HomeLight

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HomeLight

Overall Rating

4.7

712 Customer Reviews

Summary

HomeLight is a service that uses a data-based approach to find the best real estate agents for both home buyers and sellers.

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Customer Reviews

4.7 Stars out of 712 Reviews
5 Star:90% 4 Star:3% 3 Star:0% 2 Star:0% 1 Star:5%
94% Recommend This Company
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Posted on Feb 20, 2019

Sold in record time!

By Ijeoma U., Houston, TX, Verified Reviewer

After trying to figure out how best to find a real estate agent that would be knowledgeable enough to help me sell my home, I heard a commercial for HomeLight and decided to try this avenue for finding an agent, and I am so glad I did. HomeLight immediately contacted me and provided me with a list of qualified agents in my area and after contacting the suggested agents, I received instant responses. The agent I chose was awesome! She was kind, lived in the area, and understood my needs and concerns about selling my home and worked with my timeline for sale. The listing process was smooth and I received multiple offers within 5 days of placing my home on the market and closed within 30 days after accepting an offer. My agent took all my stress away and helped me not only sell my house in record time, but also helped me sell it for more than asking price all thanks to HomeLight.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HomeLight, Inc.

Mar 19, 2019

Sell! Sell! Sell! Our agents love to sell and do an amazing job! Thank you for leaving a review!

Helpful Review? 1 Person Has Voted

Posted on Feb 22, 2019

Great match

By Jazz S., Columbus, OH, Verified Reviewer

HomeLight is a great website, it saved me the trouble of looking up multiple real estate agents which I didn't have time to do. Within a day I was put in contact with an agent who sold my home within two weeks. The convenience of HomeLight and the quality of the agents they represent is well worth the fees. I would definitely recommend it to anyone who wants a hassle-free real estate experience.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HomeLight, Inc.

Mar 19, 2019

Thank you for taking the time to leave us a review! We love hearing from you. Have an amazing day!

Helpful Review? 1 Person Has Voted

Posted on Mar 16, 2019

I used HomeLight to select a realtor for the sale of my home in Annandale, Virginia.

By Steven L., Virginia, Verified Reviewer

HomeLight provided me outstanding service. The website was easy to navigate and the individual I talked to was very helpful and provided me great information about the service. Once HomeLight provided me with three realtors, my wife and I set up meetings with each. I'm sure we would have been happy with any of the three, so it was a difficult decision, but we ultimately selected Will Gaskins due to his expertise with our particular area. Will and his team were outstanding throughout the process. HomeLight was a no stress way of getting in touch with high performing realtors and has my strongest recommendation for sellers to consider when they begin looking for a realtor.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HomeLight, Inc.

Mar 19, 2019

Sell! Sell! Sell! Our agents love to sell and do an amazing job! Thank you for leaving a review!

Helpful Review? 1 Person Has Voted

Posted on Mar 17, 2019

HomeLight helped sell our condo

By Don C., Daytona, FL, Verified Reviewer

We had a great experience using the HomeLight website. I did a search for trying to find the best agents in my area. The HomeLight website popped up and was very easy to use.

Shortly after completing the form online, a representative from HomeLight called to verify exactly the type of property and service I was needing. By the end of the day, I had two agents contact me and after discussing my needs, I chose one of them.

He sold my property in less than a month. If anyone asks, I will recommend the HomeLight website when looking for great agents.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HomeLight, Inc.

Mar 19, 2019

We are happy to hear our agent was able to sell your condo!

Helpful Review? 1 Person Has Voted

Posted on Mar 19, 2019

Home sold using HomeLight

By Glenda E., New York, Verified Reviewer

I had an agent that had been highly recommended. The agent never put up a sign, although I had approved one, never held an open house, only did the listing online as advertised. I had seen an advertisement for HomeLight on TV and decided to give it a try. HomeLight's website was very easy to use and immediately gave me three recommendations. All three agents contracted me within an hour or so of using the website. I interviewed all three and chose Bobby Washington from Remax. During his three-month contract, a sign was installed in front of the house within a day, internet advertising, as well as mailers, were sent out. We had nearly weekly open houses that generated a lot of traffic through the house. We had two offers and finally went to contract and closing with the second one. Our agent was there whenever we needed him, not only for showings but he came to all the misc. inspections, etc.

Bottom Line: Yes, I would recommend this to a friend

Company Response from HomeLight, Inc.

Mar 19, 2019

Thank you for taking the time to leave us a review! We love hearing from you. Have an amazing day!

Helpful Review? 1 Person Has Voted

Posted on Apr 11, 2019

Amazing home buying experience!

