Ipsy

WORST! Don't waste your money, I got better products from PlayBox. The last two boxes I had I got duplicate eyeliners and customer service just argued with me about it until I gave up! Why would I make up being sent two crappy $5 eyeliners? I don't know if they just reserve the worst products for new subscribers or what.

Also, the survey they give you means nothing...I specifically said no hair tools (does my hair look long enough for wands or straighteners?) and my last box had, you guessed it, a flat iron as the "high-value item." Good luck unloaded unwanted items on eBay, there are so many postings (maybe other unhappy customers?) listing items that they are worth next to nothing. I'd suggest skipping the subscription, and if you see a product you want, go on eBay and buy it cheap. So happy it's my last month this month!

Bottom Line: No, I would not recommend this to a friend

Forking over your money to Ipsy is a GAMBLE. You may or may not receive what you ordered. If you do run into any issues, "IpsyCare" will refuse to do anything for you. They acknowledge the orders have not shipped, but they will not refund you. They will not make sure you get your order. I am missing an order from nearly two months ago and my most recent ones still haven't shipped either (orders placed about two weeks ago). I thought the missing order was a one-off, but it WAS NOT. Please do not believe the good reviews online. Ipsy gives their customers points for leaving positive reviews. They are NOT reliable.

Bottom Line: No, I would not recommend this to a friend

It's all lies. First, you fill out a beauty survey, next, you get nothing that is on your survey. You end up with 10,000 eyeshadow brushes and 9,000 ugly lipsticks/glosses. Eyeshadow you don't request because you don't wear eyeshadow. Broken items and no help from "customer service."

Bottom Line: No, I would not recommend this to a friend

Not worth even $10, if you don't receive the product you pay extra for. And can't use the products they send. I've kept even for as long as I have hoping it would change. Now I'm just left with a bunch of product I can't use.

Bottom Line: No, I would not recommend this to a friend

I subscribed recently as I couldn't find another online customizable glam bag service. They sent me confirmation and promise that I would receive a collection each month based on my colors and preferences. What I received however in the first 2 shipments were cheap 1.5 oz. sample sizes, not full-sized products. And the email offers are only click-bait, that open to individually priced products costing over $30.

Bottom Line: No, I would not recommend this to a friend

I have been with Ipsy for about a year now. While their glam bag has arrived every month, I was suddenly charged a year's subscription of $127.02 that I was not expecting and did not authorize. No way to contact the company, every email comes back as undeliverable, no phone number either.

I have to report it as a fraud through my bank because I cannot get a response from the company.

So disappointed!

Bottom Line: No, I would not recommend this to a friend

I started membership on 5/29/2019 for $10 GLAM BAG. I like the glam bag but they upped the price. I can't afford to pay for a year in advance. I'm a senior on a limited income and can't afford any longer. The customer support phone 1-888-769-4526 not in service. I can't access my account online because I don't know my user name so even if I reset my password I still can't get into account because it depends on user name being correct. Also the online instructions are long and convoluted. It makes me feel like somebody deliberately makes it next to impossible to stop my membership and I am stuck. So now it looks like my only option is a stop payment at my bank which will cost me money which I can't afford. Please, someone, phone me to fix this now.

Bottom Line: No, I would not recommend this to a friend

I got the plus bag - supposed to be more products. Got it and WORST BAG EVER! It sent me items I told them NOT TO SEND ME! It sent me colors too dark and anti-aging products. I am only 18 and don't need that. Worst service too. Won't respond to any emails of any kind or ever a message! I canceled right away when I got the bag in the mail! DO NOT USE THEM - THEY ARE A SCAM!

Bottom Line: No, I would not recommend this to a friend

I hate this company, you can't get ahold of a person. For 4 months, the computer says, "can't cancel subscription," they just keep charging my card. I'm suing.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

I sighed up for this monthly goodie bag because I heard from others about how fun it is to receive all the goodies. Well, not in this case. I get the same bag each month with the same facial wipes and the same hand lotion. If I want anything extra I have to pay for it on top of the regular fee. This has truly been the worst experience in receiving a goodie bag. So I wanted to cancel but I can’t call them since they don’t have a customer service phone line. I can see why. I would NOT recommend doing this service, maybe other companies are better.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I’m over 60 years old and filled out my preferences. Each bag I received was not age-appropriate or based on my preferences. I don’t like eyeshadow but got one in at least every other bag. I got neon nail polishes that I would never wear.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend