About Genie Bra

The Genie Bra is a seamless bra that claims to give women more comfort and support and better aesthetics than traditional bras. A Tristar Products Inc. product, the Genie Bra also doubles as a camisole.

The Genie Bra has been featured on numerous TV shows and garnered positive reviews from consumer reports shows. However, online reviews are mixed, with many women saying the sizing chart on the Genie Bra website is misleading and caused them to purchase bras that were too small.

Genie Bra Features

Made of 96% Nylon and 4% Spandex, the Genie Bra claims:

  • Maximum coverage that is ideal for under low cut tops, sweaters and dresses.
  • It is constructed with Everlast, comfort stretch fabric.
  • It can be used while sleeping.
  • The magic pouch accommodates removable pads for extra lift and coverage.
  • Easy to slip in, form fitting seamless construction with soft contour cups.
  • Knitted wide support band eliminates the need for underwires.
  • Made with the finest craftsmanship.
  • Machine washable.

The Genie Bra targets three zones of comfort and control to lift, shape, smooth and support. 

  1. Bust Zone: The soft contour cups with rouched center conforms to a woman’s shape to help smooth and separate the bust while concealing cleavage while the knitted wide support band helps lift and support the bust.
  2. Side Zone: It helps control under arm and side spillage.
  3. Back Zone: The full back control panel smooths fabric on the back and minimizes the appearance of back fat.

There are 18 colors to choose from in the following sizes: XS/S, M, L, XL/1X, 2X, 3X, 4X.

Custom Genie Bras are similar to the regular bras, except the straps can be removed and positioned in numerous styles depending on what is most comfortable to the wearer.

There have also been complaints about the quality of the bras.

Genie Bra Pricing, Shipping & Return Policies

Genie Bras come in sets of threes and the price depends on if you want the bras with pads or without and which style of bra you order.

  • A set of three bras in classic colors of white, black or beige without pads will be $19.98.
  • A set of three bras in the classic colors with pads is $29.97.
  • A set of three bras available in an additional 15 colors with pads is $29.97.
  • A set of three Custom Genie Bras with pads in the classic colors is $59.97.
  • A set of three Custom Genie Bras with pads in an additional six colors is $59.97.

All products can be purchased with one or three payments.

The Genie Bra apparently comes with free shipping. However, it is not clear if all products have free shipping or just the classic Genie Bra colors. The website does not mention any other shipping rates.

Genie Bra also has a 60-day money back guarantee that promises a refund if you are not fully satisfied with the product. You can also use the Genie Bra Risk-Free Exchange Policy. The policy states that if you order any items from Genie Bra and have picked the wrong size, you can ship it back for free (by getting a pre-paid return label from the company). The company will then ship you the new size for free even before getting the returned bra back.

You can call the customer service center at (973) 287-5154 for more details.

Genie Customer Service Hours of Operation:

Monday – Friday at 9:00 am till 8:00 pm EST
Saturday and Sunday at 9:00 am till 5:00 pm EST

Pros

  • Claims to be a more comfortable and flattering bra for women
  • Can sleep in it
  • Machine washable
  • Money back guarantee and risk free exchange
  • Free shipping on at least one product, possibly all products
  • Can double as a camisole

Cons

  • Sizing chart on the website appears to be inaccurate, according to many accounts
  • Shipping rates are unclear on the website

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23 Consumer Reviews for Genie Bra

Average Consumer Rating: 1.2
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 0 1 star:  22
Bottom Line: 9% would recommend it to a friend
Showing 1-11 of 23
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  • 9 out 9 people found this review helpful

    Not comfortable!

    The size chart is wrong! They do not fit! They are difficult to get on and take off.

    I tried to return/exchange but it was past the 60 days so I am stuck with $80 worth of bras. Also, they would not exchange anyway because I paid with PayPal and it doesn't allow exchanges! I never heard that before.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    They suck!

    • Long Island, NY,
    • Apr 12, 2018
    • Verified Reviewer

    When I saw them in the commercial, I thought they were too good to be true. I should have listened to that little voice in my head! You have to buy the liners that go inside the bra, otherwise, your nipples show. The liners bunch up and come out in the wash. I didn't notice any change in support. They actually squash your breasts. Very disappointing. I'm going back to Target for my bras.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Website is fraudulent.

    • California,
    • Apr 5, 2018
    • Verified Reviewer

    I ordered my bras from the website. I wasn't happy with the fit of the bras, so I got on the website, and it said right at the top: FREE exchanges, FREE returns, FREE shipping, BOTH WAYS! Awesome.

    So I call the customer care number and speak to an agent. The first call got dropped after being put on hold. The second I got through, only to be told I would have to pay for the return shipping. I told the agent that was not what the website said. The agent wasn't helpful at all, so I asked for a supervisor.

    There was another long hold, but I got a supervisor. She was apologetic but did not back up what the website said. I repeated my concerns several times and asked for her superior, but none were available.

    So I'm stuck paying for shipping. I wouldn't have a problem with paying for the return shipping, except that is not what the website says. Clean up your website. If free shipping is only available for EXCHANGES, say so.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 16 people found this review helpful

    Cheaply made. No support on sides. Does not look or fit like shown in pics.

    I finally received my order of Dream Genie Bras and am very disappointed. It felt comfortable when I put it on, however, it fit nothing like the pictures and video. The front fit fine. The sides and back were not high like shown in the pictures. The cut of the material is narrower than shown, so my back and underarm skin (which they proclaim is held in smoothly) overflowed over the top and bottom of the bra.