By Jessica C., Washington, Verified Reviewer

We had an absolutely amazing experience through this company and we were able to understand every step and they help connect us with all the right people! We will defiantly recommend to any friends and family looking to start this new chapter in life! We could not have asked for an easier transition!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 11, 2019

Condo sale

By Omar B., Columbia, MO, Verified Reviewer

After my condo was on the market for eight months with no success, I decided to reach out to HomeLight. HomeLight referred three very competent agents which I interviewed over the phone. I selected Bev Curtis who had my condo under contract within a month of listing. I highly recommend HomeLight and Bev Curtis.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 11, 2019

Strongly recommend HomeLight!

By Robert M., California, Verified Reviewer

I could not recommend HomeLight more to anyone that is looking for a realtor to either sell or purchase a home. HomeLight helped me eliminate all of the leg work in finding realtors in my area and gave me very reliable information and feedback on the realtors I interviewed. I would definitely recommend HomeLight to family and friends and will use them again anytime I need any real estate assistance.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 12, 2019

HomeLight was easy to use and found the right real estate agent for me. House sold quickly and for a better than expected price.

By Kenneth P., Philadelphia, PA, Verified Reviewer

HomeLight was an important part of our success in selling the Algon Avenue property. I found HomeLight by searching the internet after I was unsuccessful in navigating through the websites of several nationally known realty companies.

After I gave some basic information to HomeLight, I received a reply email within an hour (and possibly a telephone call, I just don’t remember), and then, to my pleasant surprise, telephone calls from three experienced, local real estate agents.

We interviewed, in person, two of the agents and subsequently hired Nancy Aulett, who turned out to be a great agent. We got an offer at an open house she organized the following Sunday.

I mentioned to several of my friends at lunch that I used HomeLight and how easy it was, and how easily the house was sold. I will be selling a vacation rental property later this year and will again use HomeLight.

Thank you for providing an easy to use and very effective service.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 12, 2019

Excellent service

By Ronald L., California, Verified Reviewer

Thanks to HomeLight services we were provided with several agents that we interviewed to see which one best suited our needs. It was easy to get a list of perspective agents from HomeLight. We chose Neil Weichel, but all of the agents we spoke with were professional and worth our time to get their perspective.

Neil and his team worked very hard to complete the sale. The market had shifted considerably from one in which there were more houses on the market than interested buyers. We had confidence that Neil would make recommendations to sell the property in a timely manner given the market constraints for a price that would meet our expectations.

We would not hesitate to recommend HomeLight’s services to family and friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 29, 2019

HomeLight ignored support request emails

By Chris L., Michigan, Verified Reviewer

I just wanted others to be aware of my experience, buyers and agents alike. I am a Realtor and thought to set up a profile with HomeLight starting back this past January 2019 and looked forward to helping buyers with their home search. Initially, things seemed to be going well and spent quite some time generating the agent profile and uploading my past sales (valuable time I found to be wasted). My first email for support request was answered pretty quickly related to uploading the sales. They mentioned it would take a couple of days for the past sales to be processed and reflected on my public profile. Then when they posted I noticed only a portion of the past sales were displayed with my highest price sales not listed. And it also indicated that I have 105 years of experience (I'm not quite that old). So it appeared the dates on the past listings were wrong. This is when the problems began.

I had put in multiple support requests asking to correct the dates and why my other sales were not being reflected and no response other than an automated email indicating someone would be with me soon. I was actually able to get someone on the phone but they said just put in another support request as the support team is probably busy this time of year and this person couldn't help further. So I did submit another support request...and another...weeks, months went by and no reply (even though I continued to see HomeLight running their commercials continuously on TV). Made me wonder what kind of support are they actually giving their buyer clients. Through this service buyers will not have access to all agents in the area since agents need to sign up and then might not be able to if they experience what I did...so it seems sort of a misrepresentation to buyers if buyers think they'll have access to all agents through this system. I was hoping HomeLight would make this right but it's now 4 months later with no communication and no corrections to my profile.

Anyway, I wish all the other home buyers and agents out there good luck!

Bottom Line: No, I would not recommend this to a friend

Company Response from HomeLight, Inc.

May 2, 2019

Hey Chris,

Thank you for taking the time to leave a review. We are sorry to hear about the experience you have had.

I have notified Ellen from our support team. Shortly she will be sending you an email titled "HomeLight Support" to sort this issue out. Please be sure to check your junk or spam folder as these emails can sometimes end up there.

We apologize you never received a response. Thank you again for your feedback, and for bringing this to our attention. We want to get this investigated and hopefully handled for you as soon as possible.

Helpful Review? 1 Person Has Voted
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