HiSmile Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
HiSmile

Overall Rating

3.5

166 Customer Reviews

Write a Review

Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
Start your review of HiSmile:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Aug 10, 2018

Not just a hype machine!

By Chris S., Adelaide, South Australia, Verified Reviewer

After just my second refill I am stoked that my teeth are already several shades whiter. I used the starter kit for six days straight and then after a few days began using just twice a week! Great company, great vibe, and great product.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Aug 13, 2018

Hey Chris! I appreciate you taking the time to share your thoughts on our products. I am so happy to hear your experience with HiSmile was nothing short of amazing. Nothing is better than a white smile! Happy HiSmiling!

Helpful Review? 1 Person Has Voted

Posted on Aug 30, 2018

Amazing product! I won't buy anything else!

By Morgan O., Rupert, ID, Verified Reviewer

I have never purchased a better product! I have tried multiple teeth whitening products that leave my teeth feeling sensitive, even to the point of pain after a session for a good solid week. Each session was about 30 minutes. HiSmile has seriously been a life saver for me, and it only takes 10 minutes. I purchased the entire kit and was surprised at how quickly I noticed a difference in shades. There is no pain, no sensitivity, and no wasted time! I won't buy anything else. Plus it's affordable! If I could, I would give this product a 10!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Sep 2, 2018

Hi Morgan,

Thank you for your review. We are so pleased you have experienced such great results with our Teeth Whitening Kit. We aim to provide an at-home whitening solution with no sensitivity, and the fact you can notice the difference is amazing. If you would like to share your results with us please email help@hismileteeth.com Welcome to the HiSmile family.

Helpful Review? 1 Person Has Voted

Posted on Sep 1, 2018

Amazing!

By Vanessa T., New York, Verified Reviewer

Overall, this was the quickest and easiest teeth whitening tool I’ve used so far. I’ve tried whitening strips and toothpaste from other companies, and they didn’t help my teeth. HiSmile was painless and inexpensive compared to other items I’ve tried. Not to mention it came in a really nice package.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Sep 4, 2018

Hi Vanessa,

I am so pleased you have loved your HiSmile experience! We aim to provide a product that our customers can achieve amazing results, sensitivity free and with no discomfort. The price point is an added bonus! We love our sleek and stylish packaging and the fact you love it too, makes it all worthwhile.

Happy HiSmiling.

Helpful Review? 1 Person Has Voted

Posted on Oct 1, 2018

It's affordable, only 10 minutes a night, 100% works

By Eddie C., Kahnawake, Quebec, Canada, Verified Reviewer

This whitened better than my dentist could. I had no problems with HiSmile. I saw major improvements after the first use. I just finished my 6th day, and WOW, it really works, thanks HiSmile.

Living with depression, I let myself go, gained weight, got yellow teeth, and quit exercising, but this just gave me a boost of morale to change things around.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Oct 1, 2018

Hi Eddie,

Thanks for taking the time to leave your review of our products. I am pleased to hear you are loving your HiSmile experience, and we have been able to help get your feet back on the ground! Having inner and outer confidence is the best feeling, and we are sure you are beaming, thank you for the kind words! Stay strong Eddie, we're so happy to have you apart of the HiSmile fam!

Helpful Review? 3 People Have Voted

Posted on Oct 24, 2018

A clear difference

By Shyanne C., Verified Reviewer

I have very sensitive teeth so using Crest Whitestrips never went well for me, but after using HiSmile, I realize I never need those strips again. My teeth were clearly brighter just after two applications, and I started receiving compliments from everyone and many people asking what product I am using. I will be purchasing more syringes soon!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Nov 19, 2018

Hey Shyanne! Thanks for leaving your review, we really appreciate your feedback. Here at HiSmile, we want all our customers to experience amazing results without any pain or sensitivity, so we are so pleased to hear you received this! Welcome to the HiSmile fam!

Helpful Review? 4 People Have Voted

Posted on Nov 13, 2018

Amazing!

By Juliana I., Israel, Verified Reviewer

An amazing experience! My teeth got whiter in just six days! I loved it and the results are really fast and safe. I really recommend this product to everyone that wants whiter teeth fast. The product is so simple to use, and the directions are very clear. You can really see a difference from the first use! I loved it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Nov 19, 2018

Hey Juliana! We appreciate your feedback, and we are so happy you have had such a positive experience with our products. Our main aim is to create a product this quick and easy, so we are happy you experienced this and saw results within just six days! Welcome to our family!

Helpful Review? 3 People Have Voted

Posted on Jan 23, 2016

My results

By Natasha Baker, Port Macquarie, NSW, Verified Reviewer

After considering at home teeth whitening for months, I finally decided to bite the bullet and ordered a kit from these guys. I have experienced sensitivity in the past with whitening products so I was worried about that at first, but I can honestly say that this product has whitened my teeth by about 3 shades after only a week. I really like the whitening pen as that is where I see the best results and it was easiest to do.

If you are also considering whitening your teeth, this is definitely the way to go! The only down side was that I found it difficult to log in to manage my subscription. Other than that I experienced no sensitivity, and really fast results. Awesome.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 12, 2017

Gentle and easy to use

By Natalie, Sydney, Australia, Verified Reviewer

I have very sensitive teeth, but this didn't irritate my gums at all. It gently whitened them, so don't expect drastic results overnight, but the use of it every day really did get rid of some of those horrible dark stains! I'll definitely keep using their products.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 15, 2017

Hey Natalie,

Thanks for sharing your positive experience. We are so happy we can help you achieve amazing results without causing any sensitivity to your pearly whites.

Depending on your type of teeth, customer's can experience an array of results within your initial couple of applications. However, you should see a great result within your 6 applications!

Feel free to email us at info@hismileteeth.com for tips on how to achieve optimum results.

Happy HiSmilin'

Helpful Review? 1 Person Has Voted

Posted on Jan 25, 2018

Rocky start, good ending

By Skye, New Zealand, Verified Reviewer

I ordered my package in late November and was disappointed it didn't arrive by January. After contacting HiSmile a second time on the 19th, and they promptly refunded my original shipping, gave me a new shipping code (that actually worked this time), and sent my package express with a free day and night toothpaste set. My package arrived today (25th)! I'm really looking forward to giving this product a go and will update my review with results.

Bottom Line: No, I would not recommend this to a friend

Company Response from HiSmile

Jan 28, 2018

Hi Skye,

Thank you so much for your update! We were glad to be able to get your parcel to finally reach you, and we apologize again for any delays. Please reach out to our customer experience team if you need any assistance with achieving your desired results, as we have a lot of tips and tricks we can provide you.

Can't wait to see your results!

Helpful Review? 21 People Have Voted

Posted on Mar 18, 2018

My experience

By Arlette Corten, Ulestraten, The Netherlands, Verified Reviewer

First of all, I thank them for the quick delivery. The user time of 10 minutes was also very good. And I was happy with the results after only six days. Great product! Recommended to all my friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 20, 2018

Attentive customer service so that everything is right above all else.

By Rogerio Lagreca Siqueira, Sao Paulo, Brazil, Verified Reviewer

I was very anxious to get my product for tooth whitening. After a long wait, because of the mail from my country, I received my HiSmile kit.

My first result was not satisfactory, but the HiSmile team is promptly assisting me to be satisfied me with the product.

Now, I am waiting for a new order to continue the process. I hope that it is right this time because I see the dedication, care, and attention of the team of HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted
Showing 89-99 of 166

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.