It's Just Lunch

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It's Just Lunch

Overall Rating

3.8

154 Customer Reviews

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Summary

It’s Just Lunch is a personalized matchmaking service designed to help business professionals go on dates with others. However, customer reviews indicate many members think the service overcharges for the quality of their matches.

Pros

  • Great way to meet local people without online dating
  • Many people found love
  • You can pause your membership if you click with someone

Cons

  • No refunds
  • Many people shared their matches were nothing like their specifications
  • A small pool of potential dates unless you are willing to go to a major city

Customer Reviews

3.8 Stars out of 154 Reviews
5 Star:54% 4 Star:16% 3 Star:4% 2 Star:0% 1 Star:23%
73% Recommend This Service
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Posted on Oct 8, 2022

Horrible and fraudulent company - save your money!

By Lynda N., Alabama, Verified Reviewer

They will tell you whatever you want to hear to get you to sign up. Then thousands of dollars later when their guarantee has not been met, and you dare to complain, you will finally receive a phone call from a very condescending "manager" who will tell you how wonderful she AND her company are and maybe you should have read the fine print. Followed by, there is nothing we can do for you and have a nice day. Goodbye. If there were a way to take legal recourse I would; however, this "company" knows that after they take your money there is absolutely nothing you can do about it. Save your money!

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Cost too much with no results

Management is rude and has no concept of customer service

Matchmakers are out of touch and don't listen

Company Response from It's Just Lunch

Oct 11, 2022

Lynda, we are sorry to hear you did not enjoy your experience dating with IJL. Our VP of Matchmaking did contact you to address your concerns and explain the membership in detail, and we regret to hear you are still not satisfied. We wish you all the best in your dating journey.

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2023

IJWM — It's Just a Waste of Money

By Vivienne S., Boca Raton, FL, Verified Reviewer

Three months, zero dates. I was presented with quite a few toads, but decided to keep an open mind and say yes to all. No luck. Something is wrong here. Last week, I finally decided to join 3 dating websites, for the first time, and was deluged with compliments and offers to meet. MUCH better luck on a dating website. $3,400 wasted.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Dishonesty

Lack of dedication to the client

Silence from my IJL Associate

Company Response from It's Just Lunch

Feb 17, 2023

Vivienne, we are disappointed to hear you are not enjoying your experience as this is not the norm. The manager of your market will reach out to you to discuss your concerns further. Thank you!

Helpful Review? 1 Person Has Voted

Posted on Apr 10, 2023

Beware of It's Just Lunch

By George U., Burbank, CA, Verified Reviewer

Looking for love? Then BEWARE of It’s Just Lunch. I will never ever use this service ever again. And I will warn anyone and everyone about it who is looking for a matchmaking service.

It costs an immeasurable and massive amount of money, and you don’t get much for it. I only went on 4 dates out of 12, they stopped setting up dates for me, they started ignoring all my calls and emails, and then they never refunded me. They are extraordinarily slow in finding people, make constant excuses for their slowness, find unattractive people a good amount of the time, and sometimes even give inaccurate information about potential matches.

Weeks and weeks can go by without even a potential match, and when you do eventually get one, whether you actually go out with the person and it doesn’t work, or you decide not to accept the date, the process of waiting and waiting and waiting starts all over again. Romantic connection is what most people want almost more than anything else, and waiting and waiting for every single potential match, and then even rarer, going out on an actual date, is extremely emotionally draining and stressful.

When you need to reach your matchmaker, it can be very hard, and when you want to reach the company, you never get anything other than the voicemail system, and no one ever calls you back. Do not waste your time, money, or emotional energy on this service.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

They forcibly end your contract before you have been on all of your dates.

They are extremely hard to reach, and even ignore you at times.

They take an eternity to find you a new match, and even longer to set up a date.

They often send you potential matches who are unattractive.

Company Response from It's Just Lunch

May 3, 2023

We appreciate the feedback you shared regarding your experience. While your membership is expired, we do appreciate your patronage and enjoyed working with you.

Helpful Review? 1 Person Has Voted

Posted on Aug 22, 2023

Average at best

By Dave C., Phoenix, AZ, Verified Reviewer

A 6 pm dinner is planned at a local venue used by IJL. Both parties arrive with no idea what might happen. There is no avenue to make the woman comfortable. The guy has no chance to let the woman know ahead of time that he has plans with some friends at 8:30 pm that night. (A little white lie that has a huge purpose.) This will make the lady feel more comfortable on the date and that the man has no intent of a hookup. If the date is going well and both parties agree, the man can say he just got a text that his plans with friends have been canceled. It gives both parties an out.

For some reason, it is highly likely that my date did not feel comfortable on our date. There is a good possibility that things would have been different if she had known I was not planning to spend the night with her.

I would love to hear your response on how you make the lady feel comfortable on these dates.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Supposedly match making expertise

We can dictate dates and times for dates

Follow up with each dater

Venue

How the dates are set up and that I cannot receive input that my date provided when there is no second date!

