The customer service, the quality of the products, and the convenience of the website are why my husband and I keep coming back to this company. Amazing!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Summary
Groove Life manufacturers a line of silicone rings and smartwatch bands designed for men and women. Learn how customers are rating the company's products.
Posted on Sep 3, 2020
The customer service, the quality of the products, and the convenience of the website are why my husband and I keep coming back to this company. Amazing!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Product Reviewed: Men's Ring
Posted on Sep 3, 2020
They make very durable rings but when they do break, it's easy to get a replacement. I am a farmer/rancher so my hands are exposed to harsh environments. They stand up better than any other product I have found. They also breathe better than any other product.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quality
Customer service
Styles and colors
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 5, 2020
Excellent. Very small nick in my ring. Sent in email - very fast response to send a picture, which I did. Even faster response with approval. A $3 charge and I'll get a replacement ring! Too easy!
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quick and to the point
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 5, 2020
Although I was saddened by the fact my ring snapped in half during a CrossFit style workout, Ellie was a gracious and effective service representative. I will give the replacement a chance in hopes that I received a "lemon" if you will. Regardless of the outcome, I will continue to laud compliments onto the customer support of Groove. Keep up the excellent work.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer service
Selection of apparel
Expeditious
Product durability
Product Reviewed: Men's Ring
Posted on Sep 11, 2020
I first ordered 2 years ago, had to warranty my ring after almost a year, had no problems. My ring is ripping so I went to warranty it again, however, this time I was having problems. I sent an email and found out my ring has been discontinued, I was sad to learn this, however, they offered to send me one (my choosing) free of charge. I love these rings, they are great, and hold up well to my daily life as a vet tech.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Awesome customer service
Variety
No BS warranty
No “cons” were specified in this review
Product Reviewed: Women's Ring
Posted on Sep 11, 2020
I ordered some rings from you guys and had them exchanged for different sizes and didn’t receive them because I moved and got a very quick response from Mandy sending us new ones. Great service.
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Good quality product
Great service
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 12, 2020
I ordered personalized rings and the website would not accept my discount code. I emailed customer service and not only was the response prompt, but the discount was also applied immediately. The rings came shortly thereafter and are perfect!
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Excellent products
Lots of options
Amazing customer service
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 14, 2020
Purchased a ring for my husband and while working with some cleaners the finish came off the ring. The warranty process was simple and easy.
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Product Reviewed: Men's Ring
Posted on Sep 16, 2020
Not only are the rings GREAT, I messed up my order completely with the wrong size and style! Jennifer at customer service was completely amazing and helped me get it straightened out very quickly.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Product Reviewed: Men's Ring
Posted on Sep 17, 2020
Everything about the warranty process was extremely easy and the people we dealt with are great. Top-notch product and customer service second to none.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Great people
Easy policy
Great product
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 22, 2020
Let me just say, Rachel was quick to respond to my email. She gave me the information I asked for, even after numerous emails. Thanks Rachel for showing me you cared.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Employees
Product
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 23, 2020
Yes I have ordered several rings and one watch band from Groove. I have been satisfied 100% of the time! Two of the rings were personalized as my 37th wedding anniversary.
My husband loved the idea because he suffers from swelling a lot of the time. The rings are awesome. Thank you.
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
What they stand for, must read their story
Great product
Variety
Apple has a better selection of watch bands, I'm a Versa customer and wish you had the same selection
Product Reviewed: Women's Ring
Posted on Sep 23, 2020
My husband's ring ripped and I sent their customer support an email and within 24 hours was getting a new one sent out! They’re great and understanding. Best customer service!
