Joan P.
San Diego, CAMember since October 2019

Reviews (1)


    • Oct 24, 2019
    • Verified Reviewer

    Ipsy

    Unable to call company or talk to live person to cancel membership

    Overall Experience:

    I started membership on 5/29/2019 for $10 GLAM BAG. I like the glam bag but they upped the price. I can't afford to pay for a year in advance. I'm a senior on a limited income and can't afford any longer. The customer support phone 1-888-769-4526 not in service. I can't access my account online because I don't know my user name so even if I reset my password I still can't get into account because it depends on user name being correct. Also the online instructions are long and convoluted. It makes me feel like somebody deliberately makes it next to impossible to stop my membership and I am stuck. So now it looks like my only option is a stop payment at my bank which will cost me money which I can't afford. Please, someone, phone me to fix this now.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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