HiSmile Reviews

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HiSmile

Overall Rating

3.5

166 Customer Reviews

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Summary

HiSmile offers a peroxide-free alternative to at-home whitening products and promises to give you the same quality of results with less risk of sensitivity and enamel erosion. Most users liked their results, but some still experienced tooth pain and damage.

Pros

  • No peroxide ingredients (less risk of enamel problems)
  • Active ingredients show clinical evidence for whitening

Cons

  • More expensive than other brands
  • Not all users experience results
  • Still led to enamel damage for some customers

Customer Reviews

3.5 Stars out of 166 Reviews
5 Star:56% 4 Star:5% 3 Star:1% 2 Star:6% 1 Star:30%
60% Recommend This Product
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Posted on Jul 29, 2018

Great product

By Dustin B., Saskatoon, Saskatchewan, Canada, Verified Reviewer

This was my first time using this product for the first six days and my results where great. I had gone a few shades lighter than before. I will definitely rebuy the refills in the future. I highly recommend this product. It only takes ten minutes out of your day for a brighter smile to share with the world.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jul 29, 2018

Hi Dustin!

Thank you for leaving this amazing review. We are so pleased you have achieved great results with your Kit. Welcome to the family, don't forget to share your before and after photos via the #hismileresults.

Helpful Review? 3 People Have Voted

Posted on Oct 1, 2018

It's affordable, only 10 minutes a night, 100% works

By Eddie C., Kahnawake, Quebec, Canada, Verified Reviewer

This whitened better than my dentist could. I had no problems with HiSmile. I saw major improvements after the first use. I just finished my 6th day, and WOW, it really works, thanks HiSmile.

Living with depression, I let myself go, gained weight, got yellow teeth, and quit exercising, but this just gave me a boost of morale to change things around.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Oct 1, 2018

Hi Eddie,

Thanks for taking the time to leave your review of our products. I am pleased to hear you are loving your HiSmile experience, and we have been able to help get your feet back on the ground! Having inner and outer confidence is the best feeling, and we are sure you are beaming, thank you for the kind words! Stay strong Eddie, we're so happy to have you apart of the HiSmile fam!

Helpful Review? 3 People Have Voted

Posted on Nov 13, 2018

Amazing!

By Juliana I., Israel, Verified Reviewer

An amazing experience! My teeth got whiter in just six days! I loved it and the results are really fast and safe. I really recommend this product to everyone that wants whiter teeth fast. The product is so simple to use, and the directions are very clear. You can really see a difference from the first use! I loved it!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Nov 19, 2018

Hey Juliana! We appreciate your feedback, and we are so happy you have had such a positive experience with our products. Our main aim is to create a product this quick and easy, so we are happy you experienced this and saw results within just six days! Welcome to our family!

Helpful Review? 3 People Have Voted

Posted on Dec 14, 2016

Excellent Customer Service

By Nicole Ann Wilson, United Kindom , Verified Reviewer

I recently purchased a teeth whitening kit and gels from HiSmile. I was unaware of customs charges when ordering and was met with these when the product arrived, I couldn't pay the pricey charges so had to turn away the product. On emailing HiSmile they were extremely apologetic (even though it was my fault for not checking on the website about charges) and I was offered a refund straight away. I was amazed by how friendly and helpful the customer service team were and I have never been given a more hassle free refund. Overall amazing service.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Dec 15, 2016

Hi Nicole,

Thank you for your awesome feedback!

For all future orders will DHL, we have now rectified this and no customs charges will be applied.

Happy HiSmiling!

Helpful Review? 2 People Have Voted

Posted on Jan 9, 2017

Fantastic results

By Krystelle , Sanford dl, Verified Reviewer

HiSmile is such an amazing product and a good price, compared to how much you pay the dentist. I absolutely love that it doesn't effect your enamel, which makes it such a perfect part of your daily routine.

I'm absolutely in love with it, thank you!

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 12, 2017

Hi Krystelle,

We definitely try and make our products an affordable option because everyone deserves to love their smile. Glad you enjoyed using it.

Helpful Review? 2 People Have Voted

Posted on Jan 9, 2017

Love my pearly whites

By Aimee, Queensland, Australia, Verified Reviewer

I love this product so much. It has made such a big difference for me in my whole appearance that I will never look back.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 16, 2017

Hey Aimee,

So happy to hear you have achieved your desired results! We're never looking back either.

Don't forget to share your before and after results on Instagram to receive your free teeth whitening pen!

Helpful Review? 2 People Have Voted

Posted on Jan 9, 2017

Best experience

By Tabita Bodea, Chicago, IL, Verified Reviewer

I drink a lot of coffee so my teeth needed something really good but not something to make my teeth sensitive. I heard about HiSmile and beside the fact that I don't have sensitive teeth, I love how my teeth got white again! I highly recommend HiSmile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 16, 2017

Hey Tabitha,

Glad to hear we are able to help out a fellow coffee addict like ourselves!

Keep that smile beaming girl :) Happy HiSmiling.

Helpful Review? 2 People Have Voted

Posted on Jan 10, 2017

Love HiSmile

By Sharlee, Shepparton, Victoria, Australia, Verified Reviewer

I really love this product, HiSmile. It not only has made my teeth whiter, but they were so nice and helpful, and all was so easy to use.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 16, 2017

Hey Sharlee,

Always happy to help out an amazing HiSmiler. If there is anything else we can assist you with at all please let us know.

Thank you for sharing your positive HiSmile experience!

Helpful Review? 2 People Have Voted

Posted on Jan 13, 2017

Amazing

By Amy Fearnley , Taranaki, New Zealand , Verified Reviewer

This product is amazingly true, definitely not fake. I've been using this product for a while, as well as the teeth whitening pen. It is great, and I have been suggesting this product to all my family and friends, and I do so to whoever is reading this. Thanks HiSmile, I'm much, much more confident with my smile.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 15, 2017

Hi Amy,

Thanks for sharing your recent experience with HiSmile! We love hearing your feedback and are so glad to hear you're confident with that gorgeous smile.

Happy HiSmiling

Helpful Review? 2 People Have Voted

Posted on Jan 15, 2017

Fast postage and great product!

By Melanie Niemann, Coomera, Queensland, Australia, Verified Reviewer

I'm absolutely thrilled with the customer service I received and how quickly I received my items! Owning an online business myself, I know how busy this time of the year is, not to mention postage times. I ordered from HiSmile on Wednesday and received my package today (Friday).

I'm in disbelief of how quickly it arrived!

I've just had my first teeth whitening session and can already notice results! I can't wait to continue with the application and see what a difference it makes for my smile.

Thanks so much guys, one super happy customer right here! ❤️

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 15, 2017

Hey Melanie,

Thanks for sharing your awesome feedback! We are glad to hear your positive experience with shipping and also your results.

Don't forget to your share your before and after on Instagram to receive your free teeth whitening pen.

Happy HiSmiling.

Helpful Review? 2 People Have Voted

Posted on Jan 16, 2017

Best whitening product

By Renae Post, St. Cloud, MN, Verified Reviewer

This is the only whitening product I've ever used that hasn't made my teeth hurt afterward, and it has given me noticeable results. I'm more than impressed with HiSmile and the confidence it has given me.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HiSmile

Jan 16, 2017

Hey Renae,

So happy to hear your HiSmile experience! Don't forget to share your amazing results on Instagram to receive your free teeth whitening pen :)

Happy HiSmiling girl.

Helpful Review? 2 People Have Voted
Showing 78-88 of 166

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