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Overall Rating


30 Customer Reviews

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Keeps provides men with a customized hair loss treatment plan from a state-licensed physician, along with FDA-approved medications, including Finasteride and Minoxidil.


  • Active ingredients show clinical evidence for effectiveness
  • Auto-ship program lets you skip the wait at the pharmacy
  • Possible to sign up for personalized advice from Keeps-affiliated physicians
  • Positive customer reviews


  • Prices may be higher than equivalents at local pharmacies
  • Not all Keeps products work for all types of hair loss
  • Some customer service complaints from HighYa reviewers

Customer Reviews

3.8 Stars out of 30 Reviews
5 Star:70% 4 Star:0% 3 Star:0% 2 Star:3% 1 Star:26%
70% Recommend This Company
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Posted on Jan 3, 2019

Product really works!

By Nate M., Nashville, TN, Verified Reviewer

I started Keeps about 10 months ago. I was consistent with usage and after about 5 months, I started to really see some progress! I've told all my friends about Keeps! If you're a dude that is worrying about losing your hair, go check Keeps out ASAP. But don't be discouraged if you don't see any results after the first month or they say, great things take time! I love Keeps, and to top it off, their customer support is great - you can tell they really care about the customer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 3, 2019

Highly recommended product and amazing customer service!

By Brandon B., Corpus Christi, TX, Verified Reviewer

This product worked wonders for my hair! I had regrowth and even thickening of my hair within the first three months on this treatment. My family and friends also noticed the difference and I am looking forward to the next three months on this treatment. Great customer service, available to help and always pleasant. I love how if I have questions regarding my treatment, my doctor is just a message away!

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 27, 2018

Exactly as advertised

By Rob O., New York, NY, Verified Reviewer

Customer for over almost two years, great customer service and great product. I’ve tried other brands and Keeps is by far the best, very satisfied with results. Hugely recommended to friends and family.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 26, 2018

Solid product, consistent service, great experience

By Paul R., New York, Verified Reviewer

I've had a great experience using Keeps. I enjoyed the fact that I did not have to visit a doctor or deal with any pharmacies in order to start receiving the product.

It's also nice that Keeps is able to re-fill and deliver my prescription without me needing to do anything.

My hair is still looking good, so I guess it's all good!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 19, 2018


By Nasim S., Omaha, NE, Verified Reviewer

I ordered and used keeps it for two days. On the third day, my hair was completely falling out. I had hair all over the place. I WOULDN'T recommend this product to anyone trying to grow hair! When I called, they told me I couldn’t get a refund, so I just lost my money I put into it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Dec 17, 2018

Awesome product

By Nicholas K., Houston, TX, Verified Reviewer

I highly recommend Keeps to anybody interested in using a sleek, convenient, and professional platform to prevent baldness. It basically replaces a visit to the doctor with a simple, easy-to-use website. This includes a consultation from an actual doctor who can diagnose male pattern baldness and then prescribe the appropriate medicines. The treatments then show up in the mail. Most importantly, since using Keeps, I've noticed my hair has thickened some, especially in the front on either side where I had noticed it thinning recently. Just try it out and see for yourself.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 9, 2018

Still early but good progress!

By Desmond G., New York, NY, Verified Reviewer

I've been using Keeps for about 4 months now after finding out about the company on a TV commercial. I just got my second shipment and have started to see real progress, especially at the top of my head. I talked with the doctor again before this last shipment and he was able to answer a few questions I had about how I should use the product and when I'd see more results.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 3, 2018

Garbage product and customer service

By Kyle L., Rochester, NY, Verified Reviewer

Trash product and customer service. A complete rip off and scam. I ordered this product (Finasteride) in early August and tried it until late November. No difference at all by early November. So I inform them via email that I would like to discontinue my subscription. They replied, "we are sorry to see you go." And I thought that was it. Only to find out that they then proceeded to charge for another shipment of their product that does not work. So I emailed them about receiving a refund. They replied, "we already shipped it and cannot refund you." So I called and spoke with a rude rep who was not knowledgeable, who put me with a manager that stated: "oh you have to call to cancel." Only to find that they canceled my account via email 2 days prior to my call. So I asked her why do I have to call if you already canceled my account 2 days ago? She could not explain, and when I asked to speak someone higher than her, she said there is nothing she could do for me and hung up on me.

Worst service and product ever. I am contacting the BBB tomorrow based on the experience and no refund for a product I clearly did not want. Buyer beware!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 36 People Have Voted
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