Hubble Contacts

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Hubble Contacts

Overall Rating

3.6

806 Customer Reviews

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Summary

Hubble Contacts claims to save you time and money on your contacts with a simple subscription program. However, many experts don’t recommend this style of lenses due to the potentially inferior material they are made from.

Pros

  • Straightforward pricing plan
  • Lots of positive customer reviews
  • Less expensive than other lens styles

Cons

  • Only one style of contacts available
  • Contacts made from older, likely inferior material
  • No refund policy

Customer Reviews

3.6 Stars out of 806 Reviews
5 Star:55% 4 Star:8% 3 Star:3% 2 Star:7% 1 Star:25%
66% Recommend This Brand
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Posted on Oct 10, 2017

Was skeptical, but...

By Brad Dunshee, San Francisco, CA, Verified Reviewer

I arrived here after researching whether or not these are worth their trouble. I've been wearing them for four days now, and absolutely love them. I received a nasty note from my optometrist, who suggested that they were sub-par and bad for my eyes (I very much took his note as "don't order from them; they'll put me out of business"), so decided to do some research to check it out.

Bottom line: they're cheaper, easier, and honestly have been more comfortable than my other, more expensive lenses, so I'm a fan and here to stay.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Oct 26, 2017

Hubble contact lenses

By Maria Williams, New Jersey, Verified Reviewer

I received my trial subscription, popped them in my eyes, and knew almost immediately something was not right. I could not see. Nonetheless, I kept them in to give the lenses a try. I may as well have worn no lenses at all. I felt handicapped the entire day because I could not see. I only need them for reading, thankfully, I can see far away.

I called as soon as the office was open and canceled my subscription. The representative asked why? I said I can't see! She was very apologetic and canceled my subscription without question.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 2, 2017

The best I ever used

By Corrine Nicole Moyer, Pennsylvania, Verified Reviewer

I love these lenses. They make life easier and more comfortable! After years of wearing contacts, Hubble made such a huge difference. Never blurry or dry, I barely use solution at all. And they are delivered!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 4, 2017

Not pleased

By Helen H Mayo, New York, Verified Reviewer

I received my free trial, postponed all future orders, received the next full order, and was billed anyway, Hubble now refuses to accept this order back and issue a credit. The lenses do not accommodate my eyes and it does not give me clear vision. I was not given the time to experience their free trial. Not all contacts are the same, and these contacts may not be correct for your eyes. I also experienced dry containers upon using the free trial. All this has been a huge annoyance and buyers should be aware.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 5, 2017

Impossible to cancel subscription

By Hannah, New York, NY, Verified Reviewer

It is impossible to cancel your subscription or delete your card info from the website. You have to call a number to cancel, which I did last February (and by the way, you don't talk to a person right away; you call them, and then they call you back later, every time). They told me it was canceled. Now I have randomly been charged for a month's supply with no warning. I just happened to see it on my bank statement. However, since I am living outside of the United States now, I emailed them instead of calling.

They said they couldn't do anything for me since I didn't call them. They're the only U.S. company to have given me any trouble since moving abroad. I called my bank and had the unauthorized charge reversed.

They apparently want to be viewed as a legit company, but they operate like a scam.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 7, 2017

Love Hubble Contacts

By Beth Robbe, Wildwood, MO, Verified Reviewer

I love wearing daily contacts, always a fresh pair every day. It saves on contact solution, so for $30 a month, I am saving money even without using eye insurance. They always deliver days before I run out. Hubble ROCKS!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 10, 2017

Awesome

By Andrew Johnson, Lancaster, PA, Verified Reviewer

Hubble has been great during my brief time with them. They are consistent and on time. I have not had a delivery issue yet with them. I would recommend them to anyone who is looking for a cheaper contact service.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 22, 2017

Do NOT order from them!

By Jasmine Escobedo, Louisiana, Verified Reviewer

I received a few free weeks from them and forgot to cancel my subscription. I called to cancel it and they said to write "return" on the package once I got it and to send it back for a refund. The day I got it, I had it sent back.

I kept emailing them to see if they got it back. They gave me a tracking number. I had been using it for updates on my package. I had gotten the contacts on October 2nd, and the tracking disappeared after October 21st. I emailed to see what happened to my package and they said that since it was past the 30 day return period, they weren't going to refund my money. So why would it have taken over a MONTH to get back to them?

I think they intentionally did this so I wouldn't get my money back. Every time I called them I got put on hold for a ridiculously long time. They finally refunded me but not for the full amount. Out of $33 I got $25 back. I don't recommend them to anyone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Nov 29, 2017

Worst contacts and customer service

By Robert Ashburn, Florida, Verified Reviewer

I tried Hubble Contacts, and they were the most uncomfortable contacts ever. I literally could barely see out of them.

So I called and canceled my subscription, but they charged and sent me more a month later anyway. So I called again to cancel my account and get my money back. They wouldn't give me my money back for the first box I was unhappy with and told me to send back the unopened box. So I sent them back and they still never refunded me my money back!

Never, ever get these god awful contacts! They are a bad company!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 6, 2017

Not comparable

By Hilary, Ontario, Canada, Verified Reviewer

I got the free trial to test out the lenses. I was thinking of transitioning from monthly to daily lenses, so I trying two different types of dailies, Hubble and CooperVision. There is a huge difference. Hubble feels a lot flimsier, thinner and cheaper. They're a bit harder to put in also, and I feel them in my eyes afterward. The price isn't big enough of a difference for me to want to subscribe further.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 7, 2017

Cancellation

By Angie Andreatta, Chicago, IL, Verified Reviewer

I’ve had a horrible experience with Hubble Contacts. They would not cancel my subscription. They have a horrible number you have to call to cancel after already emailing them, and the number is never available. And they don’t refund your money ever, and they never undo your subscription. That's crap. They have messed up my bank account this month and caused me fees. Don’t subscribe.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted
Showing 111-121 of 806

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