    The skin in the bra under the arms bubbled out between the top and bottom bands. The material is thin and light and offers no support to hold anything in.

    I am very disappointed. I am not overweight or heavy. I am tall and slim, especially my upper body. I just have some loose skin under my arms that I really wanted held in smooth like shown in the infomercial. The idea of support without an underwire cutting into me was really appealing but, sadly, this is not the product to deliver that.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Company is a scam

    • Maryland,
    • Apr 2, 2018
    • Verified Reviewer

    They do not provide a return label like every company does. When you call to confirm they are rude. You pay for the return, so they hope you don't so they keep your money. I would not recommend this company to anyone. They are a scam company just waiting to rip the people off. The bras are horrible and cheaply made.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Dream by Genie Bras

    Don't waste your money and time on these cheaply made bras. They run very small and are not the quality as advertised, also not 6 bras for the price of 3. When they arrived 24 days later, there were only 5 in the package, not the 6 as advertised.

    Originally when I called to place the order, I was told there would be a $3 charge each for the additional 3 bras. This was my first indication that things were not right, but I said, “Okay”.

    In the meantime, I received 2 emails from the company, the 1st stating that I would only get 3 bras, (the TV ad stated “buy 3 & get 6 for the price of 3 at $19.95 each”).

    The second email that came said there had been a mistake and that all of the 6 ordered would come. I called the company and they verified that 6 would come. They did not. Only 5 came and were way too small and cheaply made. Now I have to pay shipping to get my money back, not the free shipping they told me. Free shipping is only if you keep them. Huge inconvenience.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 15 people found this review helpful

    Not too happy

    I ordered two sets of these bras. The shipping was pretty fast. I was really happy with them until it came to the black bras. I ordered 1X, and one of my black bras was an XL, so it was way too small and tight. The other three are sized 1X, but they don't seem to fit as well as the white and nude bras.

    I called customer service, and they gave me the option of exchange or refund. I am really good with the white and nude ones; they fit great. But I was told I had to return all 12 bras, and they would exchange them for a bigger size. So then I would have eight bras that are too big and four that fit well. I apparently can't just return the four black ones for a bigger size. I really don't want to do that, currently, I have eight that fit really well. I then asked for a full refund and was offered a $20 credit. I can keep everything. I said no, and was then offered a $30 credit and could keep everything.

    They did send me an email with a return authorization, but it says I have to send in my original invoice. Who keeps that stuff?

    Bottom Line: No, I would not recommend this to a friend

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  • 27 out 27 people found this review helpful

    Cheap foreign junk

    I have a friend who works from home selling these bras, so naturally, I wanted to try them. She said they sell like crazy. It took almost three weeks to get them, and she told me to get the bigger size because they run small.

    When I got them, she came to see them first hand, because she didn’t own them either. We really were amazed at the junky quality, and she left feeling terrible for selling TriStar stuff (they also make those power air fry ovens you see on infomercials).

    It was TIGHT, and remember I’d ordered a size up. It rolled up my back and underarms. There is no “support” because the TV ads/infomercials are digitally enhanced, or the women are wearing those rubber push cups under the Genie bras. Breasts basically flop after about ten walking steps, no matter how you adjust them.

    The people selling these to you are working from home, and are made to offer “more sales” on top of your original order, so you could be talking to some fat hairy dude in his spare bedroom, but you’d never know it! You might call to get the Genie Bra, and end up with a cooling pan plus some scammy club on top of that, such rigamarole JUST TO GET SOME BRAS!

    Not to mention that while I trust my friend, do you trust a stranger with your credit card info? She told me TriStar doesn’t even HAVE real call centers. All their employees work from home! On commission!

    Bottom line, the bras don’t do what they say they do, in more ways than one, and that goes for your cash too! Cheap made foreign junk bands is what we called them and donated to a local shelter.

    Bottom Line: No, I would not recommend this to a friend

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  • 30 out 31 people found this review helpful

    Rip off

    Their risk-free return policy is anything but, and they refused to exchange for another size. Full of excuses and absolutely no help from customer service. Absolutely the worst online buying experience I've ever had! I would never buy from this company again.

    Bottom Line: No, I would not recommend this to a friend

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  • 43 out 43 people found this review helpful

    Very dishonest company

    I ordered bras from this company the summer of 2016. The sizes were not accurate, so I tried to exchange them. After a lot of hassle, I ended up not getting three of the bras I was supposed to. I talked with customer service a couple of times, and they were not helpful.

    I finally decided it wasn’t worth it and I would just take the loss.

    BUT NOW they are trying to say they never got the bras back and if I don’t return them in a few days they will charge my credit card! This company is a total rip off. I have already talked to my credit card company. Do not order from them.

    Bottom Line: No, I would not recommend this to a friend

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  • 51 out 51 people found this review helpful

    Worse bra ever!

    They don't even get one star from me. They are cheaply made and don't give you any support at all. They remind me of the bras I wore in grade school. I'm a 38C. They couldn't even hold them up. Terrible side boob and back support. Now I have to pay to ship them back. From what I've read from other reviews customer service is terrible too.

    Ladies, please don't make the same mistake I made unless you have very tiny boobs. Maybe they might hold them up if you are a small A, but they are very badly they made. You have been warned.

    Bottom Line: No, I would not recommend this to a friend

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