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer service
Quality
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 23, 2020
My husband lost his ring while we were on our 25th-anniversary trip. A replacement was super easy and customer service was excellent, and we’re excited to get his replacement.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer service
Product is awesome
Quick reply to emails
Difficult to navigate replacement of website, but email worked well
Called company but it routed me back to difficult website
Product Reviewed: Men's Ring
Posted on Sep 24, 2020
We have enjoyed their products greatly! When we received our initial order and the color wasn’t quite what we expected - I had no trouble returning it for an exchange. The folks at Groove are kind, thoughtful, and responsive. Thanks for the great product and all the help making sure we got what we wanted.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Product Reviewed: Men's Ring
Posted on Sep 25, 2020
I purchased this ring for my husband almost two years ago because he did not want to ruin his diamond ring while working. He works a pretty rough and dirty maintenance job. He wore this ring daily and it has withheld all the dirt and toughness until this week when it simply wore out and split. When this company says no BS warranty, they mean it! I emailed them and within 5 minutes Cheyenne informed me that a replacement ring was on its way. No shipping charges either. Easy as that! I asked her if the new ring is under warranty and she said absolutely and if we need to use it, there will be just a $3.00 shipping fee for any further claims. How awesome is that? I recommend this company wholeheartedly. You will NOT be sorry.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Quality
Customer service
No BS warranty
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 25, 2020
I’ve ordered several rings from Groove Life and have always been impressed with their customer service. If I have had to exchange to a different size ring, they have always been quick to respond and very kind and easy to work with. And their rings are always comfortable and look great! Stellar company!
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer service
Quality of rings
Great communication
No “cons” were specified in this review
Product Reviewed: Women's Ring
Posted on Sep 26, 2020
Customer service, as well as product, are perfect! Quick shipping and fast responses. Everyday wear is wonderful with these rings! You won’t regret it!
Length of Use: 6–12 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Products
Customer service
Price
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 27, 2020
I lost my ring and they helped me get another one on the way. I enjoy these great rings that are made for the working man!
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Great help
Great product
Fast
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 27, 2020
Rugged and fit for purpose, Groove rings are up for anything. Produced by a company with strong values and outstanding customer service, they are the best and only option for the highest quality silicone rings.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Great product
Amazing customer service
Great company values
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Sep 28, 2020
My husband and I both work construction. I have a very expensive wedding ring that I've lost the Middle Stone out of a couple of different times, he's gotten his gold band caught on machinery. As we look for something safe but still to look good, we found the Groove. My husband loves how safe it is to wear and the comfort. I have three bands from the Groove and I absolutely love mine.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The comfort and quality
The guarantee of replacement
Being able to choose a great ring
No “cons” were specified in this review
Posted on Sep 29, 2020
I wasn’t 100% satisfied, emailed them on a Sunday about a return. Within a couple of hours, a new ring is ordered and I was given instructions on returning the one I have. Quick, easy, and I will order from them again!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Great product
Fast shipping
Easy returns
No “cons” were specified in this review
Product Reviewed: Women's Ring
Posted on Sep 30, 2020
The Groove customer service is awesome! The representatives always responded quickly and very much 'service with a smile' attitude.
Length of Use: 1–2 years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Great product screaming with positive personality
Comfort
No nonsense warranty
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Oct 1, 2020
I have bought several watch bands for myself and my sons. We are all fans of how well they fit and feel. Texas heat and humidity are no joke and wearing previous smartwatch bands in the past, I can say that these are our favorite by far. Very comfortable and a great look. Customer service is amazing too. I had a band replaced and with absolutely no trouble at all. Would highly recommend Groove Life to anyone who owns a smartwatch.
Length of Use: 3–6 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Comfortable enough to wear all day
Amazing customer service
No BS guarantee
2nd band cracked in the same place and needed to be replaced
Product Reviewed: Women's Smartwatch Band
Posted on Oct 1, 2020
I have had to change it out a few times to get the best fit. Quality is amazing and the logo is a great size. I never wear rings but this is so comfortable. Groove Life has exchanged the ring with no issues. Can’t wait to buy my wedding bands.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Customer support
Guarantee
Various colors and styles
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Oct 1, 2020
I had an issue with my Groove Life mossy oak ring. Contacted Groove Life about the issue and got a new ring sent free of charge. Got to love that kind of customer service. And an American company.
Length of Use: 2+ years
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Price
Looks
American company
No “cons” were specified in this review
Product Reviewed: Men's Ring
Posted on Oct 3, 2020
I bought my husband the red oak ring for our wedding day. I loved his so much I bought myself one. Both rings ended up being too small and we had to return them. I had the correct size before I could send the original back.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
Warranty
Look
Customizable
Not enough colors
Product Reviewed: Women's Ring
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