No prompt attention to additional follow up calls from my matchmaker

Company Response from It's Just Lunch

Aug 29, 2023

Dave, we always recommend that you be open and honest up front. The dates we arrange for you and your dates are meant to be light, casual and fun with no obligation. All of our Clients know our process, that we work with partner locations and that the dates feel safe and comfortable. We always recommend honesty and good communication on your dates and if you are interested in seeing your date again, let them know.

Helpful Review? 1 Person Has Voted

Posted on Nov 27, 2018

OK, but depends on owner

By Sandy J., New York, NY, Verified Reviewer

I've tried It's Just Lynch in two different cities. The first one had great matchmakers, treated me reasonably, and most of my matches were acceptable matches even though I didn't end up with any of them long term. Then I moved to NY and tried another It's Just Lyncg branch and it was the opposite - unprofessional matchmakers, slow service, poor quality matches. I don't know what accounts for the huge difference, but the verdict on It's Just Lynch - it might be OK depending on your location, but do your research. You can use Yelp, BBB, and comparematchmakers.com to help you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Mar 30, 2021

Not enough dates offered to me

By Stephanie H., Victoria Harbour, Ontario, Canada, Verified Reviewer

I haven’t given as many dates as I was promised in my sales call and this is the primary reason why I have not rated this service as 5 stars.

My matchmaker is doing a good job listening to me and trying to improve my experience.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Someone helping me choose people that are right for me

The frequency of dates in under my expectations set by the person who sold to me

Posted on May 6, 2021

Good

By Anonymous .., New York, Verified Reviewer

I was set up on a date and it was a very positive experience. We had a lot in common and it was a good time. I would recommend to a friend.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from It's Just Lunch

Jun 1, 2021

We are happy to hear you had a great date!

Helpful Review? 1 Person Has Voted

Posted on Jan 13, 2022

Getting better...

By Tim H., St. Louis, MO, Verified Reviewer

The experience hasn't been great. There has been a high turnaround with the matchmakers and I hear from them off and on, always someone different. I will say the last matchmaker, Joel, has been very good with follow-ups, very professional, and did a good job with the last person he set me up with.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Company Response from It's Just Lunch

Jan 18, 2022

Hi Tim, we are happy to hear you are enjoying working with Joel. We have worked hard thus far on your account and we have presented 20 dates to you so far. Matchmaking is an art and dating is a process and your feedback throughout is what is the driver for success. We are hard at work on your next date and look forward to our continued relationship.

Posted on Feb 4, 2022

IJL and me

By Vicki S., Norman, OK, Verified Reviewer

I love the idea of this dating site, but it has not gone as smoothly as I had hoped. My current matchmaker is Joel. The matchmakers all seem to be very nice, knowledgeable, and willing to listen, however, I have not had one long enough to feel comfortable with or build rapport with. I think they try to find appropriate matches for their clients and I'm always looking forward to my next date. This is definitely a longer process than I thought it would be!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from It's Just Lunch

Mar 1, 2022

Vicki, we appreciate your feedback and will share it with the team. We have a team of matchmakers that work on your behalf both directly with you and behind the scenes. We definitely focus on quality not quantity to ensure you meet the quality matches you came to IJL for. We will be in touch soon with your next date!

Posted on Oct 26, 2023

Can be effective if your region is well served

By Mark M., San Diego, CA, Verified Reviewer

IJL are friendly, give good advice, and you're not going to waste time with crypto scammers (who knew that would be a problem with internet dating?). You will only be matched with other members who have signed up and paid the (pretty hefty) fee. So, if there aren't many members in your region, it becomes a waiting game. The reason for the mediocre score is if you don't find the service to be working for you, they don't let you cancel. This is somewhat frustrating.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Friendly handler

Educational

Filtered candidates

A very small pool of candidates to date

Refusal to cancel

Company Response from It's Just Lunch

Nov 2, 2023

Thank you for your review and the time you took to share your experience and feedback on the process as it is very important to us. We will share this with the team and look forward to your next date!

Posted on Dec 20, 2023

Not listening

By Michael L., Rochester, NY, Verified Reviewer

I've been with IJL for a while. I first joined in Philly, then Cleveland, and now back in my hometown. I really appreciate the effort they put into finding me a partner! However, at times I don't think they hear what I'm telling them about the type of lady I'd like to meet and that I want to meet somebody in the area I live. IJL has set me up on dates at a greater distance than want to travel. I know, you never can tell where you'll find a mate, but distance is still an issue!

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Effort they put in to finding me a partner

Stay in touch with me

Setting me up on dates much further than I want to go

Not setting me up with ladies I describe I want to meet

Company Response from It's Just Lunch

Jan 2, 2024

We appreciate this feedback and will absolutely share it with the team as we look to improve your experience. Thank you!

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