Genucel

Although this lotion is moisturizing, it does not do as advertised, which is to reduce wrinkles and puffiness immediately or over time. I purchased $169 worth of under-eye cream, jawline cream, eyelid cream and a retinol overall face cream. I will use until I finish it but it does not reduce the lines or bags as advertised.

Bottom Line: No, I would not recommend this to a friend

I have used the Ultra Retinol product intermittently over one year. It always causes a breakout on my lower face. I gave it many chances, but it was finally conclusive that this is what is causing the breakouts.

The Instant Effects eye cream did not seem to do much for my eyelids. Certainly not enough to notice.

I tried all their other eyelid products, and they all make my eyes sting and become irritated, even though I do not apply them close to the edges of the eyelids near the eyes themselves. They seem to put off vapors that cause irritation. Or maybe they are slippery and migrate across the skin into the eyes. I am careful not to rub my eyes.

I really wanted this company to have the right products for me. But I cannot tolerate them.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Eye bags are caused by deposits of fat and water under the skin. Eating salty and processed food can make them swell up. Lack of sleep too. Sleeping on your face. And being over weight. Thin people have them too. They can be hereditary. You can have them surgically removed but the fatty deposits will return over time.

In other words there's no quick fix including this over priced product

Bottom Line: No, I would not recommend this to a friend

The only way to get rid of the bags under your eyes is to have the fat removed through surgery. A cream, including this one, will never do what it claims to do. Be smart. Don't get suckered into spending your money on products that don't work.

Bottom Line: No, I would not recommend this to a friend

The produce is not only junk but they put you on a reorder program and refuse to credit for the second shipment. This is a scam.

Bottom Line: No, I would not recommend this to a friend

I ordered this expensive product and followed directions. I did not notice any changes at all in 12, 24 or 240 hours. This is just a very expensive scam.

Bottom Line: No, I would not recommend this to a friend

This moisturizer caused severe peeling of skin of a woman with a near flawless skin. The ad said you could use the entire product and return with no questions asked for full refund. Not true. 240 dollars was wasted on this fraud. Liars, scam. 

Bottom Line: No, I would not recommend this to a friend

I bought this product and tried it for the guaranteed 30 days, and saw zero benefit. when I called to get a return, the saleswoman said that the commercials were just a little too optimistic about how long it actually takes (the claim was that you would see slight improvement within 12 hours, and definite results by 30 days), but assured me it worked well if given a little more time, and talked me into extending the guarantee for two more weeks.

At the end of the two weeks, when I still saw no improvement, they conceded defeat and returned my money. But much to my incredulity, I began getting endless telemarketing calls trying to sell it as well as other products to me again! I told several of their reps that considering I didn't get any benefit from it the first time that I had no interest in a second try! They each promised to take me off their call list, yet I'm still getting calls from them.

Bottom Line: No, I would not recommend this to a friend

I had the worst skin reaction to the Genucel product. I do not have sensitive skin nor allergies. My whole face swelled up and I ended with red spots. When I called about getting a refund they DID NOT honor the 'Money Back Guarantee.' I could only get store credit after I pay for shipping and 9% of the cost of the product. What?! The customer service woman was rude and aggressive. If you use a promo code they sign you up for 'Preferred Customer' program which means if you do not like the product or have a skin reaction you CANNOT return it, period. Since I was stuck with it I did use the neck cream and face cream for three months as directed and did not notice any difference. I do not mind spending money on skincare products but it is just not worth the hassle, especially if it does not work.

Bottom Line: No, I would not recommend this to a friend

I have a strict skin care regime both at day and night. I do not mind paying more for quality but Jim is right, this is a scam. I used the Esotique-RF and the neck cream as directed but they do not work! Chamonix will not refund you unless you meet their very narrow criteria. It is not worth the money wasted. I now use Lancome and Clarisonic products which are way safer.

Bottom Line: No, I would not recommend this to a friend

12 hours? I did 12 weeks and nothing happened. Ask yourself this: If this product is so great, why do they need to auto bill you and force you to have to cancel? Wouldn't this stuff be flying off the shelf due to the demand?

It was a complete hassle just to cancel. I wasn't looking for a refund, I just wanted to be sure their auto-shipping scam wasn't going to charge my credit card again. Luckily, I used a card that was about to expire when I made the purchase.

When I called to cancel, they told me a rep would call me back. I called during business hours mind you. I told the phone rep that a callback was unacceptable; that I wanted it canceled NOW. She gave me some company line about how only the Customer Service Department could help me. My response: "I bet if I were calling to PLACE an order I wouldn't have to wait for a callback." Despite my logic, I lost the battle.

I received a callback the following day (naturally I was at work). The lady on the phone was rude and took her sweet time. I finally got a confirmation number finalizing my cancellation.

The biggest disappointment of all however, is the caliber of radio personalities who are endorsing this crap. Sean Hannity, Bill Carroll and most hosts on KFI 640 in Los Angeles are peddling this fraud. They've lost most if not all of my respect.

Bottom Line: No, I would not recommend this to a friend