agents. She was very informative and understanding. I now am more confident that I did the right thing for me by going forward with your program and looking to "getting out of debt". Thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

How wonderful to hear, Debra! Our team is thrilled to hear you found our program and we are looking forward to serving you on this journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Sep 8, 2019

Easy-peasy

By Robert P., Arizona, Verified Reviewer

The people are very helpful and understanding. They work with you to fit your budget to payments you can afford. It's simple and easy to get started. They helped cut my debt payments in half to set up an account to pay off my debts and being on Social Security, that's very helpful. Anyone in any financial circumstance could use this.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 9, 2019

We appreciate your feedback, Robert. Our team is thrilled to hear you have been satisfied with your deposit amount and program. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 11, 2019

Great help

By Cindylynn D., Orange City, FL, Verified Reviewer

Freedom Debt Relief has been a great help to us so far and very easy to work with. They help you each step along the way and take the worry out of everything. If a creditor calls you after you start the program all you have to do is give them the phone number to Freedom Dent Relief. If they mail you something then you can either send it to Freedom, fax it to them, or email to them and they will deal with the creditor, you no longer have to.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 13, 2019

Cindylynn, thank you for your feedback. Our team knows it can be difficult dealing with creditors on your own. We love being part of your success to financial freedom. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Helpful Review? 1 Person Has Voted

Posted on Sep 19, 2019

It's all good so far

By Lucy S., Utah, Verified Reviewer

My only concern is that I'm getting a lot of emails and I don't know, nor do I have the time, to keep answering. I'm just waiting for you to start taking my money out of my account on the 20th, which will be the 1st time, and then will go from there. I feel pressured. I'm afraid that if I don't answer one of your emails that I'm going to mess everything up.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2019

Thank you for sharing your feedback, Lucy. Please do not feel like you have to answer our emails unless we are requesting specific information. It will not have an impact on your program. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 20, 2019

Excellent service appreciated

By Isa I., Massachusetts, Verified Reviewer

I am listened to and my needs are promptly and satisfactorily met each time I have a pressing concern. I am notified of each transaction in a timely manner and feel that my financial affairs are in trusted hands.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2019

We appreciate your valuable feedback, Isa. It is rewarding to hear such great feedback about our Client Services team. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Sep 21, 2019

Becoming debt free

By Grisel V., Manhattan, NY, Verified Reviewer

I was scared at first. I checked many but couldn’t make a decision out of fear. When reading the reviews of others it helped to make a decision. I am at peace and ready for the blessings.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Sep 24, 2019

We appreciate your feedback, Grisel. Our team is here for your support. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted
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