Hubble Contacts

Consumer beware. This company will make it very easy to order contact lenses but what they don’t tell you is they will automatically sign you up for a monthly contract that deducts $33 from your account. And that’s not all. Hubble will assume the contacts work great and they will send you another $33 package without any type of signature or consent. It’s basically an unauthorized charge. Anyone who moves forward with this company, please do yourself a favor, use a disposable prepaid debit card.

Bottom Line: No, I would not recommend this to a friend

I ordered a $3 two-week supply of lenses on 4/9/18 and received the order on 4/20/18. I tried the first pair of lens on 4/21/18 and didn’t like the lens; not as sharp as I’d like. I didn’t plan to continue the subscription but I checked my account today, 4/25/18, and I was billed $33 for lens. I contacted Hubble today for a refund and to cancel the subscription and was told a one-month supply was already shipped and I’d have to wait to receive the shipment and mail back it before a refund could be issued. What happened to the two-week trial period? This appears to be a shady practice. Not only am I not satisfied with the product, but I find Hubble’s way of conducting business unsavory.

Bottom Line: No, I would not recommend this to a friend

This company mislead everything about their service to me then offered a full refund for returning unopened unused boxes, which I did, then they decided the needed to deduct charges because their products are delicate!

BEWARE!

Bottom Line: No, I would not recommend this to a friend

The company doesn't respond to emails. They will ignore the request to cancel subscription, charge and then take months to process a refund. Literally months! Contact lenses are very low quality and rather uncomfortable. In the UK, you will be better off buying daysoft contact lenses, which I have used for years and never had any problems with. Once again, please spare yourself all the trouble and never give them your credit card details. They are most definitely not a genuine company, and they don't do what's right for the customer.

Bottom Line: No, I would not recommend this to a friend

I decided to give these contact lenses a try. What a mistake. I was extremely upset with their customer service. They are hard to get ahold of. It is hard to cancel, and even after you cancel they ignore you and send more boxes. When you return, they charge you processing fee and shipping.

I returned two boxes and did not see any refund and had to call them back to issue me a refund. They are very fast in getting you on board, but after that, it is a nightmare to get out.

The contacts are horrible, and it was really bordering my eyes. After wearing for a while, I switch back to my Acuvue and what a difference.

Don’t waste your time money on these, it is not worth it.

Bottom Line: No, I would not recommend this to a friend

Since I have first ordered a box of Hubble Contacts lenses for $3.00 on my birthday, approximately two weeks after my birthday, without my authorization to reorder a second box of contact lenses, Hubble Contacts online just automatically charged my debit card $36.00 in their thievery. Hubble Contacts Customer Services are so horrendously the rudest and uncooperative not to refund my $36.00 through my bank when I have NEVER ordered another box of contact lenses. I am so angry to lose my money and will NEVER EVER recommend the Hubble Contacts scam again!

Bottom Line: No, I would not recommend this to a friend

Calling to cancel is a terrible experience. Combined with an account error that charged and sent me boxes I didn't want, I definitely would not recommend this company. The contacts themselves were fine but not worth the hassle.

Bottom Line: No, I would not recommend this to a friend

This company is a complete joke. Horrible customer service. I ordered a first box free for my husband and he hadn't even had a chance to try them and all of the sudden $130.00 was taken out of my account! I called and told them that he hadn't even had a chance to try them and they said they would send a label to return them so that I could get my money refunded. They never even sent the label and trying to get hold of them is hell. The contacts are uncomfortable and only good for maybe 5 hours, then your eyes start hurting. NEVER AGAIN WILL I OR ANYONE I KNOW GET THESE SO-CALLED "FREE" CONTACTS. Do not get sucked in by the first box is free, it's not. This Hubble company needs to go. Absolutely horrific experience. Save yourself the hassle and don't bother with this shit company.

Bottom Line: No, I would not recommend this to a friend

I just received my 15 free trial contacts. Today was my first day. They took a little bit to settle in on my eye. But so far they are very comfortable. I only have one complaint, I have old eyes.

Bottom Line: Yes, I would recommend this to a friend

Hoping to cut down on the cost of daily lenses, I signed up for Hubble. The contacts arrived about one and a half weeks after placing my order, which included the obtainment of my prescription. I loved the packaging and ease of separating the individual lenses, but unfortunately, they are much thicker than Acuvue Moist Dailies. I wore them to work and at multiple points in the day debated taking them out. They are very uncomfortable! The edge-feel increased throughout the day and caused watering and eye pain. For someone that needs to wear dailies vs. weeklies, these were a no-go.

Bottom Line: No, I would not recommend this to a friend

I am a huge fan of Hubble! Their lenses are very comfortable and have the exact same feel of the other brands. It's so convenient to have them delivered automatically each month, and their prices are excellent. The color of their packaging brightens up my morning.

Bottom Line: Yes, I would recommend this to a friend